Telephone banking allows customers to perform financial transactions without visiting a bank branch or ATM. It reduces costs for banks by decreasing the need for in-person transactions. Customers can transfer between accounts, check balances, make payments and inquiries, and access other services by phone. Telephone banking offers convenience by providing access outside normal business hours.

2.  a service provided by a bank or
other financial institution, that
enables customers to perform financial
transactions over the telephone, without
the need to visit a bank
branch or automated teller machine.

3.  From the bank's point of view, telephone
banking reduces the cost of handling
transactions by reducing the need for customers
to visit a bank branch for non-cash withdrawal
and deposit transactions.

4. Transfer between various
accounts
Silver certificate service
Agent of collection and
payment
Financial information
inquiry
Inquiry of various personal
account information

5. Personal cheque guarantee
Interim loss reporting of deposit passbook
Password change
Individual firm offer foreign exchange trading
Pledged loan, reminding service and other banking services will be launched
into business operation in succession.

6. Save your time and transaction
fee.
Telebanking is available outside
business hours of the bank.

7. Line become
slow
Being
cheated
Not get detail
information
Sufficient
credit
Waiting to long
for services

8. ELECTRONIC DATA
INTERCHANGE
(EDI)

9. DEFINITION :
 is the computer-to-computer exchange
of business documents in a standard electronic
format between business partners

10. FUNCTION :
EDI is a process
for structured
electronic data
exchange
delivery call-offs,
orders, delivery notes
or invoices
can be
automatically
forwarded.

11. ADVANTAGES :
Optimized
processes
Reduced costs
Fast placement of
orders, ensuring that
deadlines for cash
discounts are adhered
to
EDI systems
enhance security
for the customer
and company.
EDI eliminates the
need for most
paperwork, helping
the environment

12. DISADVANTAGES :
Systems need
continual
electronic
protection, from
viruses, hacking
and potential
fraud.
EDI systems need
regular software
updates