Supporting collaboration at Ernst & Young
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Knowledge management is an important element of Ernst & Young’s competitive strategy. Computer-mediated collaboration at Ernst & Young is enabled through 400 specialist staff working in knowledge centres in 10 countries. The role of these knowledge centres can be explained through the collaborative infrastructure framework developed by Evaristo and Munkvold (2002) and it can be shown how these knowledge centres support the effective sharing of firm specific knowledge for using user-driven collaborative tools. In particular, the author notes the need to minimise software risk by sharing knowledge that has traditionally been the domain of IT specialists. This presentation accompanies a paper presented at KM Challenge 2004 in March 2004, in Sydney, Australia. The paper can be downloaded via http://chieftech.com.au/articles-presentations-and-papers
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The document discusses unified communications and collaboration (UCC) and provides advice on adopting a UCC solution. It outlines key enablers of convergence like voice and data convergence. It emphasizes that collaboration is a real business opportunity that can speed innovation and make best use of resources both within and outside an organization. It recommends taking a planned phased approach to UCC deployment to manage risks, costs, functionality, and focus on the core business.
Cloud computing opportunity and challenge for european foundations and gran...
The document discusses the opportunities and challenges of cloud computing for European foundations and their grantees. It notes that the economic crisis has increased needs but reduced resources, requiring foundations to leverage technology solutions. Cloud computing can enable increased collaboration, data sharing, and transparency. However, concerns around security, privacy, costs and reliability must be addressed. Case studies demonstrate how foundations have benefited from cloud-based tools for communications, data management and reporting.
Communications... Unified or Not?
The document discusses unified communications and the challenges of implementing a unified communications solution for an enterprise. It notes that while unified communications have been advancing, many enterprises remain resistant to adopting these solutions. It also discusses the various options for an enterprise's unified communications infrastructure, including keeping it internal, outsourcing, using a hosting solution, cloud computing, or a hybrid approach. The conclusion emphasizes the importance of choosing a solution that meets the specific needs and realities of an organization and its users.
IRM GROUP 2 CHAPTER 3
The document discusses information systems for enterprise collaboration. It describes how intranets and extranets are used within and between companies for communication and collaboration. An intranet uses internet technologies internally, while an extranet connects a company's intranet to partners' intranets. Enterprise collaboration systems support communication, coordination and collaboration through tools like email, conferencing and project management software. They aim to help groups work together easily and effectively.
Cois20024 lec06 2002w_ic
The document discusses information systems for enterprise collaboration. It describes how intranets and extranets are used within and between companies for communication and collaboration. An intranet uses internet technologies internally, while an extranet connects a company's intranet to partners' intranets. Enterprise collaboration systems support communication, coordination and collaboration through tools like email, conferencing and project management software. They aim to help groups work together easily and effectively.
Making a Pain-free Migration to Unified Communications
Every firm, company or enterprise with distributed data and voice networks is looking for ways to control costs and increase efficiency. To achieve these goals, businesses need to integrate both voice and data onto a single, converged network to reduce costs and improve productivity. A converged voice and data network is the foundation for Unified Communications (UC), which fosters productivity through mobility and collaboration. Mobile technology allows users to work smarter with simple, end-to-end solutions that combine time-saving communication tools that boost user performance, such as virtual private networks and wireless applications. UC also promotes effective collaboration by connecting people with the right resources the first time, thereby increasing productivity. This paper examines the value of UC applications, tools and technologies to provide guidance for pain-free migration to a more efficient and high-performance business environment.
Building an Adoption Plan: Think Outside the Box (Part 1 of 2)
You have made the leap…invested in collaboration solutions…the boxes have arrived and software secured. Now the question is how do I roll it out to my organization and my different line of business users to meet their unique needs?
Our collaboration portfolio has never been more flexible to accommodate the needs of a diverse and ever changing workforce. Whether you are an HR leader, field worker, sales executive or individual contributor, you can leverage the same collaboration investment to meet your distinct requirements. In this session, we will review these distinct requirements and showcase the appropriate collaboration use cases from both a horizontal line of business lens and a vertical lens.
Modernize Communications and Collaboration Infrastructure
This document provides information from Info-Tech Research Group regarding modernizing communications and collaboration infrastructure.
[1] It recommends following a three phase methodology to modernize communications - assess current infrastructure, define the target state, and advance the project. Various tools and templates are provided to help with each phase.
[2] It emphasizes that the project scope and assessment phase takes more time than anticipated and is critical for defining requirements. Both business and IT perspectives should be considered.
[3] A hybrid deployment model combining on-premises and cloud solutions is recommended to modernize infrastructure over time without requiring a full replacement of existing systems.
Understanding Workspaces for Tomorrow
What is workspaces for tomorrow?
What makes it different from other workstyles?
What is Dimension Data doing in this space and our consultative approach?
How do technology solutions enable workspaces for tomorrow?
Why consider Dimension Data?
Pmc
Memedge Consulting is a young Swiss company that provides services in communication, collaboration, and business intelligence. It integrates these areas into a single concept using various communication channels, collaborative tools, and open innovation strategies. The company's approach, called Meme-Edge, helps spread ideas and information within organizations by treating them like cultural units or "memes" that must replicate, spread, and evolve over time through selective pressures. Memedge helps clients balance in-person and virtual interactions, nurture business networks, shape dedicated communication programs, and approach new ideas by considering how to help them survive and spread.
Software Park Thailand : The New Challenge (NEC2011)
This document discusses Software Park Thailand and its role in enabling the Thai software industry for the new computing era of mobile applications and cloud markets. It outlines Software Park Thailand's mission to provide skills training, especially in mobile development for Android, iOS, BlackBerry and Windows Phone 7, as well as cloud computing platforms like True IDC, Microsoft Azure and Google App Engine. It also discusses plans to set up a mobile testing center and provide free cloud training for software houses to help build awareness and position the Thai software industry for success in this new technology landscape.
Why Web 2.0 Matters (1)
The document discusses the importance of Web 2.0 and collaboration technologies. It provides background on knowledge management and drivers for changes in enterprises. It discusses the concepts of open data and how Web 2.0 enables collaboration in areas like supply chain management and new product development. The document also outlines the learning objectives and delivery of a course on Web 2.0 and collaborative technologies.
Information Technology for ManagementThis book is li.docx
Information Technology for
Management
This book is licensed under a Creative Commons Attribution 3.0 License
Information Technology for
Management
Henry C. Lucas, Jr.
Copyright © 2009 by Henry C. Lucas, Jr.
For any questions about this text, please email: [email protected]
The Global Text Project is funded by the Jacobs Foundation, Zurich, Switzerland
This book is licensed under a Creative Commons Attribution 3.0 License
This edition was scanned and converted to text using Optical Character Recognition. We are in the process of
converting this edition into the Global Text Project standard format. When this is complete, a new edition will be
posted on the Global Text Project website and will be available in a variety of formats upon request.
Information Technology for Management 2 A Global Text
http://creativecommons.org/licenses/by/3.0/
http://creativecommons.org/licenses/by/3.0/
mailto:[email protected]?subject=Information%20Technology%20for%20Managment
mailto:[email protected]?subject=Information%20Technology%20for%20Managment
mailto:[email protected]?subject=Information%20Technology%20for%20Managment
http://creativecommons.org/licenses/by/3.0/
http://creativecommons.org/licenses/by/3.0/
To Scott and Jonathan
TO THE STUDENT
Information technology surrounds you-on your campus and in local businesses.
When you order merchandise over the telephone, chances are your sales represen
tative is using an information system to check inventory and to trigger the ship
ment of your goods. Increasingly you will order products using the Internet, dis
pensing with the telephone and becoming a participant in electronic commerce.
When you use an automatic teller machine, make an airline reservation, or rent a
car, information technology (IT) is working for you again.
Information technology is pervasive in modem organizations-from the largest
manufacturing firms to your comer drugstore, and the stakes are high, as busi
nesses confronted with global competition strive to succeed. Some organizations
will flourish; others will fail. Those that succeed will understand how to use and
manage information technology to their advantage.
The purpose of Information Technology for Management, Seventh Edition, is to
help you learn enough about technology to play an active role in managing infor
mation technology. It is important to understand the strategic uses of IT and how
to apply technology when developing a corporate strategy. You will see how cre
ative organizations have integrated technology with strategy, allowing them to gain
and sustain a competitive advantage. What role does the Internet play for your
firm? What are the advantages your business can obtain from implementing In
tranets and Extranets? How does technology facilitate the operations of global
firms?
v
vi PREFACE
You will also see how to use information technology to transform the organiza
tion and to create new lines of business and new relat.
Intranetppt.ppt
An intranet is a private network, similar to the internet, that is only accessible to employees of a company. It uses the same TCP/IP protocols as the internet but has additional security measures like firewalls. An intranet allows employees to easily access important company information, applications, projects and culture through a single interface. It enhances productivity and knowledge sharing while reducing costs compared to traditional systems. Common uses of intranets include communication, decision support, sales automation, document management and customer support.
What is E-business?
The document provides an overview of e-business and its applications. It discusses how e-business uses information and communication technologies to support business activities both internally and externally. Internally, it allows for better management of customer relationships, enterprise resources, documents, and human resources. Externally, it enables improved communication and collaboration through tools like VoIP, content management systems, email, voice mail, and web conferencing. It also allows for electronic commerce through activities like internet marketing, supply chain management, and online shopping. The document examines how e-business impacts India's GDP and concludes with references.
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* An exploration of the key aspects of a social workplace.
* A critique of strategies: top-down versus bottom-up, pilots versus “big bang”, centralised versus decentralised.
* An introduction to the role of design thinking as part of your strategy.
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Hello. My name is, Social Business Design.
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Us Now: New South Wales for NSW Public Sphere
NSW is Australia's most populous state and there is no denying that we face a number of challenges in how we deliver public services across our community. Government 2.0 involves re-balancing our expectations of government and encouraging (and possibly educating) us to take more individual and collective responsibility for our society.
Small Pieces, loosely funded
There are already plenty of examples around Australia of grass roots entrepreneurial groups (e.g. Silicon Beach) and other self-organising events (e.g. BarCamp) where self-starters in the industry have shown they are more than prepared to invest their own time and effort into creating a local Web 2.0 industry. Considering the value these already contribute to innovation in this country, imagine what we could achieve if the nation actually provided more active support? However, how do we balance the essence of Web 2.0 itself in these grass initiatives vs the overhead of government support?
Us Now Sydney
These are the slides used as a background for the Us Now Sydney screening of the Us Now documentary. I've shared them in case people want to rip them for their own screenings and as they highlight a few related Australian initiatives. BTW The invitation to Us Now Sydney is here http://usnowsydney.eventbrite.com/
If it isn't broken, why fix it?
These are the slides for my Public Sphere #2 presentation on 22nd June, 2009. You can also watch a video recoding of this presentation here http://vimeo.com/5330548
Smarter > Simpler > Social: Case studies on how to have more impact for less ...
My presentation for the not-for-profit IT conference, Connecting Up Australia 2009, held on 11th-13th May 2009 in Sydney:
Social media is having a dramatic affect on society. For the non-profit sector this is a fantastic opportunity to engage with people in new ways. What you may not realise is how this social computing approach can actually help your organisation to have more impact for less effort than has been possible before.
A Gov 2.0 Postcard from Headshift, London
This document is a Gov 2.0 presentation from Headshift in London that discusses using social media and collaboration in government. It references a speech from an Australian Senator about no longer living in a world of filing cabinets. It also promotes the book "The Collaborative State" and encourages designing government for collaboration. It provides contact information for Headshift and acknowledges images and inspiration used in the presentation.
Enhancing employee performance with real time content and personalisation
In the context of why the portal approach failed, this presentation talks about Intranet 2.0 ideas around: Tailored content based on individual preferences; Content personalisation through RSS; and Making intranet content attractive, readable and fun with social media tools and technologies
Note: This presentation never saw the light of day (until now) but was supposed to be presented at an Intranet 2.0 conference in October 2008.
Intranet 2.0 - Integrating Enterprise 2.0 into your corporate intranet
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