The document discusses collaboration information systems and teamwork in software development. It describes how collaboration requires feedback and iteration between team members to achieve a common goal. It also discusses the key components needed to support collaboration, including communication, content management, and workflow control. Finally, it outlines different collaboration drivers and characteristics that are important for effective collaboration, as well as the technology and tools that can facilitate collaboration between virtual teams.

1. Collaboration Information Systems and Teamwork: Human-side of Software development

9. Additional components of collaboration systems Data Procedures People Documents Discussion lists Task lists Wikis & Blogs Using the software Team Collaboration Communication and collaboration skills

10. Decisions and Procedures for Project Phases

12. Technology Available to Facilitate Communication