The document discusses trends in real-time collaboration and emergent learning networks. It notes that collaboration involves sharing structured data, unstructured data, conversations, and tasks. Major trends include the convergence of audio/video/data technologies, consolidation in the market, and a movement toward mobile and vertical applications. Common collaboration tools include email, IM, videoconferencing, blogs/wikis, and project management tools.
Digital Transformation in Customer Service: Roadmap for Success in 2014Ajit Khadd
Consumers have gone digital; you hear phrases like “digital by default” and “digital transformation”
in the C-suite. In fact, CDOs (Chief Digital Officers) are the latest addition to the C-suite!
Avanade digital workplace keynote microsoft recoder london 2015Andy Hutchins
Presentation from the Microsoft Recoder 2015 event in London summarising business value and deployment considerations for a digital workplace on Microsoft cloud technologies.
In a study carried out in July 2015, MWD Advisors' Angela Ashenden asked participants about the level of interest in – and adoption of – social collaboration technologies within their organisations. As well as exploring the things that had acted as drivers to those who’ve already taken their first steps with social collaboration, the survey aimed to compare the concerns of those who have not yet implemented the technology with the real-life challenges experienced by those who have.
Digital Transformation in Customer Service: Roadmap for Success in 2014Ajit Khadd
Consumers have gone digital; you hear phrases like “digital by default” and “digital transformation”
in the C-suite. In fact, CDOs (Chief Digital Officers) are the latest addition to the C-suite!
Avanade digital workplace keynote microsoft recoder london 2015Andy Hutchins
Presentation from the Microsoft Recoder 2015 event in London summarising business value and deployment considerations for a digital workplace on Microsoft cloud technologies.
In a study carried out in July 2015, MWD Advisors' Angela Ashenden asked participants about the level of interest in – and adoption of – social collaboration technologies within their organisations. As well as exploring the things that had acted as drivers to those who’ve already taken their first steps with social collaboration, the survey aimed to compare the concerns of those who have not yet implemented the technology with the real-life challenges experienced by those who have.
How To Successfully Deliver Your SharePoint Project In Ten Easy Steps - Symon...SPC Adriatics
In this session we’ll guide you through the process of delivering your SharePoint project from the very beginning to the very end, and beyond.
Beginning with fundamental questions such as “What is SharePoint?”, “What are you trying to do?”, and “How will you know when you’ve done it?”. We’ll discuss how to evaluate SharePoint and the Microsoft platform against other technologies and vendors, how to develop a robust business case and successfully navigate project approval processes, and how to run an RFP process and select the right partner to work with. We’ll share the secrets that sales people and SharePoint partners don’t want you to know! We’ll discuss project approaches and reveal tried and tested methods that will ensure that your project is delivered on time, to budget and to specification.
We’ll cover a wide spectrum of topics including requirements gathering, user centered design, change management and user adoption. Finally, we’ll consider how to evaluate the success of project. Based on a decade of consulting experience with some of the the worlds leading organisations.
This presentation explores the new ways we are working and the implications for business and for workers. Each theme has 4 trends and each trend is supported by 4 examples, supporting statistics and implications defined by PSFK Labs team.
The Institution's Innovation Council (Ministry of HRD initiative) and the Institution of Electronics and Telecommunication Engineers (IETE) invited me to grace "World Telecommunication & Information Society Day" on 18 May 2020.
The top trends changing the landscape of Information ManagementVelrada
The role of information and data in the private sector, and how employees and users interact with that information, is changing rapidly.
With endless buzzwords and hot topics, and a ream of new technologies and upgrades, it can be difficult for organisations to know where to begin or how it translates into actionable insight.
Communication Tools for Knowledge Management and LearningOlivier Serrat
Communications that engage stakeholders encourage them to connect and build relationships. High levels of collaboration increase the chances that, as desired outputs are accomplished, intended beneficiaries will capitalize on promised benefits. If knowledge management is about providing the right knowledge to the right people at the right time, it must be wedded to good communications.
What Digital Technology Does to Design & InnovationFing
From a course and workshop with Politecnico Milano's Product-Service-Sytems Design students, a reflexion on how digital technology, services, platforms, uses, and economics, transform the innovation landscape - and hence, the work of designers.
Speaker: Allam Ahmed, SPRU
Presentation at the Eldis 20th Anniversary event "Learning from 20 years of digital knowledge sharing for global development" held at IDS on Thursday 15 September 2016 and Friday 16 September 2016.
You can watch a video of this presentation at:
https://youtu.be/ncIVJFLBXZ8
How To Successfully Deliver Your SharePoint Project In Ten Easy Steps - Symon...SPC Adriatics
In this session we’ll guide you through the process of delivering your SharePoint project from the very beginning to the very end, and beyond.
Beginning with fundamental questions such as “What is SharePoint?”, “What are you trying to do?”, and “How will you know when you’ve done it?”. We’ll discuss how to evaluate SharePoint and the Microsoft platform against other technologies and vendors, how to develop a robust business case and successfully navigate project approval processes, and how to run an RFP process and select the right partner to work with. We’ll share the secrets that sales people and SharePoint partners don’t want you to know! We’ll discuss project approaches and reveal tried and tested methods that will ensure that your project is delivered on time, to budget and to specification.
We’ll cover a wide spectrum of topics including requirements gathering, user centered design, change management and user adoption. Finally, we’ll consider how to evaluate the success of project. Based on a decade of consulting experience with some of the the worlds leading organisations.
This presentation explores the new ways we are working and the implications for business and for workers. Each theme has 4 trends and each trend is supported by 4 examples, supporting statistics and implications defined by PSFK Labs team.
The Institution's Innovation Council (Ministry of HRD initiative) and the Institution of Electronics and Telecommunication Engineers (IETE) invited me to grace "World Telecommunication & Information Society Day" on 18 May 2020.
The top trends changing the landscape of Information ManagementVelrada
The role of information and data in the private sector, and how employees and users interact with that information, is changing rapidly.
With endless buzzwords and hot topics, and a ream of new technologies and upgrades, it can be difficult for organisations to know where to begin or how it translates into actionable insight.
Communication Tools for Knowledge Management and LearningOlivier Serrat
Communications that engage stakeholders encourage them to connect and build relationships. High levels of collaboration increase the chances that, as desired outputs are accomplished, intended beneficiaries will capitalize on promised benefits. If knowledge management is about providing the right knowledge to the right people at the right time, it must be wedded to good communications.
What Digital Technology Does to Design & InnovationFing
From a course and workshop with Politecnico Milano's Product-Service-Sytems Design students, a reflexion on how digital technology, services, platforms, uses, and economics, transform the innovation landscape - and hence, the work of designers.
Speaker: Allam Ahmed, SPRU
Presentation at the Eldis 20th Anniversary event "Learning from 20 years of digital knowledge sharing for global development" held at IDS on Thursday 15 September 2016 and Friday 16 September 2016.
You can watch a video of this presentation at:
https://youtu.be/ncIVJFLBXZ8
Supporting collaboration at Ernst & YoungJames Dellow
Knowledge management is an important element of Ernst & Young’s competitive strategy. Computer-mediated collaboration at Ernst & Young is enabled through 400 specialist staff working in knowledge centres in 10 countries. The role of these knowledge centres can be explained through the
collaborative infrastructure framework developed by Evaristo and Munkvold (2002) and it can be shown how these knowledge centres support the effective
sharing of firm specific knowledge for using user-driven collaborative tools. In particular, the author notes the need to minimise software risk by sharing knowledge that has traditionally been the domain of IT specialists. This presentation accompanies a paper presented at KM Challenge 2004 in March 2004, in Sydney, Australia. The paper can be downloaded via http://chieftech.com.au/articles-presentations-and-papers
I delivered a guest lecture for the students of the one-year Post Graduate program in Global Supply Chain Management offered by IIM Udaipur. In this talk, I focused on three dimensions of digital journey - technology, process (rather business models) and people.
An overview of what social media is, what the impact of social media and what the impact is of social media on Enterprises.
These slides are part of a guest lecture for Hogeschool Zuyd (Sittard, NL), therefore I added also some slides on how students can use social media.
Building an Adoption Plan: Think Outside the Box (Part 1 of 2)Cisco Canada
You have made the leap…invested in collaboration solutions…the boxes have arrived and software secured. Now the question is how do I roll it out to my organization and my different line of business users to meet their unique needs?
Our collaboration portfolio has never been more flexible to accommodate the needs of a diverse and ever changing workforce. Whether you are an HR leader, field worker, sales executive or individual contributor, you can leverage the same collaboration investment to meet your distinct requirements. In this session, we will review these distinct requirements and showcase the appropriate collaboration use cases from both a horizontal line of business lens and a vertical lens.
7. Trends in Collaboration Market Collaborative Infrastructure: Messaging, Data Routing, Security Collaborative CRM RTC: Web/ Audio/Video Conferencing and Virtual Classroom Distributed Project Management Virtual Workplace and Process Tacit KM and Intellectual Capital Collaborative Content Management LMS, LCMS Portals and Online Communities Convergence of Collaborative Functionality
8.
9. The Collaboration Market Today RTC numbers are composed of audio/video/data conferencing technologies. 45% SW, 30% services 25% HW Total market numbers reflect revenues from hardware, software, and services. Asynchronous 55%SW, 25% Services, 20% HW. Collaboration Market Growth 25.0% $40.0B $30.8B $9.2B 2006 23.0% $32.0B $23.7B $8.3B 2005 30.0% $26.0B $18.5B $7.8B 2004 11.0% $20.0B $13.0B $7.0B 2003 12.5% $18.0B $11.8B $6.2B 2002 23.0% $16.0B $10.5B $5.5B 2001 $13.0B $8.0B $5.0B 2000 Growth Total Asynch Market RTC Market Year