This is the lecture 8 of course "Strategic Human Resource Management" This slideshare network of RECONNECT will provide all the presentation related to case studies, project presentations, educational, motivational slides & much more. Follow Reconnect on slide share. Official fb page: facebook.com/reconnectt Official fb group: facebook.com/groups/reconnecting.tech/ Rights are reserved for this presentation. Please inbox 1st to get permission to use this

1. Lecture 8
Strategic HRM

2. Strategies for improving
organizational effectiveness

3. Effective Organization

4. 1. Strategies for Organization Development
2. Strategies for organizational transformation
3. Strategies for Knowledge Management
4. Commitment Strategies
5. Quality Management Strategies
6. Strategies for developing a climate of trust
7. Continuous Improvement Strategies
8. Customer Service Strategies

5. 1. Strategies for Organization
Development

6. Difference between Change
management and Organization
Development

7. OD Practitioner
• Competencies of OD Practitioner.
• Interpersonal and Intrapersonal Skills.
• Internal Vs External Practitioner.

8. Lewin’s Change Model

9. Action Research Model

10. Five Step Change Model
• Motivate Change
• Create a vision
• Develop political support (Agents, targets,
advocates)
• Managing transition
• Sustaining momentum

11. 2. Strategies for Organization
Transformation

12. Difference between OD and OT

14. Types of Transformational Strategies
1. A change in what drives the organization
2. A fundamental change in the relationships
between or among organizational Parts
3. A major change in the ways of doing work
4. A basic, cultural change in norms, values or
research systems

15. Transformation through Leadership
• Don't reply on external change experts.
• Show and tell strategy
• Empower people
• Difference between leader and Manager.

16. Strategic role of HR in organization
transformation
• Anticipate people problems and deal with
them before they become serious.
• Guidance on each stage
• Provide Resources.

18. Group 2 Presentation

19. Mid-term Result !!

20. Answers
• VRIO Framework in strategy formulation
• The bath people and performance model
• Best Practice and Best Fit approach
• Strategic role of frontline management

21. What should Howell do? How should
D-Bart make reduction decisions when
performance appraisal documents are
inaccurate?
• Performance Management System
• 360 degree feedback
• One to one interviews
• Observation method
• OD Practitioner

22. Did Bartlund technology and Davis
manufacturing apply any of the five
approaches to strategic HRM in their
organizations before their merger?
Explain impact of all the approaches
on both of them.

23. Bartlund
Technology
Davis
Manufacturing
Resource based View YES NO
Strategic Fit YES YES
High Performance Management YES YES
High Commitment Management YES NO
High Involvement Management YES NO

24. 3. Strategies for Knowledge
Management

25. Knowledge management
• Knowledge management is ‘any process or
practice of creating, acquiring, capturing,
sharing and using knowledge, wherever it
resides, to enhance learning and performance
in organizations’
• Stocks and Flows

26. Tacit Vs Explicit Knowledge

28. Knowledge Management Strategies
1. The codification strategy
2. The personalization strategy

29. 4. Commitment Strategy

30. • The concept of commitment refers to feelings
of attachment and loyalty to the organization.
• The importance of commitment was
highlighted by Walton (1985). His theme was
that improved performance would result if the
organization moved away from the traditional
control-orientated approach.

31. 1. Affective Commitment
2. Continuance Commitment
3. Normative Commitment

32. Communication Programmes.
• Education
• Training
• Developing ownership
• Performance Management

33. 5. Strategies for developing a
Climate of Trust

34. Importance of trust environment
• Thompson (1998) sees trust as a ‘unique
human resource capability that helps the
organization fulfill its competitive advantage’
– a core competency that leads to high
business performance.

35. Strategies
1. Honest Communication
2. Fair treatment
3. Equality theory
4. Lead by Example
5. Know Each Other Personally
6. Don't Blame

36. 6. Quality Management
Strategies

37. Quality
• Quality management is concerned with all the
activities required to ensure that products and
services conform to the standards set by the
organization and meet expectations of
customers.

38. Strategies
• Use effective tools (Efficient processes)
• Uniformity in culture
• Ensure consistency
• Importance of Values
• Products Vs Services

40. 7. Continuous Improvement
Strategies

41. Strategies
• Incremental Innovation
• Informal Culture
• Openness
• Rewards for ideas

42. 8. Customer Service Strategy

43. • A customer service strategy indicates what the
organization intends to do about customer
service in the future and how it proposes to
do it.

44. • Extensive Market research
• Proactive approach
• Focus on perceptions
• Time element
• After-sale services
• Consistency

45. Assignment 2
Discussion In NEXT Class
Organizational Change General
Motors