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ベトナム人のシャンプー利用とブランド
認知調査
Q&Me is online market research provided by Asia Plus Inc.
調査背景
ベトナム人のヘアケアに関する生活様式及びブランド認知・イメージ
に関しての調査
 Gender: Female
 Age: 18-39
 Location: HCM / Hanoi
 Number of respondents: 420
回答者のヘアースタイルについて
7% 6% 7%
12% 36% 32%
9%
24%
52%
5%
9%
1%
9%
16%
66%
4% 4%
1%
9%
20%
58%
4%
7%
1%
Twice per
day
Once per
day
Once per 2
- 3 days
Once per 4
- 5 days
Once per
week
Less often
HCM
Hanoi
All
洗髪頻度について
71% の洗髪機会が1日1回未満
Q. How often do you wash your hair? (SA)
20%
77%
47%
10%
21%
88%
71%
7%
21%
82%
58%
9%
Bath tub Shower Sink Others
HCM Hanoi All
浴室環境について
快適な浴室環境が提供されている家庭はまだ限定的
Q. What kind of bathroom environment do you have? (MA)
Q. Does your bathroom have hot water? (SA)
50%
79%
64%
50%
21%
36%
HCM Hanoi All
Yes No
Availability of hot water Bathroom facilities
Q. Please choose the types of products that you use usually.(Please choose all applicable) (MA)
ヘアケアの利用について
75%
21%
35%
6%
1%
4%
0%
88%
20%
53%
9%
3%
7%
3%
81%
20%
44%
7%
2%
6%
1%
Shampoo Rinse-in
Shampoo
Rinse or
Conditioner
Hair pack
treatment
(washable)
Hair pack
treatment (not
for wash)
Soap Others
HCM
Hanoi
All
リンスやコンディショナーなどの単独商品を利用する層は
全体の半分にとどまる。ハノイでの利用が高め。
Q. Where do you buy hair care products? (shampoo, rinse, treatment etc)(MA)
購入場所について
Supermarket
73%
Local Store / Street market
36%
Local Market
19%
Convenience Store
19%
Cosmetic shops
16%
Brand shops
13%
Drug store
6%
Friends
5%
Online / Facebook
4%
購入決定要因について
67%
56% 55%
50%
28% 27%
12% 11% 11% 10%
53%
15%
11%
9%
6%
4%
0% 0% 2% 1%
Important Most important
「機能・効果」を意識して
購入する層が多い
Q. What is important (most important) when you choose shampoo (select all applicable) (MA)
Effect = Prevent itching, hair loss, dandruff etc)
Q. Please share us all (the most) affected items to choose the brand in use (MA, SA)
購入影響要素について
45%
43%
36%
17% 16% 16% 15% 14% 13% 12%
9% 8%
29%
21% 22%
4% 5%
8%
3% 3%
1% 2% 2% 2%
Influenced items Most influenced items
テレビ及び口コミ(家庭・家族)が圧倒的な影響力を誇る
シャンプーに関するブランド認知
ブランド執着度
Q. Do you stick with same brand or flexible? (SA)
Always same
brand, 27%
Same brand but
sometime
flexible, 66%
Always
flexible,
8%
74% がブランド選択については柔軟
Q. Please list up shampoo that you are in use currently (FA), N=543
Those who were misspelled are included as long as we could identify the brand
利用ブランドについて(自由回答に基づく)
Doveの利用が最も高く、CLEARやPANTENEが続く
26%
17%
16%
12%
7%
5%
3% 3%
2% 2%
1% 1%
Influenced items
Q. Please list up shampoo that you are in use currently (FA), N=543
Those who were misspelled are included as long as we could identify the brand
ブランド連想(自由回答に基づく)
Clear及びDoveの回答が最も多い。続くのがSUNSILKや
PANTENE
CLEAR DOVE
SUNSIL
K
PANTEN
E
Head &
Shoulder
Rejoice
THÁI
DƯƠNG
ENCHA
NTEUR
TRESem
me
Double
Rich
L'Oreal X-Men Lifebuoy
All 22% 21% 16% 13% 5% 5% 2% 2% 2% 1% 1% 1% 1%
Hanoi 22% 22% 18% 14% 3% 4% 3% 2% 1% 1% 1% 1% 0%
HCM 22% 19% 15% 13% 7% 6% 1% 1% 2% 1% 1% 1% 1%
18-24 19% 22% 18% 12% 3% 4% 4% 1% 3% 0% 1% 1% 1%
25-29 23% 20% 15% 15% 5% 5% 2% 2% 2% 0% 0% 2% 2%
30-39 24% 20% 13% 13% 6% 5% 1% 2% 1% 0% 1% 1% 0%
All Hanoi HCM 18-24 25-29 30-39
Q. When you hear, “shampoo brand for elderly (youth), which products come up on your mind? (youth =N=888, eldery N=820)
Those who were misspelled are included as long as we could identify the brand
若者・年配イメージのあるブランド (自由回答に基づく)
Doveが若者イメージが強い一方で、Thai Duongの年配向け
のイメージが強い
20%
19%
13%
11%
10%
7%
4% 4%
3%
2%
1%
19%
25%
16%
13%
0%
6% 6%
0%
1% 1% 1%
3%
1% 1%
Brand for elderly Brand for youth
ブランドイメージ (自由回答に基づく)
DOVE
SUNS
ILK
CLEA
R
PANT
ENE
Head
&
Shoul
der
Rejoic
e
My
Hao
TRES
emme
X-Men
Doubl
e Rich
THÁI
DƯƠ
NG
Lifebu
oy
bồ kết
L'ORE
AL
Roma
no
encha
nteure
ur
Brand for elderly 19% 20% 13% 11% 4% 7% 3% 1% 10% 2% 4%
Brand for youth 25% 19% 16% 13% 6% 6% 1% 1% 3% 0% 1% 0% 1% 1%
Brand in use 26% 17% 17% 16% 7% 5% 3% 3% 2% 2% 1% 1%
Top of the mind 21% 16% 22% 14% 5% 5% 2% 2% 1% 1% 2% 1% 1% 2%
Brand for elderly Brand for youth Brand in use Top of the mind
Q. Please choose the brand that is applicable to each image (SA)
N=375, those who chooses shampoo themselves
ブランドイメージ (5ブランドによる選択式回答に基づく)
Brand for me
Good for my
hair
Advertised a
lot
A good quality Easy to find Premium Affordable
Endorsed by
celebrity
Pantene 22% 24% 18% 24% 18% 20% 14% 24%
Head&Shoul 15% 15% 15% 18% 14% 16% 12% 19%
Sunsilk 18% 18% 28% 14% 30% 7% 37% 20%
Dove 26% 27% 27% 32% 22% 32% 15% 22%
Rejoice 5% 5% 6% 6% 12% 5% 17% 3%
Pantene Head&Shoul Sunsilk Dove Rejoice
Doveは高品質、プレミアムのイメージ。Sunsilkは廉価で広
く販売されている
回答者プロフィール
Full-time
employme
nt, 58%
Part-time
employme
nt, 8%
Self-owned
business,
7%
Freelancer,
4%
Full‐time
homemake
r, 3%
University
student,
18%
Others, 3%
Occupation
HCM,
53%
Hanoi,
47%
Residence
Single, 49%
Married,
50%
Others, 1%
Married Status
18-19,
7%
20-24,
24%
25-29,
25%
30-34,
35%
35-39,
9%
Age
Q&Me – スマホ市場調査サービスについて
Who we are (1) – What is Q&Me
Q&Me is the online market research services in Vietnam. Due to our
online utilization and direct panels, we offer the researches in days with
1/3 of the traditional research company cost.
Affordable Quick High quality
Takes 24 - 48 hours for
most surveys, proving
real-time analysis
Superb real-time
analysis for flexible and
accurate data collection
1/3 of the competitor
pricing
17%
8% 8% 8% 8% 8%
7% 7%
7%
22%
0%
1%
18%
31%
22%
14%
7%
3% 3%
1%
<9 10-14 15-19 20-24 25-29 30-34 35-3940-44 45-49 50-
Stats Q&Me
Active users by age Urban user ratio (top 6 provinces)
22%
51%
78%
49%
Stats Q&Me
Top 6 provinces Others
Who we are (1) – Q&Me panelist
Due to the utilization of online, our service is best suited for the survey
targeting 10’s – 30’s in urban areas
Contact Us
URL: http://www.qandme.net
Contact: info@qandme.net
Q&Me is operated by Asia Plus Inc.
Asia Plus Inc.
Floor 1 25/7A Nguyen Binh Khiem str., Ben Nghe ward, District 1, HCMC,
Vietnam
Tel. +84 839 100 043
Q&Me is online market research provided by Asia Plus Inc.

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ベトナム人のシャンプー利用について

  • 4. 9% 24% 52% 5% 9% 1% 9% 16% 66% 4% 4% 1% 9% 20% 58% 4% 7% 1% Twice per day Once per day Once per 2 - 3 days Once per 4 - 5 days Once per week Less often HCM Hanoi All 洗髪頻度について 71% の洗髪機会が1日1回未満 Q. How often do you wash your hair? (SA)
  • 5. 20% 77% 47% 10% 21% 88% 71% 7% 21% 82% 58% 9% Bath tub Shower Sink Others HCM Hanoi All 浴室環境について 快適な浴室環境が提供されている家庭はまだ限定的 Q. What kind of bathroom environment do you have? (MA) Q. Does your bathroom have hot water? (SA) 50% 79% 64% 50% 21% 36% HCM Hanoi All Yes No Availability of hot water Bathroom facilities
  • 6. Q. Please choose the types of products that you use usually.(Please choose all applicable) (MA) ヘアケアの利用について 75% 21% 35% 6% 1% 4% 0% 88% 20% 53% 9% 3% 7% 3% 81% 20% 44% 7% 2% 6% 1% Shampoo Rinse-in Shampoo Rinse or Conditioner Hair pack treatment (washable) Hair pack treatment (not for wash) Soap Others HCM Hanoi All リンスやコンディショナーなどの単独商品を利用する層は 全体の半分にとどまる。ハノイでの利用が高め。
  • 7. Q. Where do you buy hair care products? (shampoo, rinse, treatment etc)(MA) 購入場所について Supermarket 73% Local Store / Street market 36% Local Market 19% Convenience Store 19% Cosmetic shops 16% Brand shops 13% Drug store 6% Friends 5% Online / Facebook 4%
  • 8. 購入決定要因について 67% 56% 55% 50% 28% 27% 12% 11% 11% 10% 53% 15% 11% 9% 6% 4% 0% 0% 2% 1% Important Most important 「機能・効果」を意識して 購入する層が多い Q. What is important (most important) when you choose shampoo (select all applicable) (MA) Effect = Prevent itching, hair loss, dandruff etc)
  • 9. Q. Please share us all (the most) affected items to choose the brand in use (MA, SA) 購入影響要素について 45% 43% 36% 17% 16% 16% 15% 14% 13% 12% 9% 8% 29% 21% 22% 4% 5% 8% 3% 3% 1% 2% 2% 2% Influenced items Most influenced items テレビ及び口コミ(家庭・家族)が圧倒的な影響力を誇る
  • 11. ブランド執着度 Q. Do you stick with same brand or flexible? (SA) Always same brand, 27% Same brand but sometime flexible, 66% Always flexible, 8% 74% がブランド選択については柔軟
  • 12. Q. Please list up shampoo that you are in use currently (FA), N=543 Those who were misspelled are included as long as we could identify the brand 利用ブランドについて(自由回答に基づく) Doveの利用が最も高く、CLEARやPANTENEが続く 26% 17% 16% 12% 7% 5% 3% 3% 2% 2% 1% 1% Influenced items
  • 13. Q. Please list up shampoo that you are in use currently (FA), N=543 Those who were misspelled are included as long as we could identify the brand ブランド連想(自由回答に基づく) Clear及びDoveの回答が最も多い。続くのがSUNSILKや PANTENE CLEAR DOVE SUNSIL K PANTEN E Head & Shoulder Rejoice THÁI DƯƠNG ENCHA NTEUR TRESem me Double Rich L'Oreal X-Men Lifebuoy All 22% 21% 16% 13% 5% 5% 2% 2% 2% 1% 1% 1% 1% Hanoi 22% 22% 18% 14% 3% 4% 3% 2% 1% 1% 1% 1% 0% HCM 22% 19% 15% 13% 7% 6% 1% 1% 2% 1% 1% 1% 1% 18-24 19% 22% 18% 12% 3% 4% 4% 1% 3% 0% 1% 1% 1% 25-29 23% 20% 15% 15% 5% 5% 2% 2% 2% 0% 0% 2% 2% 30-39 24% 20% 13% 13% 6% 5% 1% 2% 1% 0% 1% 1% 0% All Hanoi HCM 18-24 25-29 30-39
  • 14. Q. When you hear, “shampoo brand for elderly (youth), which products come up on your mind? (youth =N=888, eldery N=820) Those who were misspelled are included as long as we could identify the brand 若者・年配イメージのあるブランド (自由回答に基づく) Doveが若者イメージが強い一方で、Thai Duongの年配向け のイメージが強い 20% 19% 13% 11% 10% 7% 4% 4% 3% 2% 1% 19% 25% 16% 13% 0% 6% 6% 0% 1% 1% 1% 3% 1% 1% Brand for elderly Brand for youth
  • 15. ブランドイメージ (自由回答に基づく) DOVE SUNS ILK CLEA R PANT ENE Head & Shoul der Rejoic e My Hao TRES emme X-Men Doubl e Rich THÁI DƯƠ NG Lifebu oy bồ kết L'ORE AL Roma no encha nteure ur Brand for elderly 19% 20% 13% 11% 4% 7% 3% 1% 10% 2% 4% Brand for youth 25% 19% 16% 13% 6% 6% 1% 1% 3% 0% 1% 0% 1% 1% Brand in use 26% 17% 17% 16% 7% 5% 3% 3% 2% 2% 1% 1% Top of the mind 21% 16% 22% 14% 5% 5% 2% 2% 1% 1% 2% 1% 1% 2% Brand for elderly Brand for youth Brand in use Top of the mind
  • 16. Q. Please choose the brand that is applicable to each image (SA) N=375, those who chooses shampoo themselves ブランドイメージ (5ブランドによる選択式回答に基づく) Brand for me Good for my hair Advertised a lot A good quality Easy to find Premium Affordable Endorsed by celebrity Pantene 22% 24% 18% 24% 18% 20% 14% 24% Head&Shoul 15% 15% 15% 18% 14% 16% 12% 19% Sunsilk 18% 18% 28% 14% 30% 7% 37% 20% Dove 26% 27% 27% 32% 22% 32% 15% 22% Rejoice 5% 5% 6% 6% 12% 5% 17% 3% Pantene Head&Shoul Sunsilk Dove Rejoice Doveは高品質、プレミアムのイメージ。Sunsilkは廉価で広 く販売されている
  • 17. 回答者プロフィール Full-time employme nt, 58% Part-time employme nt, 8% Self-owned business, 7% Freelancer, 4% Full‐time homemake r, 3% University student, 18% Others, 3% Occupation HCM, 53% Hanoi, 47% Residence Single, 49% Married, 50% Others, 1% Married Status 18-19, 7% 20-24, 24% 25-29, 25% 30-34, 35% 35-39, 9% Age
  • 19. Who we are (1) – What is Q&Me Q&Me is the online market research services in Vietnam. Due to our online utilization and direct panels, we offer the researches in days with 1/3 of the traditional research company cost. Affordable Quick High quality Takes 24 - 48 hours for most surveys, proving real-time analysis Superb real-time analysis for flexible and accurate data collection 1/3 of the competitor pricing
  • 20. 17% 8% 8% 8% 8% 8% 7% 7% 7% 22% 0% 1% 18% 31% 22% 14% 7% 3% 3% 1% <9 10-14 15-19 20-24 25-29 30-34 35-3940-44 45-49 50- Stats Q&Me Active users by age Urban user ratio (top 6 provinces) 22% 51% 78% 49% Stats Q&Me Top 6 provinces Others Who we are (1) – Q&Me panelist Due to the utilization of online, our service is best suited for the survey targeting 10’s – 30’s in urban areas
  • 21. Contact Us URL: http://www.qandme.net Contact: info@qandme.net Q&Me is operated by Asia Plus Inc. Asia Plus Inc. Floor 1 25/7A Nguyen Binh Khiem str., Ben Nghe ward, District 1, HCMC, Vietnam Tel. +84 839 100 043 Q&Me is online market research provided by Asia Plus Inc.