Skip to main content
!"#$ %& '()%($ *+,-$. ,$&$+,/0 1,'2%3$3 45 6&%+ 7)8& 9(/:
!"#$%&'()*+"&,('#-"&(.*./,&0"$1(234335
6)"&(7,/)(8%+9(
!"#$"%#&
!"#$%&'()*$%'$+',-%.'/$).0%()+)'1+)'2"3'.-)'
4)3+%.$&)'"56)#.$4)'$0#&1*$07'#"((10$#%.$"0',$.-'
23$)0*+8'.3)0*',%.#-$078'"0&$0)')0.)3.%$0()0.').#9'
:-$+'+134);',%+'$0.)0*)*'."'#&%3$2;'.-)'+"#$%&'()*$%'
<"<1&%3$.$)+8'1+)3'<3"2$&)'%0*'.-)'+)34$#)'
#-%3%#.)3$+.$#'*$22)3)0#)+9'
:-$+'+134);',%+'#"0*1#.)*'%("07'=>?@@';)%3+'"&*'
(%&)'%0*'2)(%&)'"2'ABB'3)+<"0*)0.+'$0'C%01%3;'
DBDD9'
'()%*+,-#.%*,/0*1#
2(3/+*$,0()%*+,-#.%*
Although Facebook is still dominant social media, it has lost some share as TikTok
has gained its popularity particularly among youth
Q. Please choose the services that you are in use / Please choose the services that you USE THE MOST / Please choose the services that
you are in use / Please choose the service that you LIKE THE BEST
!"#
!$#
%"#
&!#
&"#
''#
$$#
&#
!(#
%(# %"#
"'#
&%#
')#
$'#
*#
!
"
#
$
%
&
&
'
(
"
)
&
*
&
+
,
+
%
$
,
-
'
,
&
'
.
/
0
1
"
2
3
"
4
,
5
-
1
1
$
3
6
7
"
1
0
8
9
9
:
/
"
9
#
7
"
1
!"#$%&
!"!#
!"!!
"*#
$!#
$$#
'# $# $# +# +#
"$#
'+#
$$#
(#
'# +# +# +#
!
"
#
$
%
&
&
'
(
"
)
&
*
&
+
,
+
%
$
,
-
'
,
&
'
.
/
0
1
"
2
3
"
4
,
5
-
1
1
$
3
6
7
"
1
0
8
9
9
:
/
"
9
#
7
"
1
!"#$%&#'(&#)*%'
!"!#
!"!!
*%#
$*#
$%#
*# &#
$# +# +#
&"#
$*#
''#
$&#
)#
+# +# +#
!
"
#
$
%
&
&
'
(
"
)
&
*
&
+
,
+
%
$
,
-
'
,
&
'
.
/
0
1
"
2
3
"
4
,
5
-
1
1
$
3
6
7
"
1
0
8
9
9
:
/
"
9
#
7
"
1
+,-*./'&
!"!#
!"!!
4#*0(5,6(,/0#,0()%*+,-#.%*
“Friends connection” “entertainment” and “News update” are
the top 3 reasons for using social media
;<=67"1=>&=?&+=+0$=0&#-")=4$>-"=@&3A
84%
79%
72%
44%
41%
Connection with
friends
For entertainment News update For shopping For study
783#0,(9,5#&0,6(,9(++(&,
“Vietnam News” is the most updated information, follow by
“World News” and “News about celebrities, entertainment
world”.
;<=67"1=/$50=>&=?&+=&@1$/=3$">=B=+9>"1$=&/=0&#-")=
/$15&3'0A
81%
70% 69%
50%
3%
Vietnam News World News News about
celebrities,
entertainment
Sports news Others (specify)
Peak hours are 18:00-22:00
;<=67"1=1-4$=&@=>"?=>&=?&+=+0$=0&#-")=4$>-"=CD:,=
D!,EFA
'()%*+,-#.%*:0,/0*1#,6%-#
2% 1% 2%
7%
12%
10%
6%
3% 4%
18%
30%
6%
0:01 -
2:00
2:01 -
4:00
4:01 -
6:00
6:01 -
8:00
8:01 -
10:00
10:01 -
12:00
12:01 -
14:00
14:01 -
16:00
16:01 -
18:00
18:01 -
20:00
20:01 -
22:00
22:01 -
24:00
'()%*+,-#.%*,3(3/+*$%68,;8,3$(9%+#,<,9$#=/#5)8
>*)#;((?,3$(9%+#,@,9$#=/#5)8
97% use Facebook with all the profile. 94% are daily users,
increased 1% compared with last year.
;<=G)$"0$=#7&&0$=17$=0$3H-#$0=17"1=?&+="3$=-/=+0$=B=I&5=
&@1$/=>&=?&+=+0$=17$0$=0$3H-#$0A
JKL JML
JJL JNL JKL JML
,&1") C")$ !$4")$ ONPQR QMPST SOPUU
!"#$%&'(&)*+,-.%
2%
4%
19%
75%
1%
6%
19%
75%
Less than the
above
Several times /
week
Once / day
Several times /
day
Usage frequency
2022
2021
A(/7/;#,3$(9%+#,@,9$#=/#5)8
;<=G)$"0$=#7&&0$=17$=0$3H-#$0=17"1=?&+="3$=-/=+0$=B=I&5=
&@1$/=>&=?&+=+0$=17$0$=0$3H-#$0A
NML NRL NKL NML NML NRL
,&1") C")$ !$4")$ ONPQR QMPST SOPUU
!"#$%&'(&)*+,-.%
86% use YouTube with higher popularity among the youth.
81% are daily users, similar number of daily users compared
with the previous year.
2%
17%
27%
54%
2%
17%
26%
55%
Less than the
above
Several times /
week
Once / day
Several times /
day
Usage frequency
2022
2021
B*+( 3$(9%+#,@,9$#=/#5)8
;<=G)$"0$=#7&&0$=17$=0$3H-#$0=17"1=?&+="3$=-/=+0$=B=I&5=
&@1$/=>&=?&+=+0$=17$0$=0$3H-#$0A
NKL
NSL
JSL
KJL
JOL JSL
,&1") C")$ !$4")$ ONPQR QMPST SOPUU
!"#$%&'(&)*+,-.%
87% use Zalo with higher popularity among female and aged
from 26 to 44. 88% are daily users, the number of several
times / day users increased 4% compared with the last year.
4%
14%
26%
56%
3%
9%
28%
60%
Less than the
above
Several times /
week
Once / day
Several times /
day
Usage frequency
2022
2021
C506*1$*-,3$(9%+#,@,9$#=/#5)8
;<=G)$"0$=#7&&0$=17$=0$3H-#$0=17"1=?&+="3$=-/=+0$=B=I&5=
&@1$/=>&=?&+=+0$=17$0$=0$3H-#$0A
UNL
UQL
RML
ROL ROL
USL
,&1") C")$ !$4")$ ONPQR QMPST SOPUU
!"#$%&'(&)*+,-.%
48% use Instagram with higher popularity among female and
youth. 54% are daily users, increased 3% compared with last
year.
18%
32%
26%
25%
15%
31%
22%
32%
Less than the
above
Several times /
week
Once / day
Several times /
day
Usage frequency
2022
2021
7%?7(? 3$(9%+#,@,9$#=/#5)8
;<=G)$"0$=#7&&0$=17$=0$3H-#$0=17"1=?&+="3$=-/=+0$=B=I&5=
&@1$/=>&=?&+=+0$=17$0$=0$3H-#$0A
MQL MSL MOL
MKL
MOL
RNL
,&1") C")$ !$4")$ ONPQR QMPST SOPUU
!"#$%&'(&)*+,-.%
62% use TikTok with higher popularity among youth. 74% are
daily users, increased 8% compared with the previous year.
8%
27%
29%
37%
5%
21%
24%
50%
Less than the
above
Several times /
week
Once / day
Several times /
day
Usage frequency
2022
2021
'()%*+,-#.%*,)D*$*)6#$%06%)0
>*)#;((?,%-*1#0
Useful image to know friends activities and general trend
watching.
;<=G)$"0$=#7&&0$=57"1=0$3H-#$0="3$=4&01=0+-1"%)$=@&3=
17$=@&))&5-/2='$?5&3>0
UTL
USL
ROL
UOL
$%&
'()*+*&,
-./0%1
'2.34+54%./
/0#*#12%*-"2-1"
345
435
365
635
655740584+8/&7
92+):*&,
655740584+*;/
<*11*&,
65574+54051159
*&01%/&)/8.
65574+54<&59
08*/&7.
2)+*=*+*/.
7'8%12-9%
SJL
SNL
65574058
35%+:
65574058
27%1+
:$%&-;#$%
A(/7/;#,%-*1#0
;<=G)$"0$=#7&&0$=57"1=0$3H-#$0="3$=4&01=0+-1"%)$=@&3=17$=
@&))&5-/2='$?5&3>0
OJL
QTL
QRL
ONL
$%&
'()*+*&,
-./0%1
'2.34+54%./
/0#*#12%*-"2-1"
<45
=>5
<35
65
655740584+8/&7
92+):*&,
655740584+*;/
<*11*&,
65574+54051159
*&01%/&)/8.
65574+54<&59
08*/&7.
2)+*=*+*/.
7'8%12-9%
OQL
OJL
65574058
35%+:
65574058
27%1+
:$%&-;#$%
Useful and exciting image. Good for time killing
B*+( %-*1#0
Strong image of easy-to-use. Good for knowing friends’
activities, and higher image as the tool for adult
;<=G)$"0$=#7&&0$=57"1=0$3H-#$0="3$=4&01=0+-1"%)$=@&3=
17$=@&))&5-/2='$?5&3>0
KL
NL
OOL
QSL
$%&
'()*+*&,
-./0%1
'2.34+54%./
/0#*#12%*-"2-1"
ML
RL
RL
JL
655740584+8/&7
92+):*&,
655740584+*;/
<*11*&,
65574+54051159
*&01%/&)/8.
65574+54<&59
08*/&7.
2)+*=*+*/.
7'8%12-9%
JL
QML
65574058
35%+:
65574058
27%1+
:$%&-;#$%
C506*1$*-,%-*1#0
;<=G)$"0$=#7&&0$=57"1=0$3H-#$0="3$=4&01=0+-1"%)$=@&3=
17$=@&))&5-/2='$?5&3>0
Strong image as the tool to follow influencers or trend
watching
QL
RL
OL
SL
$%&
'()*+*&,
-./0%1
'2.34+54%./
/0#*#12%*-"2-1"
?5
45
<@5
=5
655740584+8/&7
92+):*&,
655740584+*;/
<*11*&,
65574+54051159
*&01%/&)/8.
65574+54<&59
08*/&7.
2)+*=*+*/.
7'8%12-9%
RL
RL
65574058
35%+:
65574058
27%1+
:$%&-;#$%
=A5
=@5
A5
35
655740584+8/&7
92+):*&,
655740584+*;/
<*11*&,
65574+54051159
*&01%/&)/8.
65574+54<&59
08*/&7.
2)+*=*+*/.
7'8%12-9%
7%?7(? %-*1#0
Strong image as the tool for youth, with exciting and fun
images. Good for time killing and trend watching
;<=G)$"0$=#7&&0$=57"1=0$3H-#$0="3$=4&01=0+-1"%)$=@&3=
17$=@&))&5-/2='$?5&3>0
SOL
QOL
NL
OOL
$%&
'()*+*&,
-./0%1
'2.34+54%./
/0#*#12%*-"2-1"
QKL
UL
65574058
35%+:
65574058
27%1+
:$%&-;#$%
4#03(5.#56,3$(9%+#,EFGHIIJ
C")$V=RNL
!$4")$V=USL
;$(3$,
ONPQRV=SKL
QMPSTV=QUL
SOPUUV=SJL
6<$
IWCV=SML
I"/&-V=QNL
D17$30V=SML
=%.5
!>?
@"?
!@?
#>?
A/..4+:2&4#"B
##C!"B
!#C@"B
D=/84@"B
>'8&$0')3?%(/'*$
K<L# M N;(/6,!5+%5#,L*$?#6,4#0#*$)D,'#$"%)#0
!/$,0#$"%)#
E)'"22)3'.-)'"<<"3.10$.;'2"3';"1'."'10*)3+.%0*'/$).0%()+)'#"0+1()3+'5)..)3'
,$.-'.)#-0"&"7;8',$.-'.-)'+)34$#)'53%0*'0%()'"2'FGH)
I0&$0)'(%3J).'3)+)%3#- I22&$0)'(%3J).'3)+)%3#- K$)&*'(%3J).$07'%<<
0"1&.%',"1#2*"%$)&.%#3$/24#
,"1#1&&5#6/'(#*-&.#7889#1/.&2'#
:/&'",)&%&#5,"&;%<
=.,1/'/*",;#),.4&'#.&%&,.2(#
6/'(#'&2("*;*>?@#A*.#B&''&.#,"1#
3$/24&.#1,',#2*;;&2'/*"%
C;*$1DB,%&1#%*;$'/*"%#'*#&,%&#
),"$,;DB,%&1#*5&.,'/*"%#/"#'(&#
A/&;1
!5+%5#,-*$?#6,$#0#*$)D,O N/.%#5)#
E)'-%4)'"4)3'LBB8BBB'()(5)3+'0%.$"0?,$*)',-"'%3)')%7)3'."'+-%3)'.-)$3'
"<$0$"0+9'I13'*%.%'<3"4$+$"0+'%3)'M1$#J)+.'*1)'."'.-$+'4%+.'*$3)#.'<%0)&'+;+.)(9
0%
1%
18%
31%
22%
14%
7%
3% 3%
1%
X
J
O
T
P
O
U
O
R
P
O
J
Q
T
P
Q
U
Q
R
P
Q
J
S
T
P
S
U
S
R
P
S
J
U
T
P
U
U
U
R
P
U
J
R
T
P
E>&
<@5
<A5
?5
35
45
45
365
IWC I"/&- W"/=,7& Y"=F"/2
I"-=G7&/2 Y&/2=F7"- D17$30
>?5
335
#+)$ @$*+)$
F&"1&. C/'?
!99+%5#,-*$?#6,$#0#*$)D,O P("#$*1#
H"3)'.-%0'NBB',)&&?)*1#%.)*'2$)&*,"3J)3+'0%.$"0?,$*)',$.-'.-)'3)%&?.$()'
#"00)#.$"0+'4$%'"13'*)*$#%.)*'("5$&)'%<<'2"3'-$7-)3'M1%&$.;'*%.%'#"&&)#.$"0+''
OPHQ'=NB'
P%0':-"Q'@B'
R%'S%07'Q'@B''
O%0"$'Q'TB'
S-% :3%07'Q'DB'
O%$'U-"07 Q'=B'
R%J&%J Q'=B'
Fieldworker deployment
!/$ *."*56*1# M K/%)? &%6D =/*+%68
E$.-'#"(5$0$07'.-)'.)#-0"&"7;',$.-'.-)',)&&?.3%$0)*'-1(%0)'"<)3%.$"0+8'FGH)
<3"4$*)+ +)4)3%& ().-"*+ <3"4$*$07 *%.% ,$.- M1%&$.;
!"#$%"&'()*$+,-#.$/*$001
,-./0.12343/52.603.175
97%
/819:8/0
.12343/52.603.175
91%
3/7-4:8/;<4257=0,<-/;
<425703.175
89%
3>55?57303.175
97%
!A6B9CD =>E=F?GAHIED?G7E=9@9=6C9JK
E FG2;H1/4.*I/J @""
KL4FK&)*7/&+482+/J #""?
ADK4FA/&,:+4504K&+/8=*/9J #"4;*&%+/.
G%))/..4M8*+/8*2 D=/88214.)58/4504>"? 584:*,:/84
C>E HEGABCG
!2.#&'$+,-#. 34567
62$,+<$?&/',$
%(?.0$?%(38&.,5
LMN
@AB0C.0DEFGHD0IGH0JHKHGILHM0NO03PGQHO03IRSTUKJ04KLHGKILUFKIT0@334BV0LWH0XFGTMYUMH0<HIMHG0UK03PGQHO 3IRSTUKJ IKM0?ILI0.FTTHELUFK0
3FTPLUFKDZ0-DUI0>TPD0@C[HB0UD0LWH0SGH]HGGHM0SIGLKHG0F]03340UK0^UHLKIRZ0
!/$ )/06(-#$0
+**1#G#H&-&.,>&
+ICF
I,"$A,2'$./">
=&2("*;*>?
+/","2& J'(&.%
K&',/;
P(56*)6 Q0
VWXQ' -..<QYY,,,9M%0*()90).
P"0.%#.Q'$02"ZM%0*()90).
FGH) $+ "<)3%.)* 5; [+$% U&1+ 0#9
[+$%'U&1+'0#9
K&""3'A8'U-1"07'X"07']1$&*$078'LBA'S71;)0'R$0-'P-$)1'!.3)).8'E%3*'@8'
R$+.3$#.'N8'OPH'P$.;8'/$).0%(
:)&9'^>@'D>N_'=BB'B@N