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Social Support
          CNA 100
Interpersonal Communication
Empathy
Empathy
O Emotion or Action?
O What are the advantages to feeling empathy?
  O Improved relationships
  O Higher job and school performance
  O Popularity
O What are the disadvantages to feeling empathy?
  O Uncomfortable
  O Poor solutions
Social Support
“He was a jerk, why
“It must be difficult. I                             are you flipping out
 know you two were                                   about him? Let me
     really close.”                                    set you up with
                                                           Floyd.”



       Person- Centered                      Position- Centered

                           “I know you are sad,
                           but there are plenty
                            of fish in the sea.”
The Problem
    with
Social Support
The Problem with
        Social Support
O Efficacy – Confidence in one’s ability to
  complete a task
O Co-dependency – Inability to cope alone
O Victimization – Support actually exaggerates
  the problem.
Invisible
Support
Types of Support
O Visible ~ Recipient inefficacy
  O “I can tell you need some help. I think you
     should call a department meeting”
O Visible ~ Recipient Efficacy
  O “Obviously you don’t need my help. But, if I
     had to say anything, I would say call a
     department meeting.”
Types of Support
O Invisible ~ Recipient efficacy (Self-depreciating)
   O “Do you think you are going to call a department
     meeting? I am not sure what I would do?”
O Invisible ~ Recipient and self-efficacy
   O “Clearly you know what to do. If it were me, I
     know I would just call a department meeting.”
What do you think?
O Which do you think causes most distress?
  O Visible – Recipient inefficacy
  O Visible – Recipient efficacy
  O Invisible – Recipient efficacy, self depreciating
  O Invisible – Recipient and Self efficacy
  O Doing nothing
What do you think?
O Which do you think was seen as most supportive?
  O Visible – Recipient inefficacy
  O Visible – Recipient efficacy
  O Invisible – Recipient efficacy, self depreciating
  O Invisible – Recipient and Self efficacy
  O Doing nothing
Discussion
O Your classmate just entered the break room
  full of tears. You heard earlier that day that
  her fiancé had been caught sleeping with
  someone else. She sits next to you but does
  not say anything to you.
  O How do you offer her social support?
Social Support

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Social Support

  • 1. Social Support CNA 100 Interpersonal Communication
  • 3. Empathy O Emotion or Action? O What are the advantages to feeling empathy? O Improved relationships O Higher job and school performance O Popularity O What are the disadvantages to feeling empathy? O Uncomfortable O Poor solutions
  • 5. “He was a jerk, why “It must be difficult. I are you flipping out know you two were about him? Let me really close.” set you up with Floyd.” Person- Centered Position- Centered “I know you are sad, but there are plenty of fish in the sea.”
  • 6. The Problem with Social Support
  • 7. The Problem with Social Support O Efficacy – Confidence in one’s ability to complete a task O Co-dependency – Inability to cope alone O Victimization – Support actually exaggerates the problem.
  • 9. Types of Support O Visible ~ Recipient inefficacy O “I can tell you need some help. I think you should call a department meeting” O Visible ~ Recipient Efficacy O “Obviously you don’t need my help. But, if I had to say anything, I would say call a department meeting.”
  • 10. Types of Support O Invisible ~ Recipient efficacy (Self-depreciating) O “Do you think you are going to call a department meeting? I am not sure what I would do?” O Invisible ~ Recipient and self-efficacy O “Clearly you know what to do. If it were me, I know I would just call a department meeting.”
  • 11. What do you think? O Which do you think causes most distress? O Visible – Recipient inefficacy O Visible – Recipient efficacy O Invisible – Recipient efficacy, self depreciating O Invisible – Recipient and Self efficacy O Doing nothing
  • 12. What do you think? O Which do you think was seen as most supportive? O Visible – Recipient inefficacy O Visible – Recipient efficacy O Invisible – Recipient efficacy, self depreciating O Invisible – Recipient and Self efficacy O Doing nothing
  • 13. Discussion O Your classmate just entered the break room full of tears. You heard earlier that day that her fiancé had been caught sleeping with someone else. She sits next to you but does not say anything to you. O How do you offer her social support?