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Agenda
O Last time – Intimacy
O Today – Social Support
O Next – Research Talks
  O Greg, Emily W., & Brooklyn
  O Position Paper #1 Due
     O (Reminder, if you are not doing a research
       study, you must complete two of these. Two
       more handouts will be given over the course
       of this semester.)
Social Support
          CNA 210
Interpersonal Communication
Empathy
Empathy
O Emotion or Action?
O Feeling Sorry vs. Empathy
O What are the advantages to feeling empathy?
  O Improved relationships
  O Higher job and school performance
  O Popularity
O What are the disadvantages to feeling
 empathy?
  O Uncomfortable
  O Out-of-sync solutions
Social Support
“He was a jerk, why
“It must be difficult.                             are you flipping out
   I know you two                                   about him? Let me
were really close.”                                  set you up with
                                                         Floyd.”



      Person- Centered                      Position- Centered

                           “I know you are
                         sad, but there are
                         plenty of fish in the
                                 sea.”
Invisible
Support
Types of Support
O Visible ~ Recipient inefficacy
  O “I can tell you need some help. I think you
    should call a department meeting”
O Visible ~ Recipient Efficacy
  O “Obviously you don’t need my help. But, if
    I had to say anything, I would say call a
    department meeting.”
Types of Support
O Invisible ~ Recipient efficacy (Self-
  depreciating)
  O “Do you think you are going to call a
     department meeting? I am not sure what I
     would do?”
O Invisible ~ Recipient and self-efficacy
  O “Clearly you know what to do. If it were me, I
     know I would just call a department meeting.”
What do you think?
O Which do you think causes most distress?
  O Visible – Recipient inefficacy
  O Visible – Recipient efficacy
  O Invisible – Recipient efficacy, self depreciating
  O Invisible – Recipient and Self efficacy
  O Doing nothing
What do you think?
O Which do you think was seen as most
 supportive?
  O Visible – Recipient inefficacy
  O Visible – Recipient efficacy
  O Invisible – Recipient efficacy, self depreciating
  O Invisible – Recipient and Self efficacy
  O Doing nothing
In Pairs
O Your best friend is trying to study for an
  exam in a class you aced last semester.
  He is getting incredibly frustrated and at
  one point, he throws the book across the
  room.
  O How do you offer him support?
In Pairs
O After a hard day work, you come home
 and hear your spouse complaining about
 work. You remember reading about a
 similar problem in one of your textbooks
 from college and you remember what the
 authors suggested.
  O How do you offer your spouse social
    support?
In Pairs
O Your classmate just entered the break
 room full of tears. You heard earlier that
 day that her fiancé had been caught
 sleeping with someone else. She sits
 next to you but does not say anything to
 you.
  O How do you offer her social support?
In Pairs
O You just completed a 20 page history
 paper, printed it, and placed it on the
 table. Your 4-year-old nephew comes in
 from outside covered in mud. He grabs
 your paper and gets mud all over it. In a
 panic you yell at him to put the paper
 down. He looks up at you and begins
 crying.
  O How do you offer him support?
Review
O Is Empathy an emotion or an action?
O What are the advantages as disadvantages to
    feeling empathy?
O   Is Social support an emotion or an action?
O   What are the two ends of the support messages
    continuum?
O   What type of support causes the most distress?
O   What type of support is seen as the most
    supportive?
A.J. Presents…

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social support

  • 1. Agenda O Last time – Intimacy O Today – Social Support O Next – Research Talks O Greg, Emily W., & Brooklyn O Position Paper #1 Due O (Reminder, if you are not doing a research study, you must complete two of these. Two more handouts will be given over the course of this semester.)
  • 2. Social Support CNA 210 Interpersonal Communication
  • 4. Empathy O Emotion or Action? O Feeling Sorry vs. Empathy O What are the advantages to feeling empathy? O Improved relationships O Higher job and school performance O Popularity O What are the disadvantages to feeling empathy? O Uncomfortable O Out-of-sync solutions
  • 6. “He was a jerk, why “It must be difficult. are you flipping out I know you two about him? Let me were really close.” set you up with Floyd.” Person- Centered Position- Centered “I know you are sad, but there are plenty of fish in the sea.”
  • 8. Types of Support O Visible ~ Recipient inefficacy O “I can tell you need some help. I think you should call a department meeting” O Visible ~ Recipient Efficacy O “Obviously you don’t need my help. But, if I had to say anything, I would say call a department meeting.”
  • 9. Types of Support O Invisible ~ Recipient efficacy (Self- depreciating) O “Do you think you are going to call a department meeting? I am not sure what I would do?” O Invisible ~ Recipient and self-efficacy O “Clearly you know what to do. If it were me, I know I would just call a department meeting.”
  • 10. What do you think? O Which do you think causes most distress? O Visible – Recipient inefficacy O Visible – Recipient efficacy O Invisible – Recipient efficacy, self depreciating O Invisible – Recipient and Self efficacy O Doing nothing
  • 11. What do you think? O Which do you think was seen as most supportive? O Visible – Recipient inefficacy O Visible – Recipient efficacy O Invisible – Recipient efficacy, self depreciating O Invisible – Recipient and Self efficacy O Doing nothing
  • 12. In Pairs O Your best friend is trying to study for an exam in a class you aced last semester. He is getting incredibly frustrated and at one point, he throws the book across the room. O How do you offer him support?
  • 13. In Pairs O After a hard day work, you come home and hear your spouse complaining about work. You remember reading about a similar problem in one of your textbooks from college and you remember what the authors suggested. O How do you offer your spouse social support?
  • 14. In Pairs O Your classmate just entered the break room full of tears. You heard earlier that day that her fiancé had been caught sleeping with someone else. She sits next to you but does not say anything to you. O How do you offer her social support?
  • 15. In Pairs O You just completed a 20 page history paper, printed it, and placed it on the table. Your 4-year-old nephew comes in from outside covered in mud. He grabs your paper and gets mud all over it. In a panic you yell at him to put the paper down. He looks up at you and begins crying. O How do you offer him support?
  • 16. Review O Is Empathy an emotion or an action? O What are the advantages as disadvantages to feeling empathy? O Is Social support an emotion or an action? O What are the two ends of the support messages continuum? O What type of support causes the most distress? O What type of support is seen as the most supportive?