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Social styles en
The document discusses social styles and their impact on managerial effectiveness, emphasizing that successful managers adapt their behaviors and leadership styles based on their interactions. It outlines various communication styles, strengths, and weaknesses, as well as approaches for flexing to style preferences and handling stress responses. Additionally, it introduces concepts from Neuro-Linguistic Programming (NLP) related to human modeling processes: deletion, generalization, and distortion.
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Social styles en
- 1. Prepared By : Dr.Mohammed Gamal Supervisor of Cairo
- 3. Social Style •Managers whoconsistently accomplish a lot are notably inconsistent in their manner of attacking problems and approaching situations. They continually change their focus, priorities, behavior patterns and their own leadership styles based on with whom they interact. • — Harvard Business Review, 2008
- 4. Social Style • Arepredictable patterns of actions that others can observe and agree upon for describing one’s behavior • All styles are successful and get results • We all have style range and the ability to situationally flex or adapt
- 6. Social Styles…identifying my behaviors: Ask/Listen Softer ModeratePaced Lean back Less Opinions Slower decisions Less eye contact Tell/Talk Louder Fast Paced Leans Toward More Opinions Faster decisions More eye contactEmotive Feeling/Emotion More Expression Inflected Varied Pace People Controlled Fact Less Expression Monotone Moderate Pace Task Analytical Driver ExpressiveAmiable
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- 8. Communication Style Strengths Analytical AmiableExpressive Driver Controlled Emotive TellAsk Objective Precise Thorough Detailed Rational Controlled Supportive Empathic Loyal Group-Oriented Team focus Sharing Decisive Tough Candid Efficient Results-Oriented Controlled Creative Enthusiastic Humorous Energetic Focus on Vision Promoter هدف دقيق شامل مفصل عقالني مسيطر حاسم قاسي صريح فعال النتائج على يركز مسيطر داعم تعاطفي مخلص للمجموعة محب كفريق التركيز مشارك خالق متحمس فكاهي نشيط الرؤي على التركيزة مروج
- 9. Communication Style Weakness Analytical AmiableExpressive DriverControlled Emotive TellAsk Slow Overcautious Indecisive Inflexible Unfriendly Nit-picky Rigid Complying Pushover Follower Self-sacrificing Passive Hesitating Autocratic Overbearing Insensitive Impatient Pressuring Ruthless Dominating Excitable High strung Emotional Loose cannon Lacks detail Over-committed Not focused بطيء الحذر في مفرط حاسم غير عنيد ودي غير إرضاءه الصعب من صارم استبدادي متعجرف حساس غير الصبر نافذ ضاغط قاس متسلط االمتثال سهال هدفا تابع بالنف التضحيةس سلبي متردد االنفعال سريع موتر عاطفي مدافع التفاصيل يفتقر التزمت في اإلفراط يركز ال
- 11. Flexing to StylePreferences Don’t rush, don’t waste time Answer all questions Give solid, tangible evidence Do not push/hard sell Do not over-promise Be fast-paced, get to the point quickly Start with business, give the bottom line Use facts, not feelings Be clear, concise, and brief Don’t waste time Offer options with brief supporting data Be relaxed, moderately paced Actively listen Get to know them Show personal interest Ask for their input/reaction Be upbeat, fast-paced, fun Let them talk Allow time for socializing Tolerate digressions Give them choices Focus on the big picture
- 12. Styles Under Stress Driver Commands/ Takes Over Analytical Avoids / Withdraws Amiable Acquiesces / Goes Along • Logically discuss the issue • Acknowledge a need for time • Set a deadline • Restate their concerns • Offer options for moving forward • Recommit to results and time frame Controlled Emotive TellAsk • Ask open questions about concerns • Allow them to express disagreement • Acknowledge feelings and points of view • Separate emotions from facts Expressive Attacks / Confronts
- 13. Three Universal HumanModeling Processes *NLP has found that any human modeling activity (e.g., the way we create our model of the world, how we represent our inner experience linguistically, etc.) is based on the same three universal human modeling processes, i.e., Deletion, Generalization and Distortion. One of the three universal human modeling processes is Deletion. No Time → No Effective Call " Don't Assume “ The second of the three universal human modeling processes is Generalization. Your fingers do not resemble each The last of the three universal human modeling processes is Distortion. when someone says "The doctor makes me angry", this sentence may be regarded as semantically ill-formed, because it is to be supposed that nobody can cause directly in another person a specific state of mind. (The statement "I make myself angry, because the doctor doesn't care about me" may be regarded as rather well formed.) *NLP (Neuro-linguistic Programming) was born initially as an alternative school of psychotherapy in California, USA, during the mid-seventies. It was initiated by John Grinder, a linguistic professor, and Richard Bandler, a mathematician, at the University of California at Santa Cruz (UCSC).
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