SlideShare a Scribd company logo
Heather Davis 
Explorediscovercreate.co 
m
OBJECTIVES: 
Explore Marketing strategies that you may be missing 
out on. 
 Explore Conventional & Digital Marketing 
 Why Go Social 
Discover what works and how some people have done it 
 Discover who is your audience 
 How to Go Social 
Create your own strategy for implementation 
 Create An action Plan. 
 What you need to get social 
#explorediscovercreate
“IN THE ATTENTION 
ECONOMY, 
YOUR COMPETITION IS 
EVERYBODY.” 
#explorediscovercreate
TIMES: THEY HAVE ‘A 
CHANGED 
Get your conventional 
marketing working 
with your digital 
marketing
MARKETING THAT STICKS NEED 
TO BE ACTIVE (SPRINKLED WITH 
A LITTLE STATIC). 
Static 
Classic Marketing 
 Newsletters 
 Flyers & Posters 
 Press releases 
 Website* 
 Email* 
 Social Media* 
Active 
Digital Marketing 
 Social Media* 
 Content 
 Mobile 
 Search (Paid & Organic) 
 SEO 
 Video 
#explorediscovercreate
This is what your Marketing Plan Should Look Like.
This is what your Marketing Plan Probably Looks Like.
ITS 2014… TIME TO JOIN THE 
74% 
Users Are: 
 74% of online adults use social 
media 
 89% 18-29 
 49% 65+ 
 No difference in income level 
 No difference in education level 
 71% use Facebook 
 17% use Instagram 
 21% use Pinterest 
 22% use LinkedIn 
http://www.pewinternet.org/fact-sheets/social-networking- 
fact-sheet/ 
#explorediscovercreate
GO FROM FRIED OUT TO 
FIRED UP ABOUT YOUR 
MARKETING EFFORTS 
Flat 
Repetitive 
Interruptive 
Erratic 
Dull 
Frequent 
Interactive 
Relevant 
Entertaining 
Directed 
#explorediscovercreate
#explorediscovercreate
Know Your 
Audience 
Your marketing 
should have a 
voice and be 
directed to the 
right audience. 
 Intention 
 Purpose 
 Direction 
 Goals 
One Size Does Not 
Fit All : who are 
they? 
If you don’t know who you 
want to reach – how do 
you expect them to find 
you? 
#explorediscovercreate
“VOICE” 
What tone of 
voice do you 
want to have? 
Information - 
Educator 
Authoritarian - 
Expert 
Funny – Regular 
Joe 
Other? 
#explorediscovercreate
GET ONLINE AND CONNECT. 
Start Sharing… But remember the Do’s and Don’ts: 
DO: 
Give 
Advise 
Warn 
Amuse 
Inspire 
Amaze 
DON’T: 
Talk too much about 
yourself 
Be too edgy or offensive 
Be obscene or rude 
Ask for likes 
Bore them to death 
“People buy from people they know, like and trust.” – Bob 
Burg 
#explorediscovercreate
DO THESE 4 SOCIAL 
THINGS 
And they all avoid the 
“F” word (Facebook)
#1: PINTEREST 
Pinterest 
Share your photos: arts & 
craft projects, program 
successes, coaching 
techniques, etc. 
 80% of Pinterest Users are 
women 
 90% of Pins are Re-pinned = 
 Large opportunity to create 
original content and become 
the lead in your field! 
 Images work! And it links to 
your website or other social 
media sites. 
 VERY SHAREABLE! = 
Conversation 
#explorediscovercreate
Find what you 
want & Post 
Original Content!
PINTEREST.COM/HEATHERAN 
DTIM3 
PINTEREST.COM/HIDEF7
#2 INSTAGRAM 
Instagram 
A FREE App to Share your 
photos: arts & craft 
projects, program 
successes, coaching 
techniques, etc. 
 Pictures are Personal & People 
like to connect with PEOPLE! 
 Used on smart phones/devices 
– sharing can me instantaneous 
 Use & Create #HASTAGS 
 VERY SHAREABLE! = Starts a 
Conversation 
#explorediscovercreate
GET ON THE #HASHTAG 
T#eRxpAloIreNdiscovercreate#hashtagsareawesome 
Make sure to pick a 
#hashtag no one else is 
using. 
PROMOTE it on your other 
marketing materials and at 
the event. 
#Hashtags allow people to 
join a conversation. 
Create a #Hashtag and use 
them at your event, classes, 
parks, program, etc. 
Then you can search your 
#hashtags and see what 
people are doing/saying 
across multiple social 
platforms, such as: 
Instagram 
Twitter 
Facebook 
Vine 
http://youtu.be/57dzaMao 
uXA 
#explorediscovercreate
TONIGHT SHOW 
#HASTAGS
#CPRS 
#explorediscovercreate
#3: HOOTSUITE 
HootSuite provides a social 
media dashboard that helps 
marketers post, monitor, and 
measure their social media 
tools. It allows you to 
schedule posts to Twitter, 
Facebook, and Google+ 
throughout the day, and even 
manage multiple accounts. 
Additionally, it provides 
analytics that are essential for 
marketers to be able to 
report and figure out how to 
increase their followers, 
traffic, and clicks. Similar to 
other apps, HootSuite can be 
accessed from your 
smartphone so you can 
continue to monitor and 
engage with your followers at 
any time. This app is 
available on all desktops. 
www.hootsuite.com There’s a 
free version to manage 5 
accounts/streams #explorediscovercreate
#4: CANVA.COM 
Amazingly Simple Graphic 
Design 
-FREE to use 
-Free and paid image 
gallery 
-Amazing templates 
-Publish in PDF, JPEG, 
Links, Socail 
-It will make you look 
awesome at everything 
#explorediscovercreate
INFOGRAPHI 
CS
HOW PARKS & REC CAN 
USE THEM
FREE (YES FREE) 
INFOGRAPHIC RESOURCES 
Infogr.am 
Easel.ly 
Piktochart.com 
Visal.ly* 
Embed Code generators: 
Article: http://blog.hubspot.com/how-to- 
create-embed-codes-generator-infographic- 
content-ht 
Generator: 
http://www.siegemedia.com/embed-code- 
generator 
And create them in Powerpoint! Great resources and 
templates on the web. Check out hubspot.com for 
marketing resources. 
http://offers.hubspot.com/how-to-easily-create-five- 
fabulous-infographics-in-powerpoint?__ 
hstc=20629287.8e6ec6f3d6fa26aa310 
64fadefbbe196.1395377157839.1395377157839.13 
95377157839.1&__hssc=20629287.2.13953771578 
40&__hsfp=2624290441 
#explorediscovercreate
SAMPLE INFOGRAPHIC 
LESSON 
Take the info you’d use in a press release or and 
expanded version of what's in your Brochure: 
Basics: 
Who (who is your audience & who is your client?) 
What (description of your program/class) 
When (class starts, when registration begins/ends) 
Where (is the class, where to register) 
Why (why your class/program rocks) 
How (call to action: how do they take your class) 
#explorediscovercreate
Made in about 
10 minutes 
using a free 
template on 
www.piktochart. 
com
EVENTS.. GET THE WORD 
OUT MORE 
EXAMPLE: EVENTBRITE.COM 
www.eventbrite.com 
Free & Super Easy To 
Use!! 
List free events 
List events with costs 
Create Personal Event 
URL to promote it. 
http://sctcfallmeeting 
.eventbrite.com 
They send a barcode 
ticket 
You can download a 
free check in app to 
track participation.
TRY IT: YELP EVENTS 
FREE to add events to 
Yelp. 
Yelp powers Apple 
Maps – so people can 
find you and your 
events when 
searching on their 
iPhones. 
Yelp also powers 
organic search 
results on Google. 
Yelp also likes to 
work with 
communities to help 
promote events… so 
reach out to them!
MEET UP 
“Find Your People” 
Create or Find A 
Meetup Group that is 
your audience 
Create Meet Ups that 
align with your 
programs (cross 
promote your 
programs). 
You’ll have access to 
more people 
(especially new 
people to the area). 
Free and Low Cost 
Options
WHAT’S YOUR 
PLAN? 
Traditional Marketing Efforts: 
Digital Marketing Efforts: 
Efforts to consider during the 
event/program: 
How do you measure success? 
Who’s Your Audience? 
What’s your voice? 
What’s Your Goal or Expected 
Outcome? 
What are your 
opportunities/resources?
Q&A
RESOURCES TO 
www.Prezi.com 
- Online presentation tool 
(you build dynamic 
presentations & share) 
www.Slideshare.net 
-Online presentation tool 
(you upload and share). It’s 
a great FREE resource to find 
presentations too. 
www.Dropbox.com 
- Online storage, accessible 
from any device 
www.join.me 
-Free online web conference 
www.YouTube.com 
- duh. Start a Channel & 
post videos 
Vine (app) 
-Instagram for 5 second 
videos. 
www.Wordpress.com 
-Open source & FREE blog & 
website building tool 
Infographics: 
www.infogr.am 
www.easel.ly 
www.piktochart.com
MORE RESOURCES TO 
Instagram (app) 
-Phone Picture App 
-create event/program 
hashtag 
Ex: #explorediscovercreate 
QR Code Builder 
www.visualead.com 
Social Management 
www.hootsuite.com 
www.eventbrite.com 
-Free online event pages 
www.yelp.com/events 
-List Your event for FREE on 
Yelp 
www.google.com/+/busines 
s 
-List Your Parks & Facilities 
for Free & link to Google 
Maps. Oh, and the hangouts 
are cool too. 
Google AdWords 
www.Google.com/giving 
www.Adwords.google.com
CONNECT 
Heather Davis 
Social Media & Content 
Strategist 
909-896-5200 
heather@fifestarmedia.com 
heather@socalteencoalition 
.org 
Coming soon! 
#GovSocialSolutions 
@hidef7 
@heatherantim 
@fifestarmedia 
@teencoalition 
/heatherkdavis 
/hattrickinspirations 
/fifestarmedia 
/socalteencoalition 
/hidef7 
/heatherandtim3

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Social marketing in the digital age 2.0 - CPRS

  • 2. OBJECTIVES: Explore Marketing strategies that you may be missing out on.  Explore Conventional & Digital Marketing  Why Go Social Discover what works and how some people have done it  Discover who is your audience  How to Go Social Create your own strategy for implementation  Create An action Plan.  What you need to get social #explorediscovercreate
  • 3. “IN THE ATTENTION ECONOMY, YOUR COMPETITION IS EVERYBODY.” #explorediscovercreate
  • 4. TIMES: THEY HAVE ‘A CHANGED Get your conventional marketing working with your digital marketing
  • 5. MARKETING THAT STICKS NEED TO BE ACTIVE (SPRINKLED WITH A LITTLE STATIC). Static Classic Marketing  Newsletters  Flyers & Posters  Press releases  Website*  Email*  Social Media* Active Digital Marketing  Social Media*  Content  Mobile  Search (Paid & Organic)  SEO  Video #explorediscovercreate
  • 6. This is what your Marketing Plan Should Look Like.
  • 7. This is what your Marketing Plan Probably Looks Like.
  • 8. ITS 2014… TIME TO JOIN THE 74% Users Are:  74% of online adults use social media  89% 18-29  49% 65+  No difference in income level  No difference in education level  71% use Facebook  17% use Instagram  21% use Pinterest  22% use LinkedIn http://www.pewinternet.org/fact-sheets/social-networking- fact-sheet/ #explorediscovercreate
  • 9.
  • 10. GO FROM FRIED OUT TO FIRED UP ABOUT YOUR MARKETING EFFORTS Flat Repetitive Interruptive Erratic Dull Frequent Interactive Relevant Entertaining Directed #explorediscovercreate
  • 12. Know Your Audience Your marketing should have a voice and be directed to the right audience.  Intention  Purpose  Direction  Goals One Size Does Not Fit All : who are they? If you don’t know who you want to reach – how do you expect them to find you? #explorediscovercreate
  • 13. “VOICE” What tone of voice do you want to have? Information - Educator Authoritarian - Expert Funny – Regular Joe Other? #explorediscovercreate
  • 14. GET ONLINE AND CONNECT. Start Sharing… But remember the Do’s and Don’ts: DO: Give Advise Warn Amuse Inspire Amaze DON’T: Talk too much about yourself Be too edgy or offensive Be obscene or rude Ask for likes Bore them to death “People buy from people they know, like and trust.” – Bob Burg #explorediscovercreate
  • 15. DO THESE 4 SOCIAL THINGS And they all avoid the “F” word (Facebook)
  • 16. #1: PINTEREST Pinterest Share your photos: arts & craft projects, program successes, coaching techniques, etc.  80% of Pinterest Users are women  90% of Pins are Re-pinned =  Large opportunity to create original content and become the lead in your field!  Images work! And it links to your website or other social media sites.  VERY SHAREABLE! = Conversation #explorediscovercreate
  • 17. Find what you want & Post Original Content!
  • 19. #2 INSTAGRAM Instagram A FREE App to Share your photos: arts & craft projects, program successes, coaching techniques, etc.  Pictures are Personal & People like to connect with PEOPLE!  Used on smart phones/devices – sharing can me instantaneous  Use & Create #HASTAGS  VERY SHAREABLE! = Starts a Conversation #explorediscovercreate
  • 20. GET ON THE #HASHTAG T#eRxpAloIreNdiscovercreate#hashtagsareawesome Make sure to pick a #hashtag no one else is using. PROMOTE it on your other marketing materials and at the event. #Hashtags allow people to join a conversation. Create a #Hashtag and use them at your event, classes, parks, program, etc. Then you can search your #hashtags and see what people are doing/saying across multiple social platforms, such as: Instagram Twitter Facebook Vine http://youtu.be/57dzaMao uXA #explorediscovercreate
  • 23. #3: HOOTSUITE HootSuite provides a social media dashboard that helps marketers post, monitor, and measure their social media tools. It allows you to schedule posts to Twitter, Facebook, and Google+ throughout the day, and even manage multiple accounts. Additionally, it provides analytics that are essential for marketers to be able to report and figure out how to increase their followers, traffic, and clicks. Similar to other apps, HootSuite can be accessed from your smartphone so you can continue to monitor and engage with your followers at any time. This app is available on all desktops. www.hootsuite.com There’s a free version to manage 5 accounts/streams #explorediscovercreate
  • 24. #4: CANVA.COM Amazingly Simple Graphic Design -FREE to use -Free and paid image gallery -Amazing templates -Publish in PDF, JPEG, Links, Socail -It will make you look awesome at everything #explorediscovercreate
  • 25.
  • 27. HOW PARKS & REC CAN USE THEM
  • 28. FREE (YES FREE) INFOGRAPHIC RESOURCES Infogr.am Easel.ly Piktochart.com Visal.ly* Embed Code generators: Article: http://blog.hubspot.com/how-to- create-embed-codes-generator-infographic- content-ht Generator: http://www.siegemedia.com/embed-code- generator And create them in Powerpoint! Great resources and templates on the web. Check out hubspot.com for marketing resources. http://offers.hubspot.com/how-to-easily-create-five- fabulous-infographics-in-powerpoint?__ hstc=20629287.8e6ec6f3d6fa26aa310 64fadefbbe196.1395377157839.1395377157839.13 95377157839.1&__hssc=20629287.2.13953771578 40&__hsfp=2624290441 #explorediscovercreate
  • 29. SAMPLE INFOGRAPHIC LESSON Take the info you’d use in a press release or and expanded version of what's in your Brochure: Basics: Who (who is your audience & who is your client?) What (description of your program/class) When (class starts, when registration begins/ends) Where (is the class, where to register) Why (why your class/program rocks) How (call to action: how do they take your class) #explorediscovercreate
  • 30. Made in about 10 minutes using a free template on www.piktochart. com
  • 31. EVENTS.. GET THE WORD OUT MORE EXAMPLE: EVENTBRITE.COM www.eventbrite.com Free & Super Easy To Use!! List free events List events with costs Create Personal Event URL to promote it. http://sctcfallmeeting .eventbrite.com They send a barcode ticket You can download a free check in app to track participation.
  • 32. TRY IT: YELP EVENTS FREE to add events to Yelp. Yelp powers Apple Maps – so people can find you and your events when searching on their iPhones. Yelp also powers organic search results on Google. Yelp also likes to work with communities to help promote events… so reach out to them!
  • 33. MEET UP “Find Your People” Create or Find A Meetup Group that is your audience Create Meet Ups that align with your programs (cross promote your programs). You’ll have access to more people (especially new people to the area). Free and Low Cost Options
  • 34. WHAT’S YOUR PLAN? Traditional Marketing Efforts: Digital Marketing Efforts: Efforts to consider during the event/program: How do you measure success? Who’s Your Audience? What’s your voice? What’s Your Goal or Expected Outcome? What are your opportunities/resources?
  • 35. Q&A
  • 36. RESOURCES TO www.Prezi.com - Online presentation tool (you build dynamic presentations & share) www.Slideshare.net -Online presentation tool (you upload and share). It’s a great FREE resource to find presentations too. www.Dropbox.com - Online storage, accessible from any device www.join.me -Free online web conference www.YouTube.com - duh. Start a Channel & post videos Vine (app) -Instagram for 5 second videos. www.Wordpress.com -Open source & FREE blog & website building tool Infographics: www.infogr.am www.easel.ly www.piktochart.com
  • 37. MORE RESOURCES TO Instagram (app) -Phone Picture App -create event/program hashtag Ex: #explorediscovercreate QR Code Builder www.visualead.com Social Management www.hootsuite.com www.eventbrite.com -Free online event pages www.yelp.com/events -List Your event for FREE on Yelp www.google.com/+/busines s -List Your Parks & Facilities for Free & link to Google Maps. Oh, and the hangouts are cool too. Google AdWords www.Google.com/giving www.Adwords.google.com
  • 38. CONNECT Heather Davis Social Media & Content Strategist 909-896-5200 heather@fifestarmedia.com heather@socalteencoalition .org Coming soon! #GovSocialSolutions @hidef7 @heatherantim @fifestarmedia @teencoalition /heatherkdavis /hattrickinspirations /fifestarmedia /socalteencoalition /hidef7 /heatherandtim3