Peter Barros
Digital Content Strategist
IBM
September 17, 2015
#ContentMarketing That Soars:
20 Social Media Content Ideas to
Skyrocket Reach and Engagement
Opportunity is great to optimize and trail blaze social
media with branded content
Source: Michael A. Stelzner, 2014 Social Media Marketing Industry Report, May 2014.
97%of businesses use
social media for
marketing
purposes
report social media
is important for
company success
find it difficult to
optimize social
content
55%92%
Know your audience and what social networks they use
Use of social media is as varied as we are, so it’s important to understand where and how your audience uses
social.
Most social media activity takes place on Facebook, LinkedIn, and Twitter. But there are lots of channels. Ask your
customers what social media platforms they use, and how they use them.
Are they primarily using a smartphone for social media? If yes, you need to be sure your content is mobile-friendly.
Number 1
Source: April Heavens-Woodcock, Slideshare: A Morning of Social Media, 23 October 2014.
The best Interactive content,
like online quizzes, are
popular social assets that
allow users to learn about
themselves – and make them
likely to not only engage but
also share and comment
about their results.
Use to drive traffic by whetting
appetite for longer form
content.
Allow users to interact with your content
Number 2
LONG-FORM
CONTENT
EMBEDED WIDGET
WEB PAGE
SOCIAL DRIVE-TO
LONG-FORM
CONTENT
82% completion rate
23% share rate
EXAMPLE: PERSONALITY QUIZ
How to create an interactive quiz today
Number 2
1. Write your quiz. Determine what expertise your
audience wants to learn from you. Write 5-8 questions to test
their knowledge or uncover what kind of personality they are
Determine your kitchen cabinetry style
What’s the best way to brew coffee?
Are you a home renovation genius?
What Nintendo character are you?
3. Publish and share. Embed on web pages or blogs with
minimal amount of code. Share to social media platforms
and ad servers.
2. Build your quiz. Choose a quiz provider like Plyfe or
Qzzr. Select a quiz type and upload questions and images.
4. Track effectiveness and improve via dashboards.
Planning always-on content
for social media posts can
be overwhelming, but
keeping a content calendar
can keep you organized and
make sure you have a
consistent cadence of social
assets.
Build editorial themes that
you want to drive home.
Find the intersection
between what your
audience wants and what
your brand wants to be
known for.
Ensure you’re considering
all content types and length
for a robust mix of content --
and making sure you’re
adequately covering the
social networks where you
belong.
Plan ahead with a social media content calendar
Number 3
PLANNED 70%
Mapped out on editorial
calendar, this content is
aligned to objectives and
relevant events that
support brand storytelling
and engagement
RAPID RESPONSE 10%
News, events or social activity that requires immediate
response
TRENDING 20%
Content about current or upcoming trends
where your band can have a credible POV
Themes Content types
Build your career skills
Lessons from startups
Go behind the scenes
BLOG POST SOCIAL TILES
SLIDESHARE
VIDEO
PODCAST
WEBINAR
SOCIAL TILES
SOCIAL TILES
BLOG POST
Map out your content types by theme for a given week or given month to
ensure your audience gets a good mix of content across all your
editorial themes.
FACEBOOK
 Best day to post is on Saturdays
 Next best is to post during lunchtime.
LINKEDIN
 Tuesdays, Wednesdays and Thursdays have highest
reach and engagement
– Peak times are 7-8am and 5-6pm in US time zones
TWITTER
 Nearly 50% of Twitter users are in US Eastern time zone
 Most retweets occur after 5pm
 Most click-throughs occur around noontime and 6pm.
INSTAGRAM
 For greatest reach, post Mondays and during off-work
hours
For greatest reach and engagement,
there are certain days of the week and
times of the day, by venue, that will get
you the most reach and engagement.
Use a scheduler like Hootsuite,
BufferApp etc. to post in advance.
Post at optimal times
Number 4
Lots of great posting
recommendations available from
HubSpot and kissmetrics
SCHEDULE YOUR CONTENT IN
ADVANCE WITH TESE TOOLS
A virtual world can be
extended from a physical
event.
DJ James Murphy created
music from real-time US
Open match data for IBM
Music was streamed live to
accompany TV broadcast,
and made available on
SoundCloud.
A myriad of assets for many
social venues were created
based on the musical
segments.
Create a virtual world from a physical one
Number 5
FACEBOOKTWITTER
YOUTUBE
Music videos and making-of video
SOUNDCLOUD
Can embed elsewhere
TUMBLR
FACEBOOK
Make physical
events available
virtually not only
for the members
of your audience
who couldn’t
attend in person –
but also for the
physical
attendees who
are socially savvy
and want to share
their experiences
on social
networks.
Also, you’re digital
content can live
on well past the
event and be
optimized for
search engines.
An easy way to create a virtual world from an event
Number 5
1. Use Storify to create a story around an
event, including photos, video and quotes.
2. Drag and drop content into your story.
• Buzz and preparations beforehand
• Actual event including interviews and candid shots and videos
• Live stream the event
• Include live blogging
• Reactions by attendees
3. Publish on storify.com and/or embed on
wordpress or your website
STORIFY EXAMPLE
Add posts from
Twitter, Facebook,
Instagram, Google
search, your own
photos, etc.
Visual quote social
tiles can be easiest,
highest engaging
pieces of content to
create.
Template can be
created in advance
and used at events to
produce social tiles to
appear like breaking
news
Including faces on
Facebook and Twitter
posts can increase
engagement 30-50%
TWITTER
LINKEDIN
FACEBOOK
Share visual quotes
Number 6
A CTA is a call-to-action – a
singular, clear instruction that tells
your audience what they should do
next.
If you’re running an ad, a CTA is
critical to increasing response and
ROI.
If just posting regular content, you
can increase engagement by
encouraging followers to comment
or share.
Include a clear Call-to-Action
Number 7
We know that engaging with
social media influencers can
increase awareness of your
brand, create brand advocates,
increase online reputation, as
well as increase page rank.
But influencers may also be
flattered and eager to create
short-form content for you, and
therefore be very willing to share
and promote with followers.
Make it easy for them. Provide
them with the materials to create
what you’re looking for.
Influencers hand drawings used
in social tiles and slideshare.
Ask your influencers to create content
Number 8
Social media allows for
rapid testing of concepts,
tone, and types of content
– in order to identify best
performing assets before
you pay to promote them.
First step is to identify
your key metrics. Are you
trying to build reach,
engagement, or click-
throughs? Which social
channels are most
important to optimize your
pay promotion budget?
Be nimble! Don’t be afraid
to fail in order to learn
lessons each time.
TWITTER
More creative tile
created 300%
more engagement
than more
traditional,
advertising-like tile
vs.
Test, and test again
Number 9
WINNER
A Scientific Guide to Hashtags: How
Many, Which Ones, and Where to Use:
http://buff.ly/1eohLhp
The Research Behind Hashtags: How to
Find What Really Works:
http://buff.ly/1eohUBx
TWITTER
Tweet copy that
described an actual
item the user would get
with specifics about
what they would learn
garnered 66% more
click-thrus
Source: BufferApp
FACEBOOK
Self-explanatory
image brought in
700% more clicks
than abstract
image
Source: BufferApp
vs.
vs.
WINNER
WINNER
Want to prove a point? Well-
crafted data visualization
can be the most effective
tool to tell a story in the
seconds of attention you’ll
garner on social media.
Create a datagram for social
media within minutes using
visage.co’s online tool
Grab attention with a compelling statistic
Number 10
One of the best ways to pull
customers in with engaging
content is combining the power of
storytelling with social media. We
as human beings share a
common way to understand the
world – through story-telling. And
story-telling is inherently social.
Social media also makes it easy
for brands to engage and harvest
their audience for content. The
collective story can be comprised
of user-generated content
curated to amplify and humanize
your brand in an authentic way –
and making your audience feel
special and become advocates
along the way.
Tell a collective story by your audience
Number 11
EXAMPLE: #LifeinCbus
Campaign by to lure Millenials to consider relocating to Columbus, OH.
Submitted and other
curated content
LIFEINCBUS.COM
#LIFEINCBUS
Social media is inherently
conversational. So strike
a conversational tone in
your copy.
Make sure your voice is
authentic to your brand.
Especially important in
social media where you
have little time to exert
your brand.
Marketers many times do
not naturally speak like
target audience (e.g.
highly technical,
scientific, tweens, etc.).
Non-marketers within
your company may be a
good sounding board for
proposed copy.
Writing (and re-writing) copy for social media
Number 12
TWITTER
• Keep your character count under 90
(even though 140 are allowed!)
• Use popular related hashtags to
piggyback on popular streams
FACEBOOK
• Tone should be super-conversational
• Ask a question to encourage comments
• Include an eye-catching image
(especially faces)
LINKEDIN.
• Highlight a specific tip in your post
• Ask a question to encourage comments
• Tailor update to groups where you share
Source:
Re-imagine existing content
Re-purposing an existing white
paper into a more visual, sharable
asset on Slideshare added a new
life to existing content
Magazine spread format with
ample room for data visualization
provides greater readability /
consumability
Number 13
SLIDESHARETRADITIONAL
WHITE PAPER
Measure your content’s effectiveness
What’s the best
way to allocate
your finite content
creation budget
and resources?
Look at your
content’s
performance. To
successfully
analyze social
media content,
you’ll need to
determine what
Key Performance
Indicators (KPIs)
make sense for
you.
Number 14
KPIs TO CONSIDER
REACH
Understand the potential and actual reach of your content.
Followers and fans of your social property are important. But more
important are those who actually see your content.
ENGAGEMENT
Likes and favorites are important measures of how good your
content is. But even better are people who really endorse your
content by sharing, forwarding, retweeting it.
CLICK-THRUS
Which content causes you audience to click-through more often? Is
it certain themes, or certain types of content? Learn and optimize.
CONVERSION
Look beyond social media to your own website, online shop, or
landing page. Track the behavior of your social media visitors as
they progress on to your own properties.
SOCIAL MEDIA ANALYTICS
GREAT TOOLS FOR
MEASURING
CONTENT
ABC: Always be constructive
Content marketing is
about providing
utility to your
audience – in
contrast to disruptive
advertising, which
audiences are
ignoring more and
more.
Try to provide your
audience with value
in most everything
that you do. Posts
your audience finds
useful are usually
the most shared and
retweeted –
transforming your
followers into
advocates.
Number 15
HOW GOOGLE WORKS
BED BUG IDENTIFICATION CARD
Take chances as an early adopter
MEERKAT
Live-stream video app
Schedule and promote
real-time interviews with
influencers
Consider niche but fast-growing
channels like Meerkat, Periscope,
Snapchat, and Beme – depending
on your brand identity and
audience.
Become a trailblazer on these
venues by creating a unique
campaign that only your brand
has the permission for.
PERISCOPE
Live stream video
Amplify your PR
efforts with real-
time behind the
scenes shots of
events
SNAPCHAT
Pics and videos disappear quickly
Reach B2C, especially young
female audience, and make them
feel special with exclusive
announcements
BEME
4-second, uneditable videos
Amuse skeptical millenials
with short videos that can
underscore a brand’s
authenticity
WECHAT
Mobile text and voice messaging
Multi-national brands can reach
global B2C audience, especially
China, with large and still fast-
growing messaging app.
Number 19 Number 20Number 18
Number 17Number 16
Thank you!
Get the IBM White Paper The Content Marketing
Challenge
Learn how to maximize content marketing through a combination of technology and
process
Read this white paper for a deeper look into the challenges and inefficiencies of
today’s marketing production cycle, and to explore the different ways marketers can
take control of the entire content marketing process to:
 Increase customer engagement
 Optimize content spend performance
 Drive brand consistency
Peter Barros
Digital Content Strategist
IBM
@ThePeterBarros
https://www.linkedin.com/in/barrospeteribm.biz/contentmarketing

20 social media content ideas

  • 1.
    Peter Barros Digital ContentStrategist IBM September 17, 2015 #ContentMarketing That Soars: 20 Social Media Content Ideas to Skyrocket Reach and Engagement
  • 2.
    Opportunity is greatto optimize and trail blaze social media with branded content Source: Michael A. Stelzner, 2014 Social Media Marketing Industry Report, May 2014. 97%of businesses use social media for marketing purposes report social media is important for company success find it difficult to optimize social content 55%92%
  • 3.
    Know your audienceand what social networks they use Use of social media is as varied as we are, so it’s important to understand where and how your audience uses social. Most social media activity takes place on Facebook, LinkedIn, and Twitter. But there are lots of channels. Ask your customers what social media platforms they use, and how they use them. Are they primarily using a smartphone for social media? If yes, you need to be sure your content is mobile-friendly. Number 1 Source: April Heavens-Woodcock, Slideshare: A Morning of Social Media, 23 October 2014.
  • 4.
    The best Interactivecontent, like online quizzes, are popular social assets that allow users to learn about themselves – and make them likely to not only engage but also share and comment about their results. Use to drive traffic by whetting appetite for longer form content. Allow users to interact with your content Number 2 LONG-FORM CONTENT EMBEDED WIDGET WEB PAGE SOCIAL DRIVE-TO LONG-FORM CONTENT 82% completion rate 23% share rate EXAMPLE: PERSONALITY QUIZ
  • 5.
    How to createan interactive quiz today Number 2 1. Write your quiz. Determine what expertise your audience wants to learn from you. Write 5-8 questions to test their knowledge or uncover what kind of personality they are Determine your kitchen cabinetry style What’s the best way to brew coffee? Are you a home renovation genius? What Nintendo character are you? 3. Publish and share. Embed on web pages or blogs with minimal amount of code. Share to social media platforms and ad servers. 2. Build your quiz. Choose a quiz provider like Plyfe or Qzzr. Select a quiz type and upload questions and images. 4. Track effectiveness and improve via dashboards.
  • 6.
    Planning always-on content forsocial media posts can be overwhelming, but keeping a content calendar can keep you organized and make sure you have a consistent cadence of social assets. Build editorial themes that you want to drive home. Find the intersection between what your audience wants and what your brand wants to be known for. Ensure you’re considering all content types and length for a robust mix of content -- and making sure you’re adequately covering the social networks where you belong. Plan ahead with a social media content calendar Number 3 PLANNED 70% Mapped out on editorial calendar, this content is aligned to objectives and relevant events that support brand storytelling and engagement RAPID RESPONSE 10% News, events or social activity that requires immediate response TRENDING 20% Content about current or upcoming trends where your band can have a credible POV Themes Content types Build your career skills Lessons from startups Go behind the scenes BLOG POST SOCIAL TILES SLIDESHARE VIDEO PODCAST WEBINAR SOCIAL TILES SOCIAL TILES BLOG POST Map out your content types by theme for a given week or given month to ensure your audience gets a good mix of content across all your editorial themes.
  • 7.
    FACEBOOK  Best dayto post is on Saturdays  Next best is to post during lunchtime. LINKEDIN  Tuesdays, Wednesdays and Thursdays have highest reach and engagement – Peak times are 7-8am and 5-6pm in US time zones TWITTER  Nearly 50% of Twitter users are in US Eastern time zone  Most retweets occur after 5pm  Most click-throughs occur around noontime and 6pm. INSTAGRAM  For greatest reach, post Mondays and during off-work hours For greatest reach and engagement, there are certain days of the week and times of the day, by venue, that will get you the most reach and engagement. Use a scheduler like Hootsuite, BufferApp etc. to post in advance. Post at optimal times Number 4 Lots of great posting recommendations available from HubSpot and kissmetrics SCHEDULE YOUR CONTENT IN ADVANCE WITH TESE TOOLS
  • 8.
    A virtual worldcan be extended from a physical event. DJ James Murphy created music from real-time US Open match data for IBM Music was streamed live to accompany TV broadcast, and made available on SoundCloud. A myriad of assets for many social venues were created based on the musical segments. Create a virtual world from a physical one Number 5 FACEBOOKTWITTER YOUTUBE Music videos and making-of video SOUNDCLOUD Can embed elsewhere TUMBLR FACEBOOK
  • 9.
    Make physical events available virtuallynot only for the members of your audience who couldn’t attend in person – but also for the physical attendees who are socially savvy and want to share their experiences on social networks. Also, you’re digital content can live on well past the event and be optimized for search engines. An easy way to create a virtual world from an event Number 5 1. Use Storify to create a story around an event, including photos, video and quotes. 2. Drag and drop content into your story. • Buzz and preparations beforehand • Actual event including interviews and candid shots and videos • Live stream the event • Include live blogging • Reactions by attendees 3. Publish on storify.com and/or embed on wordpress or your website STORIFY EXAMPLE Add posts from Twitter, Facebook, Instagram, Google search, your own photos, etc.
  • 10.
    Visual quote social tilescan be easiest, highest engaging pieces of content to create. Template can be created in advance and used at events to produce social tiles to appear like breaking news Including faces on Facebook and Twitter posts can increase engagement 30-50% TWITTER LINKEDIN FACEBOOK Share visual quotes Number 6
  • 11.
    A CTA isa call-to-action – a singular, clear instruction that tells your audience what they should do next. If you’re running an ad, a CTA is critical to increasing response and ROI. If just posting regular content, you can increase engagement by encouraging followers to comment or share. Include a clear Call-to-Action Number 7
  • 12.
    We know thatengaging with social media influencers can increase awareness of your brand, create brand advocates, increase online reputation, as well as increase page rank. But influencers may also be flattered and eager to create short-form content for you, and therefore be very willing to share and promote with followers. Make it easy for them. Provide them with the materials to create what you’re looking for. Influencers hand drawings used in social tiles and slideshare. Ask your influencers to create content Number 8
  • 13.
    Social media allowsfor rapid testing of concepts, tone, and types of content – in order to identify best performing assets before you pay to promote them. First step is to identify your key metrics. Are you trying to build reach, engagement, or click- throughs? Which social channels are most important to optimize your pay promotion budget? Be nimble! Don’t be afraid to fail in order to learn lessons each time. TWITTER More creative tile created 300% more engagement than more traditional, advertising-like tile vs. Test, and test again Number 9 WINNER A Scientific Guide to Hashtags: How Many, Which Ones, and Where to Use: http://buff.ly/1eohLhp The Research Behind Hashtags: How to Find What Really Works: http://buff.ly/1eohUBx TWITTER Tweet copy that described an actual item the user would get with specifics about what they would learn garnered 66% more click-thrus Source: BufferApp FACEBOOK Self-explanatory image brought in 700% more clicks than abstract image Source: BufferApp vs. vs. WINNER WINNER
  • 14.
    Want to provea point? Well- crafted data visualization can be the most effective tool to tell a story in the seconds of attention you’ll garner on social media. Create a datagram for social media within minutes using visage.co’s online tool Grab attention with a compelling statistic Number 10
  • 15.
    One of thebest ways to pull customers in with engaging content is combining the power of storytelling with social media. We as human beings share a common way to understand the world – through story-telling. And story-telling is inherently social. Social media also makes it easy for brands to engage and harvest their audience for content. The collective story can be comprised of user-generated content curated to amplify and humanize your brand in an authentic way – and making your audience feel special and become advocates along the way. Tell a collective story by your audience Number 11 EXAMPLE: #LifeinCbus Campaign by to lure Millenials to consider relocating to Columbus, OH. Submitted and other curated content LIFEINCBUS.COM #LIFEINCBUS
  • 16.
    Social media isinherently conversational. So strike a conversational tone in your copy. Make sure your voice is authentic to your brand. Especially important in social media where you have little time to exert your brand. Marketers many times do not naturally speak like target audience (e.g. highly technical, scientific, tweens, etc.). Non-marketers within your company may be a good sounding board for proposed copy. Writing (and re-writing) copy for social media Number 12 TWITTER • Keep your character count under 90 (even though 140 are allowed!) • Use popular related hashtags to piggyback on popular streams FACEBOOK • Tone should be super-conversational • Ask a question to encourage comments • Include an eye-catching image (especially faces) LINKEDIN. • Highlight a specific tip in your post • Ask a question to encourage comments • Tailor update to groups where you share Source:
  • 17.
    Re-imagine existing content Re-purposingan existing white paper into a more visual, sharable asset on Slideshare added a new life to existing content Magazine spread format with ample room for data visualization provides greater readability / consumability Number 13 SLIDESHARETRADITIONAL WHITE PAPER
  • 18.
    Measure your content’seffectiveness What’s the best way to allocate your finite content creation budget and resources? Look at your content’s performance. To successfully analyze social media content, you’ll need to determine what Key Performance Indicators (KPIs) make sense for you. Number 14 KPIs TO CONSIDER REACH Understand the potential and actual reach of your content. Followers and fans of your social property are important. But more important are those who actually see your content. ENGAGEMENT Likes and favorites are important measures of how good your content is. But even better are people who really endorse your content by sharing, forwarding, retweeting it. CLICK-THRUS Which content causes you audience to click-through more often? Is it certain themes, or certain types of content? Learn and optimize. CONVERSION Look beyond social media to your own website, online shop, or landing page. Track the behavior of your social media visitors as they progress on to your own properties. SOCIAL MEDIA ANALYTICS GREAT TOOLS FOR MEASURING CONTENT
  • 19.
    ABC: Always beconstructive Content marketing is about providing utility to your audience – in contrast to disruptive advertising, which audiences are ignoring more and more. Try to provide your audience with value in most everything that you do. Posts your audience finds useful are usually the most shared and retweeted – transforming your followers into advocates. Number 15 HOW GOOGLE WORKS BED BUG IDENTIFICATION CARD
  • 20.
    Take chances asan early adopter MEERKAT Live-stream video app Schedule and promote real-time interviews with influencers Consider niche but fast-growing channels like Meerkat, Periscope, Snapchat, and Beme – depending on your brand identity and audience. Become a trailblazer on these venues by creating a unique campaign that only your brand has the permission for. PERISCOPE Live stream video Amplify your PR efforts with real- time behind the scenes shots of events SNAPCHAT Pics and videos disappear quickly Reach B2C, especially young female audience, and make them feel special with exclusive announcements BEME 4-second, uneditable videos Amuse skeptical millenials with short videos that can underscore a brand’s authenticity WECHAT Mobile text and voice messaging Multi-national brands can reach global B2C audience, especially China, with large and still fast- growing messaging app. Number 19 Number 20Number 18 Number 17Number 16
  • 21.
    Thank you! Get theIBM White Paper The Content Marketing Challenge Learn how to maximize content marketing through a combination of technology and process Read this white paper for a deeper look into the challenges and inefficiencies of today’s marketing production cycle, and to explore the different ways marketers can take control of the entire content marketing process to:  Increase customer engagement  Optimize content spend performance  Drive brand consistency Peter Barros Digital Content Strategist IBM @ThePeterBarros https://www.linkedin.com/in/barrospeteribm.biz/contentmarketing

Editor's Notes

  • #15 Highlight an actionable tip from the post. Ask questions to encourage conversation. Tailor the update to groups where you are sharing