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SOCIAL LAB
SOCIAL LAB
8-10 DECEMBER 2015
Hello!

I’m Paviter Singh, Relationship Manager at Hyper Island in
Singapore. I work very closely with all our Labs and will be
happy to answer any questions which you may have via email
or over a coffee.
INTRODUCTION
If there's only ONE place you can go to for a learning
experience on the insights of social, this is it.
- Janet, Digital/Social Media Strategist, Singapore Press
Holdings
THE JOURNEY
DAY 1:

Introductions

Client Brief

Talks + Workshops
DAY 2:

Recap on previous day’s
learnings.

Rapid prototyping
DAY 3:

Presentations to client
and industry panel.

Learning how to apply
what you have learnt
back at work.
A Lab is an intensive 3-day course which focuses on a specific topic, such as Social Media, User Experience, Data or Digital Marketing. In a Lab,
you will get the opportunity to engage in workshops conducted by industry experts, while working in groups on a real client and real brief.

The lab is not a straight line. It’s filled with highs and lows, successes and set-backs. Throughout, we place equal emphasis developing skills
around the “What” (the topic you are learning about) and the “How” (how to actually implement it in your workplace/team).
THE WHAT
during the social lab, you will be:
• Working with reputation measurement and
management

• Understanding Digital Storybuilding

• Integrating social into existing campaigns and
services

• Applying data insights into social campaigns

• Develop better insights into your target audience
• Exploring the social context locally and globally:
platforms, technologies and trends

• Looking at the changes in consumer behaviour

• Exploring participation: joining conversations and
communities 

• Evaluate tools for listening and responding

• Looking at engagement, KPIs, social analytics and
visualisation
THE HOW
The aim of the Lab is to create a safe place to fail. A chance for you to try new things, that may or may not work - at the Lab it’s the doing
that counts - not the result!
One week before the course
starts you’ll be invited to a
social network to meet your
group and your HI team.
Throughout the 3-days you
will have plenty of
discussions with your peers,
this is where a lot of the
learnings happen.
Present your ideas back to
the client, get feedback and
evaluate with your group.
Lectures with international
and local practitioners who
will share their knowledge
and experience.
DETAILS
DATES
8 - 10 December 2015
TIMINGS
9am - 6pm
FEES
S$2,889 w/GST (S$2,700)
SAY HELLO
For more information and to meet us, contact our
Relationship Manager, Paviter Singh.

Email: paviter.singh@hyperisland.com

Phone: +65 9299 1544

Visit us: 991B Alexandra Road #03-08/11 Singapore 119970
“I gained powerful tools to apply in the real world in our
agency. I loved every bit of this course.”

- Garreth Wills, Creative Head of Digital at Bashful
JONATHAN BRIGGS
CO-FOUNDER HYPER ISLAND LinkedIn
Jonathan is a thought leader and educator in the digital,
innovation and technology space who believes
passionately in delighting the customer whether online,
via their mobile or in-store. He is Co-Founder of Hyper
Island and the OTHER media. With over 15 years
commercial experience and 25 in higher education
Member of Unilever’s Digital Advisory Board, Co-founder
of Hyper Island and The Other Media, Previously full
professorship at Kingston University.
POTENTIAL DELIVERY TEAM
JESPER ASTROM LinkedIn
Economics, Statistics & Public Administration,
Göteborgs universitet
International School of Brussels
Member of Medierådet, ECPAT Sweden
I create delightful communication that is shared
between consumers and build consumer journeys
without friction. When successful, this leads to
growth. Data, links, people, content and the
technology that best suits the given purpose are
my raw materials. I do this for my own brands as
well as clients.
OUR METHODOLOGY
The Hyper Island methodology is
founded on a learner-centred,
experience-based approach. 



We create facilitated learning
journeys, where discovering,
uncovering, applying and reflecting
is all part of the process by which
participants learn useful skills and
knowledge they can apply right
away. 

GLOBAL NETWORK OF EXPERTS
We work with world-leading industry experts
to provide the most cutting edge content
COLLABORATION
Collaboration is the modern core competence
in a world of complexity and constant change
LEARN BY DOING
Build, create, experiment! People learn best
through active doing and making
ABOUT HYPER ISLAND
REAL WORLD READY
We build learning around real examples and
tasks to make it immediately relevant and
useful
METHODOLOGY
We have created facilitated
learning journeys that
combine the most effective
learning techniques and
tools to achieve the
greatest impact.

We harness technology to enhance
learning, building an effective blend of
‘in-person’ and ‘online’ learning, using
tools like social communities, content
platforms, video-conferencing and
online collaboration tools.
TRAINING EXPERIENCES
Workshops, work-based
challenges, tasks, events, etc.
CURATED CONTENT
Curated videos, articles, books
and other learning resources
NETWORK
Peer collaboration, knowledge
sharing and reflection
COACHING
Individual and group
coaching and mentoring
MEASURING PROGRESS
Assessment, action planning
and progress-tracking
TOOLBOX
Tools & Metods from Hyper
Island and our network
PARTICIPANT
E-mail me paviter.singh@hyperisland.com
Call me +65 9299 1544
THANK YOU
@pavitersingh paviter.singh hyperisland.com

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Social Lab

  • 2. Hello! I’m Paviter Singh, Relationship Manager at Hyper Island in Singapore. I work very closely with all our Labs and will be happy to answer any questions which you may have via email or over a coffee. INTRODUCTION
  • 3. If there's only ONE place you can go to for a learning experience on the insights of social, this is it. - Janet, Digital/Social Media Strategist, Singapore Press Holdings
  • 4. THE JOURNEY DAY 1: Introductions Client Brief Talks + Workshops DAY 2: Recap on previous day’s learnings. Rapid prototyping DAY 3: Presentations to client and industry panel. Learning how to apply what you have learnt back at work. A Lab is an intensive 3-day course which focuses on a specific topic, such as Social Media, User Experience, Data or Digital Marketing. In a Lab, you will get the opportunity to engage in workshops conducted by industry experts, while working in groups on a real client and real brief. The lab is not a straight line. It’s filled with highs and lows, successes and set-backs. Throughout, we place equal emphasis developing skills around the “What” (the topic you are learning about) and the “How” (how to actually implement it in your workplace/team).
  • 5. THE WHAT during the social lab, you will be: • Working with reputation measurement and management • Understanding Digital Storybuilding • Integrating social into existing campaigns and services • Applying data insights into social campaigns • Develop better insights into your target audience • Exploring the social context locally and globally: platforms, technologies and trends • Looking at the changes in consumer behaviour • Exploring participation: joining conversations and communities • Evaluate tools for listening and responding • Looking at engagement, KPIs, social analytics and visualisation
  • 6. THE HOW The aim of the Lab is to create a safe place to fail. A chance for you to try new things, that may or may not work - at the Lab it’s the doing that counts - not the result! One week before the course starts you’ll be invited to a social network to meet your group and your HI team. Throughout the 3-days you will have plenty of discussions with your peers, this is where a lot of the learnings happen. Present your ideas back to the client, get feedback and evaluate with your group. Lectures with international and local practitioners who will share their knowledge and experience.
  • 7. DETAILS DATES 8 - 10 December 2015 TIMINGS 9am - 6pm FEES S$2,889 w/GST (S$2,700) SAY HELLO For more information and to meet us, contact our Relationship Manager, Paviter Singh. Email: paviter.singh@hyperisland.com Phone: +65 9299 1544 Visit us: 991B Alexandra Road #03-08/11 Singapore 119970
  • 8. “I gained powerful tools to apply in the real world in our agency. I loved every bit of this course.” - Garreth Wills, Creative Head of Digital at Bashful
  • 9. JONATHAN BRIGGS CO-FOUNDER HYPER ISLAND LinkedIn Jonathan is a thought leader and educator in the digital, innovation and technology space who believes passionately in delighting the customer whether online, via their mobile or in-store. He is Co-Founder of Hyper Island and the OTHER media. With over 15 years commercial experience and 25 in higher education Member of Unilever’s Digital Advisory Board, Co-founder of Hyper Island and The Other Media, Previously full professorship at Kingston University. POTENTIAL DELIVERY TEAM JESPER ASTROM LinkedIn Economics, Statistics & Public Administration, Göteborgs universitet International School of Brussels Member of Medierådet, ECPAT Sweden I create delightful communication that is shared between consumers and build consumer journeys without friction. When successful, this leads to growth. Data, links, people, content and the technology that best suits the given purpose are my raw materials. I do this for my own brands as well as clients.
  • 10. OUR METHODOLOGY The Hyper Island methodology is founded on a learner-centred, experience-based approach. 
 We create facilitated learning journeys, where discovering, uncovering, applying and reflecting is all part of the process by which participants learn useful skills and knowledge they can apply right away. GLOBAL NETWORK OF EXPERTS We work with world-leading industry experts to provide the most cutting edge content COLLABORATION Collaboration is the modern core competence in a world of complexity and constant change LEARN BY DOING Build, create, experiment! People learn best through active doing and making ABOUT HYPER ISLAND REAL WORLD READY We build learning around real examples and tasks to make it immediately relevant and useful
  • 11. METHODOLOGY We have created facilitated learning journeys that combine the most effective learning techniques and tools to achieve the greatest impact. We harness technology to enhance learning, building an effective blend of ‘in-person’ and ‘online’ learning, using tools like social communities, content platforms, video-conferencing and online collaboration tools. TRAINING EXPERIENCES Workshops, work-based challenges, tasks, events, etc. CURATED CONTENT Curated videos, articles, books and other learning resources NETWORK Peer collaboration, knowledge sharing and reflection COACHING Individual and group coaching and mentoring MEASURING PROGRESS Assessment, action planning and progress-tracking TOOLBOX Tools & Metods from Hyper Island and our network PARTICIPANT
  • 12. E-mail me paviter.singh@hyperisland.com Call me +65 9299 1544 THANK YOU @pavitersingh paviter.singh hyperisland.com