This document discusses the skills needed for a high-performing civil service. It notes that civil services now face increasingly complex, interdependent problems in pluralistic societies, requiring new tools and skills. Civil servants need professional expertise, strategic skills like foresight and evidence-based problem-solving, and innovation skills to redesign governance tools. Key skills areas for public sector innovation include iteration, data literacy, user-centered design, curiosity, storytelling, and challenging the status quo. The document outlines developing, attracting, and utilizing talent and concludes that civil services need professionals, strategic thinkers, and innovators guided by transformational leadership.
LAKIP adalah satau komponen dalam sistem akuntabilitas kinerja instansi pemerintah. Lakip merupakan laporan yang harus disampaikan, baik mengenai laporan kinerja maupun keuangan
Arsitektur Pembangunan Daerah: Perspektif Sistem Akuntabilitas KinerjaAndy Kurniawan
Kerangka sistem Perencanaan, sistem monitoring dan evaluasi, dalam mejawab kebutuhan Sistem Akuntabilitas Kinerja. Menjelaskan posisioning Indikator Kinerja dan perbedaan antar Level entitas akuntabilitas.
LAKIP adalah satau komponen dalam sistem akuntabilitas kinerja instansi pemerintah. Lakip merupakan laporan yang harus disampaikan, baik mengenai laporan kinerja maupun keuangan
Arsitektur Pembangunan Daerah: Perspektif Sistem Akuntabilitas KinerjaAndy Kurniawan
Kerangka sistem Perencanaan, sistem monitoring dan evaluasi, dalam mejawab kebutuhan Sistem Akuntabilitas Kinerja. Menjelaskan posisioning Indikator Kinerja dan perbedaan antar Level entitas akuntabilitas.
Redesain sistem perencanaan dan penganggaran kementerian dan lembagaDr. Zar Rdj
TUJUAN
1. Implementasi kebijakan money follow program;
2. Memperkuat penerapan anggaran berbasis kinerja;
3. Meningkatkan konvergensi program dan kegiatan antar Kementerian/Lembaga
4. Keselarasan rumusan program dan kegiatan antara dokumen perencanaan dan dokumen penganggaran;
5. Informasi kinerja yang mudah dipahami oleh publik;
6. Mendorong K/L menerapkan value for money dalam proses perencanaan dan penganggaran serta pelaksanaannya;
7. Sinkronisasi Rumusan Program Belanja K/L dengan Belanja Daerah.
8. Menyelaraskan Visi Misi Presiden, Fokus Pembangunan (arahan Presiden), serta 7 Agenda
9. Pembangunan, Tusi K/L dan Daerah;
10. Rumusan nomenklatur Program, Kegiatan, Keluaran (Output) yang mencerminkan “real work” (konkret)
MANFAAT
1. Adanya hubungan yang jelas antara program, kegiatan, output dan outcome.
2. Meningkatkan Sinergi antar Unit Kerja Eselon I atau antar K/L dalam mencapai sasaran pembangunan.
3. Meningkatkan efisiensi belanja
4. Integrasi Sistem IT perencanaan dan penganggaran.
5. Efisieni organisasi
Perencanaan dan penganggaran yang lebih efisien, efektif dan bermanfaat bagi ...Dr. Zar Rdj
TUJUAN
1. Mengurangi tumpang tindih kegiatan (efektivitas dan efisiensi)
2. Meningkatkan konvergensi kegiatan pembangunan antar K/L (Lintas K/L)
3. Mengurangi cost of bureaucracy karena satu program bisa digunakan oleh beberapa UKE I
Colombia's Colnodo has a strong network of partnerships that allow the organization to diversificate, increase its impact and leverage different technologies. Colnodo's leadership provides a detail explanation of the model, along with recommendations for implementation.
Redesain sistem perencanaan dan penganggaran kementerian dan lembagaDr. Zar Rdj
TUJUAN
1. Implementasi kebijakan money follow program;
2. Memperkuat penerapan anggaran berbasis kinerja;
3. Meningkatkan konvergensi program dan kegiatan antar Kementerian/Lembaga
4. Keselarasan rumusan program dan kegiatan antara dokumen perencanaan dan dokumen penganggaran;
5. Informasi kinerja yang mudah dipahami oleh publik;
6. Mendorong K/L menerapkan value for money dalam proses perencanaan dan penganggaran serta pelaksanaannya;
7. Sinkronisasi Rumusan Program Belanja K/L dengan Belanja Daerah.
8. Menyelaraskan Visi Misi Presiden, Fokus Pembangunan (arahan Presiden), serta 7 Agenda
9. Pembangunan, Tusi K/L dan Daerah;
10. Rumusan nomenklatur Program, Kegiatan, Keluaran (Output) yang mencerminkan “real work” (konkret)
MANFAAT
1. Adanya hubungan yang jelas antara program, kegiatan, output dan outcome.
2. Meningkatkan Sinergi antar Unit Kerja Eselon I atau antar K/L dalam mencapai sasaran pembangunan.
3. Meningkatkan efisiensi belanja
4. Integrasi Sistem IT perencanaan dan penganggaran.
5. Efisieni organisasi
Perencanaan dan penganggaran yang lebih efisien, efektif dan bermanfaat bagi ...Dr. Zar Rdj
TUJUAN
1. Mengurangi tumpang tindih kegiatan (efektivitas dan efisiensi)
2. Meningkatkan konvergensi kegiatan pembangunan antar K/L (Lintas K/L)
3. Mengurangi cost of bureaucracy karena satu program bisa digunakan oleh beberapa UKE I
Colombia's Colnodo has a strong network of partnerships that allow the organization to diversificate, increase its impact and leverage different technologies. Colnodo's leadership provides a detail explanation of the model, along with recommendations for implementation.
Skills for a High Performing Civil Service - OECDOECD Governance
To assess changes in the skills needed in today’s civil services, the OECD has developed a
framework which identifies four areas, each representing specific tasks and skills required in the
relationship between the civil service and the society it serves. For more information see oe.cd/HRM-Skills
Digitalisation of finance activities: Challenges and opportunities - Edwin L...OECD Governance
This presentation was made by Edwin Lau, OECD, at the 40th Annual Meeting of OECD Senior Budget Officials (SBO) held in Tallinn, Estonia, on 5-6 June 2019
Introduction to Policy Lab UK - Winter edition 2017Policy Lab
We’re bringing new policy tools and techniques to the UK Government applying the latest thinking in design, digital and data science. This introduction provides an overview of our current projects and practice.
What is the UK Policy Lab and how does it work? The UK government set up a Policy Lab in 2014. This presentation looks at the projects and activities to date and plans for the future.
Digital government strategies for welfare areas - Barbara Ubaldi, OECDOECD Governance
This presentation was made by Barbara Ubaldi, OECD, at the 4th meeting of the Joint DELSA/GOV-SBO Network on Fiscal Sustainability of Health Systems, held in Paris on 16-17 February 2015.
Presentation by ESRC at Interface workshop, 23rd June 2011, about ESRC's strategic priorities, maximising impact and knowledge exchange funding and support available from ESRC
Summary of the OECD expert meeting: Construction Risk Management in Infrastru...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Using AI led assurance to deliver projects on time and on budget - D. Amratia...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
ECI in Sweden - A. Kadefors, KTH Royal Institute of Technology, Stockholm (SE)OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Building Client Capability to Deliver Megaprojects - J. Denicol, professor at...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Procurement strategy in major infrastructure: The AS-IS and STEPS - D. Makovš...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Procurement of major infrastructure projects 2017-22 - B. Hasselgren, Senior ...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
ECI Dutch Experience - A. Chao, Partner, Bird&Bird & J. de Koning, Head of Co...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
ECI in Sweden - A. Kadefors, KTH Royal Institute of Technology, StockholmOECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
EPEC's perception of market developments - E. Farquharson, Principal Adviser,...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Geographical scope of the lines in Design and Build - B.Dupuis, Executive Dir...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Executive Agency of the Dutch Ministry of Infrastructure and Water Management...OECD Governance
Presented at the OECD expert meeting "Construction Risk Management in Infrastructure Procurement: The Loss of Appetite for Fixed-Price Contracts", held on 17 May 2023 at the OECD, Paris and online.
Presentation of OECD Government at a Glance 2023OECD Governance
Paris, 30 June, 2023
Presentation by Elsa Pilichowski, Director for Public Governance, OECD.
The 2023 edition of Government at a Glance provides a comprehensive overview of public governance and public administration practices in OECD Member and partner countries. It includes indicators on trust in public institutions and satisfaction with public services, as well as evidence on good governance practices in areas such as the policy cycle, budgeting, procurement, infrastructure planning and delivery, regulatory governance, digital government and open government data. Finally, it provides information on what resources public institutions use and how they are managed, including public finances, public employment, and human resources management. Government at a Glance allows for cross-country comparisons and helps identify trends, best practices, and areas for improvement in the public sector.
See: https://www.oecd.org/publication/government-at-a-glance/2023/
The Protection and Promotion of Civic Space: Strengthening Alignment with Int...OECD Governance
Infographics from the OECD report "The Protection and Promotion of Civic Space Strengthening Alignment with International Standards and Guidance".
See: https://www.oecd.org/gov/the-protection-and-promotion-of-civic-space-d234e975-en.htm
OECD Publication "Building Financial Resilience
to Climate Impacts. A Framework for Governments to manage the risks of Losses and Damages.
Governments are facing significant climate-related risks from the expected increase in frequency and intensity of cyclones, floods, fires, and other climate-related extreme events. The report Building Financial Resilience to Climate Impacts: A Framework for Governments to Manage the Risks of Losses and Damages provides a strategic framework to help governments, particularly those in emerging market and developing economies, strengthen their capacity to manage the financial implications of climate-related risks. Published in December 2022.
OECD presentation "Strengthening climate and environmental considerations in infrastructure and budget appraisal tools"
by Margaux Lelong and Ana Maria Ruiz during the 9th Meeting of the OECD Paris Collaborative on Green Budgeting held on 17 and 18 of April 2023 in Paris.
OECD presentation "Building Financial Resilience to Climate Impacts. A Framework to Manage the Risks of Losses and Damages" by Andrew Blazey, Stéphane Jacobzone and Titouan Chassagne. Presented during the 9th Meeting of the OECD Paris Collaborative on Green Budgeting held on 17 and 18 of April 2023 in Paris
OECD Presentation "Financial reporting, sustainability information and assurance" by Peter Welch during the 5th Session during the 9th Meeting of the OECD Paris Collaborative on Green Budgeting held on 17 and 18 of April 2023 in Paris
Presentation "Developments in sovereign green bond markets" by Ms. Fatos Koc during the 4th Session of 9th Meeting of the OECD Paris Collaborative on Green Budgeting held on 17 and 18 of April 2023 in Paris.
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
ZGB - The Role of Generative AI in Government transformation.pdfSaeed Al Dhaheri
This keynote was presented during the the 7th edition of the UAE Hackathon 2024. It highlights the role of AI and Generative AI in addressing government transformation to achieve zero government bureaucracy
Presentation by Jared Jageler, David Adler, Noelia Duchovny, and Evan Herrnstadt, analysts in CBO’s Microeconomic Studies and Health Analysis Divisions, at the Association of Environmental and Resource Economists Summer Conference.
Donate to charity during this holiday seasonSERUDS INDIA
For people who have money and are philanthropic, there are infinite opportunities to gift a needy person or child a Merry Christmas. Even if you are living on a shoestring budget, you will be surprised at how much you can do.
Donate Us
https://serudsindia.org/how-to-donate-to-charity-during-this-holiday-season/
#charityforchildren, #donateforchildren, #donateclothesforchildren, #donatebooksforchildren, #donatetoysforchildren, #sponsorforchildren, #sponsorclothesforchildren, #sponsorbooksforchildren, #sponsortoysforchildren, #seruds, #kurnool
Jennifer Schaus and Associates hosts a complimentary webinar series on The FAR in 2024. Join the webinars on Wednesdays and Fridays at noon, eastern.
Recordings are on YouTube and the company website.
https://www.youtube.com/@jenniferschaus/videos
Understanding the Challenges of Street ChildrenSERUDS INDIA
By raising awareness, providing support, advocating for change, and offering assistance to children in need, individuals can play a crucial role in improving the lives of street children and helping them realize their full potential
Donate Us
https://serudsindia.org/how-individuals-can-support-street-children-in-india/
#donatefororphan, #donateforhomelesschildren, #childeducation, #ngochildeducation, #donateforeducation, #donationforchildeducation, #sponsorforpoorchild, #sponsororphanage #sponsororphanchild, #donation, #education, #charity, #educationforchild, #seruds, #kurnool, #joyhome
This session provides a comprehensive overview of the latest updates to the Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards (commonly known as the Uniform Guidance) outlined in the 2 CFR 200.
With a focus on the 2024 revisions issued by the Office of Management and Budget (OMB), participants will gain insight into the key changes affecting federal grant recipients. The session will delve into critical regulatory updates, providing attendees with the knowledge and tools necessary to navigate and comply with the evolving landscape of federal grant management.
Learning Objectives:
- Understand the rationale behind the 2024 updates to the Uniform Guidance outlined in 2 CFR 200, and their implications for federal grant recipients.
- Identify the key changes and revisions introduced by the Office of Management and Budget (OMB) in the 2024 edition of 2 CFR 200.
- Gain proficiency in applying the updated regulations to ensure compliance with federal grant requirements and avoid potential audit findings.
- Develop strategies for effectively implementing the new guidelines within the grant management processes of their respective organizations, fostering efficiency and accountability in federal grant administration.
Skills for a High Performing Civil Service - OECD, Daniel Gerson
1. SKILLS FOR A HIGH
PERFORMING CIVIL
SERVICE
Daniel Gerson, Project Manager, Public Employment
and Management
2. The problems that
civil services are
trying to address are
increasingly
interdependent and
multi-dimensional,
within societies
which are
increasingly
pluralistic in views
and expectations.
Complex multi-dimensional
challenges…
High
Technical
Complexity
Low
Technical
Complexity
Low Value
Conflict
High Value
Conflict
3. The systems
and tools of
governance are
increasingly
digital, open and
networked
… technological change and networks
citizens…
Outsourced
Government
Networked
Government
Hierarchical
Government
Joined Up
Government
Network management capacity
Opennesstonon-governmentalactors
low high
high
4. … are changing the skills needed in the
civil service.
What is needed are
civil servants with
skills to address
increasingly
complex problems
in increasingly
pluralistic
societies using new
tools available to
governments.
System-wide
capacity
Organisational
Capabilities
Individual
Skills
6. Professional, strategic and innovative
Policy Development
Working with
Citizens
Commissioning and
Contracting
Managing through
Networks
Professional
basic building blocks of civil service professions
e.g. economists, lawyers, statisticians, political scientists, policy experts, and
communications specialists.
Strategic
skills that enable professionals to create impact and improve public value for their
citizens and clients
e.g. future-oriented and evidence-based problem solving; risk management, foresight
and resilience
Innovation
skills to redesign the tools of governance
to develop novel solutions to persistent and emergent policy challenges
7. SIX CORE SKILLS AREAS FOR
PUBLIC SECTOR INNOVATION
7
Iteration
Data literacy
User centred
Curiosity
Storytelling
Insurgency
Rapid and incremental development
Developing and refining prototypes
Experimentation and testing
Basing decisions on data and evidence
Building systems that collect the right
data
Communicating data effectively
Identifying new ideas, ways of working
Adapting approaches used elsewhere
Reframing problems and perspectives
Using narratives to explain 'the journey'
Including 'user stories' to outline benefits
Progressing the story as situations change
Challenging the usual way of doing things
Working with unusual/ different partners
Building alliances for change
Policies and services solve user needs
Considering users at every stage
Users that say: "I would do that again"
8. Policy skills
Professional
Expertise
Law and regulation, economics, political
science, public administration, statistics, etc.
Strategic
Orientation
Multiple perspectives to a problem, foresight
techniques to test different scenarios,
building resilience into policy design
Innovation
Capabilities
Experimental policy design, (big) data-driven
policy development, open policy making
(including the use of ICT for crowdsourcing),
design/systems thinking, and behavioural
insights.
9. Citizen engagement and
service delivery
Professional
Expertise
Public relations, communications,
marketing, consultation, facilitation,
service delivery, conflict resolution,
community development, outreach etc.
Strategic
Orientation
Using engagement skills to achieve specific
outcomes, for example, better targeted
interventions, or nudging.
Innovation
Capabilities
Co-creation, social media, crowdsourcing,
challenge prizes, ethnography, opinion
research, user data analytics, etc.
10. Commissioning and
contracting
Professional
Expertise
Contract design and management, procurement,
business management, commercial law and
economics, finance and investment, audit and
control, project and risk management etc.
Strategic
Orientation
Working with the market to develop innovations;
secondary policy objectives, such as building a
greener economy; and supporting SMEs and social
enterprises, etc.
Innovation
Capabilities
Agile development, data-driven key performance
indicators (KPIs), early market engagement and
partnerships, instrument selection, social finance,
impact investing, social impact bonds, vouchers, etc.
11. Managing through networks
Professional
Expertise
Stakeholder relations, partnership development,
knowledge management and sharing, project
management and co-ordination.
Strategic
Orientation
Using partnerships and networks to establish
common objectives, align responsibility and
resources, and effect positive change.
Innovation
Capabilities
social innovation, government as a platform, open
government data, systems thinking and analysis,
identifying and engaging new actors, change
narrative, alternative regulation (e.g. behavioural
insights), etc.
12. Building a highly-skilled civil service…
12
1. Determine
•What are the needed skill sets and where are the gaps? How can they be
identified?
2. Attract and Select
•How can the right people with sought-after skill sets be attracted to jobs in
the public sector?
3. Develop and nurture
•How can public organisations create a culture of learning for a dynamic and
fast-changing world?
4. Use
•What kind of organisation and leadership to motivate employees
and provide opportunities to put skills to use?
14. Identifying needed skills and skills gaps
Iteration
Data literacy
User centricity
Curiosity
Storytelling
Insurgency
Perception of self Perception of manager Perception of organisation
Assessing Innovation skills in Chile
15. Attracting and recruiting the right skills
Elements highlighted in civil service recruitment material, 2016
16. Attracting and selecting the talent needed in
the civil service
UK fast stream’s 15 schemes
https://www.faststream.gov.uk/
18. Developing skills and building learning
cultures
Self Service, Co-Lab, Academy: from initiation to expert support at
Belgium’s TIFA
19. Using skills
0 5 10 15 20 25 30 35
Other
Inclusion
Harassment
Skills match
Effectiveness of HRM systems
Impacts on employees of workplace change / transformation
Integrity at the workplace
Discrimination
Perceived employer image
Stress levels
Work intensity
Employee Engagement
Effectiveness of management
Organizational commitment
Employee motivation
Work / life balance
Job satisfaction
Number of responding countries
Employee surveys: areas of focus, 2016
20. Using the skills employees have in the
most effective ways
Denmark’s national
innovation internship
Australia’s Talent
Management Guide
21. Professional Strategic Innovative
• Qualified,
• Independent,
• Values-driven,
• Ethical
• Outcomes-driven
• Evidence-based,
• Future-oriented,
• Proactive,
• Networked
• Iterative,
• Data literate,
• Citizen centred,
• Curious,
• Storytellers,
• Insurgent
• Merit-based
• Capable of integrating soft skills,
ethics, talent management
(future potential vs past
performance),
• Able to structure the right
balance of generalist and
specialist professions and career
paths
• Agile
• Attractive to skilled job seekers
• Planned and managed with to
ensure the right skills and
competencies are effectively
allocated to areas of current and
emerging need.
• Future-oriented and responsive.
• Open and collaborative cultures,
leadership and management;
• Engaged,
• Autonomous (e.g. work design,)
• Mobile,
• Diverse,
• Learning oriented
• Trusted policy advisors and
effective transactional managers
• Transformational leaders,
change managers
• Collaborative leaders, and
adaptive managers
Responding to wicked problems in a
transforming world…
Needs Civil
Servants
who are:
In a civil
service
which is:
Led by SCS
who are:
22. • Developing principles to guide the development of
professional, strategic and innovative civil services in
OECD countries and beyond
• Opportunities to test and apply the skills framework in
member countries
• Building an international movement to design civil
service that are fit-for-purpose in the 21st Century
Where to next?