Slide deck used during SharePoint Saturday EMEA 23/01/2010

1. SharePoint Social Computing and Social Networking in Everyday Use Nicolas Georgeault Collaborative Infrastructures Consultant – Exakis SharePoint Specialist MAD about Horse-Ball and Mojitos ;)

2. Whoam I? Nicolas Georgeault Actuallyworkingon Hosted SharePoint atOrange Business Services Consultant & Speaker nicolasgt@exakis.com http://nicolasgt.exakis.com(CKS:EBE Blog on WSS3.0) http://www.facebook.com/nicolas.georgeault http://twitter.com/ngeorgeault Horse-Ball and Network enthusiast

3. Agenda Social?? What’s new? Social Feedback Activity feed Search Anything to recommend? Questions

7. Bring to share content and to enrich the collective knowledge.

9. Professional Use of Social Media Source: August 2009 survey by Mzinga and Babson Executive Education.

10. 10 Essentials for Social Initiatives Invest time, resources, and money Get champions Adoption strategies Pay attention to the usefulness, usability, and design of your solution Compatibility Start gradually Promote and animate Improve periodically on end user feedback Manage expectations and give visibility Train people

11. Cultural Challenges Fear by management over loss of control Fear by employees over loss of personal value Confusion over the business impact of new social tools Hesitant about change and breaking away from existing conventions

12. SharePoint 2010’s Advantages Social connections Usability and attractiveness Integrate with familiar tools Participation anywhere

15. SharePoint 2010 Demo Social Computing advantages

16. Demo FIHB is an international Sport Federation Worldwide Organization New user Find resources Start collaboration Ask the real expert

17. My Network

18. My Content

19. My Profile

20. Organization browser

21. Office Integration

22. IM Integration

23. Mobile access

24. The User profile service Is a Shared Service Contains: User profiles Organization profiles (not fully working in Beta) Profile synchronization (WCF Patch needed) Audiences My Site Host (don’t‘ forget managed path) My Site Web site Social tags and notes

25. Profile Service Architecture Databases (Profile, Synchronization and Social tagging) Related services (Managed Metadata, Search)

27. Tags, Notes and Ratings

28. Tagging Bookmarklet Deploying Bookmarklet to browser Javascript as the URL in a browser favorite IE 7/8: Can be deployed a favorite via IEAK (msdn link) Firefox: Bookmarks bar deployment End-user education Migrating SharePoint 2007 My Links From Connect to Office button, each user can copy My Links into social tags

31. Activity Feed architecture Social DB WebPart, OM & Atom Consolidatedor Published Injection OM Multi-cast Uni-cast Gatherer (Timer Job) User Profile DB: Activity Feed User Profile DB: Change Log ? Your Gatherers

32. Extensibility – key concepts Activity Application “CRM” Activity Type “New Meeting” Activity Template “<person> has scheduled a meeting with <customer> on <details>” Activity Event “Venky has scheduled a meeting with Exakison Monday, October 19th, 2009”

38. Job title

39. Responsibilities

40. Interests

41. Schools

42. Past Projects

44. Leveraging the Managed Metadata Service for better People Search Out of box: Responsibilities, Interest, Skills, Schools, are all taxonomy properties Automatic refinement on relevant pivots Extensibility Adding a new taxonomy property to the profile store

45. Social tags Recall Results with social tags are returned. Ranking Results with social tags are boosted. Refinement Users can filter results on social tags. Results Top social tags are displayed as metadata on each result.

46. SharePoint 2010 Demo Social Search

47. SharePoint 2010 Anything to Recommend?

48. Recommendations for IT Phased approach – don’t overwhelm the users Implement improvements/new features regularly Organize incentive operations Animate the network Make governance policies easy to find Organize Change management and support

49. What to Measure? Number of connections per user Cross posting of blogs, subscriptions to RSS and other feeds Average number of participants with Wikis Effective use on major projects Reduction in e-mail traffic and Exchange databases size Range of adoption (departments, topics) Does a new policy or idea get adopted easier. Can you track the spread? Search metrics: fewer similar queries=right information faster

50. Questions

51. Learn More about SharePoint 2010 Information forIT Prosat TechNet http://MSSharePointITPro.com Information forDevelopersat MSDN http://MSSharePointDeveloper.com Information forEveryone http://SharePoint.Microsoft.com

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