Cluster is a branded workspace that provides integrated collaboration apps and tools to help users tap into knowledge as they work. It delivers intelligence for individuals and communities by identifying expertise within the mapped social network, discovering targeted people and content, highlighting relevant events, and consolidating a place for easy content sharing, search, and retrieval through features like groups, discussions, an events calendar, media mosaic, knowledge bank and library.

1. Cluster
Branded Workspace
Untap Knowledge as you work. Integrated collaboration apps include:
Groups
Social Tools
Task Management
CRM
Knowledge bank
Online Meetings
Expert Search
Content Library
Web Conference
Discussions

2. How Clusters deliver intelligence
For each individual and across the community
Identify people with specific expertise and content categories
Discover targeted people and content
Map people by expertise, quickly identify organizations & crises
Highlight company & industry-wide events
Feature content in an interactive way
Quickly find answers to important questions
Consolidated place for content sharing with easy search & retrieval
Real-time overview of what’s important to me
Customized
Taxonomy
SmartMatchProTM
Maps
Events
Multimedia Mosaic
Knowledge Bank
Library
My Dashboard

3. Direct access to post
new content and
start discussions.
Customize the Media
Mosaic to feature
content relevant to you.
Quick actions for engagement
are featured on the home page.

4. Post updates with
links, documents,
and photos to
share with the
entire community.

5. Build community
knowledge through
questions, answers
and polls.
Questions to media
content automatically
build the Knowledge
Bank

6. The ‘Events’ tab lists
conferences and events
relevant to this community.
Members may also post
events to share.

7. The library includes
community and group
documents, as well as
media content uploaded
by Cluster managers.
The Library also displays
Group-specific content
such as Blogs and Wikis.

8. Group membership can be:
• open - any member can join
• moderated - control who joins
• closed - invitation only
Public groups are visible to all
members; private workgroups
will be visible to members only.

9. Search and filter
to find people with
specific expertise.
The Who’s Who map
may be filtered by
member’s know-how.
Recommend, connect with or
track people of interest.
Messages can be sent to all
members.

10. Explore discussions on
group specific themes,
or start your own.

11. Run more efficient meetings
• Agenda
• Smart scheduler
• Instant voice conference
• Chat, voice and web conferences
• Integrated solution
For more details see the Online Meeting Solution

12. Web-Conference
offers an easy utility
for presentations and
webinars.
For more details see Setting up a Web Conference

13. For more information:
Check out our Support Library
Or try out your own Free Cluster
Thank You!