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SERVANT
LEADERSHIP IN THE
ONLINE CLASSROOM
Andree C. Swanson,
EdD
Ashford University
Washington Park, Denver, CO
© 2011 - 2014, Dr. Andree Swanson
© 2014 Dr. Andree Swanson
INTRODUCTION
INTRODUCTION
The goal of online faculty is to aid the students
through online media to achieve the outcomes
of the course.
Faculty are ultimately responsible for:
 Students achieving learning outcomes
 Retention of students
IDENTIFIED A NEED
Studies have been completed that
identified the need for…
Achieving a social connection (e-connectivity) with
their students (Slagter van Tryon & Bishop, 2006)
Increasing interactivity that “will help the students'
with their understanding” (Swanson, Hutkin, Babb, & Howell, 2010, p. 121).
PARTICIPANTS AGREED
100% participants agreed that faculty should be:
 Warm, available to answer questions;
 Hold students to a high standard, remain flexible to adult
learners;
 Honest in all of their interactions, and demonstrate a caring
nature in the online classroom
(Swanson, Hutkin, Babb, & Howell, 2010, p. 119)
ENCOURAGERS OF
LEARNING
 Online faculty members are not Sages on the Stage
in the asynchronous classroom.
 Effective faculty are true guides on the side,
facilitators of learning.
 Effective online faculty are encouragers of learners
who are often isolated and feeling alone on the other
side of the computer.
(King, 1993)
SERVANT LEADERSHIP
At their finest, effective online faculty members
are true servant leaders sharing the Robert
Greenleaf’s vision of servant leadership to
provide student-centered teachable
opportunities in the virtual classroom.
MAKING A DIFFERENCE
Hays (2008) stated that “servant leadership makes a difference.
It might not be the quickest, safest, and simplest approach to
teaching, but it is effective” (p. 5).
Demonstrate how you can make a difference using a servant
leadership approach in the classroom.
LITERATURE REVIEW
Image(s) from Microsoft Clip Art.
LITTLE TO NO
INFORMATION…
… on Servant Leadership in the online
classroom
 a few entries on k-12 +online environment
(classroom)
 no entries on highered +online education
PRELIMINARY STUDY
Image(s) from Microsoft Clip Art.
THE SERVANT LEADERSHIP
PHILOSOPHY
"Servant leadership is a
leadership philosophy that
believes the most effective
leaders strive to serve others,
rather than accrue power or
take control . Others can
include customers, partners,
fellow employees and the
Can those others be students?
SERVANT LEADERSHIP
STYLE
SERVANT
LEADERSHIP
Vision
Service
Encouragement
All Stakeholders
SERVANT LEADERSHIP
STYLE
Term coined by Robert K. Greenleaf
(1970)
Differentiated from all other leadership
theories by the motivation – to serve,
rather than to lead
Ultimate objective to create next
LEO AS A LEADER AND
MODEL
Greenleaf (1970) used Leo, the mountain
guide from Herman Hesse’s ([1956]
2011) novel, Journey to the East, as his
model for the servant leader.
Notably, it was not until Leo left the troupe,
and it fell apart, that the group began to
realize he had been leading them all along.
Leo had sustained the group, empowering
them, unleashing them to do that which they
had envisioned possible.
RESEARCH
METHODOLOGY
Image(s) from Microsoft Clip Art.
RESEARCH METHODOLOGY
 Short survey of online
faculty on their
knowledge and
understanding and
applicability of the
Servant Leader model in
the online enviroment
SURVEY RESULTS
Image(s) from Microsoft Clip Art.
DEFINITION OF SERVANT
LEADERSHIP
WILL THIS WORK?
FUTURE RESEARCH
Image(s) from Microsoft Clip Art.Copyright © ZSRS 2013
MANY POSSIBILITIES
Potentially test a group of instructors that profess to
be servant leaders and see if their students think that
they are and to evaluate whether this is effective.
Use assessments
Develop assessments
Create more peer-reviewed research on the topic
Write a book
CONCLUSION
CONCLUSION
https://www.surveymonkey.
com/
s/LeadershipServant
BIOGRAPHY Dr. Andree
Swanson
DR ANDREE SWANSON
Assistant Professor, Ashford University
Adjunct Faculty, Kaplan University
Ed.D. Educational Leadership, University of Phoenix
MA, Organizational Management, University of Phoenix
MHR, Human Relations, University of Oklahoma
Worked as a Dean of General Education, National Training Manager, for
the US government (DoD, USAF, & USA), corporations, and higher
education.
Copyright 2014, Dr. Andree Swanson

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Servant leadership in the online classroom v1

  • 1. SERVANT LEADERSHIP IN THE ONLINE CLASSROOM Andree C. Swanson, EdD Ashford University Washington Park, Denver, CO © 2011 - 2014, Dr. Andree Swanson © 2014 Dr. Andree Swanson
  • 3. INTRODUCTION The goal of online faculty is to aid the students through online media to achieve the outcomes of the course. Faculty are ultimately responsible for:  Students achieving learning outcomes  Retention of students
  • 4. IDENTIFIED A NEED Studies have been completed that identified the need for… Achieving a social connection (e-connectivity) with their students (Slagter van Tryon & Bishop, 2006) Increasing interactivity that “will help the students' with their understanding” (Swanson, Hutkin, Babb, & Howell, 2010, p. 121).
  • 5. PARTICIPANTS AGREED 100% participants agreed that faculty should be:  Warm, available to answer questions;  Hold students to a high standard, remain flexible to adult learners;  Honest in all of their interactions, and demonstrate a caring nature in the online classroom (Swanson, Hutkin, Babb, & Howell, 2010, p. 119)
  • 6. ENCOURAGERS OF LEARNING  Online faculty members are not Sages on the Stage in the asynchronous classroom.  Effective faculty are true guides on the side, facilitators of learning.  Effective online faculty are encouragers of learners who are often isolated and feeling alone on the other side of the computer. (King, 1993)
  • 7. SERVANT LEADERSHIP At their finest, effective online faculty members are true servant leaders sharing the Robert Greenleaf’s vision of servant leadership to provide student-centered teachable opportunities in the virtual classroom.
  • 8. MAKING A DIFFERENCE Hays (2008) stated that “servant leadership makes a difference. It might not be the quickest, safest, and simplest approach to teaching, but it is effective” (p. 5). Demonstrate how you can make a difference using a servant leadership approach in the classroom.
  • 9. LITERATURE REVIEW Image(s) from Microsoft Clip Art.
  • 10. LITTLE TO NO INFORMATION… … on Servant Leadership in the online classroom  a few entries on k-12 +online environment (classroom)  no entries on highered +online education
  • 11. PRELIMINARY STUDY Image(s) from Microsoft Clip Art.
  • 12. THE SERVANT LEADERSHIP PHILOSOPHY "Servant leadership is a leadership philosophy that believes the most effective leaders strive to serve others, rather than accrue power or take control . Others can include customers, partners, fellow employees and the Can those others be students?
  • 15. SERVANT LEADERSHIP STYLE Term coined by Robert K. Greenleaf (1970) Differentiated from all other leadership theories by the motivation – to serve, rather than to lead Ultimate objective to create next
  • 16. LEO AS A LEADER AND MODEL Greenleaf (1970) used Leo, the mountain guide from Herman Hesse’s ([1956] 2011) novel, Journey to the East, as his model for the servant leader. Notably, it was not until Leo left the troupe, and it fell apart, that the group began to realize he had been leading them all along. Leo had sustained the group, empowering them, unleashing them to do that which they had envisioned possible.
  • 18. RESEARCH METHODOLOGY  Short survey of online faculty on their knowledge and understanding and applicability of the Servant Leader model in the online enviroment
  • 19. SURVEY RESULTS Image(s) from Microsoft Clip Art.
  • 22. FUTURE RESEARCH Image(s) from Microsoft Clip Art.Copyright © ZSRS 2013
  • 23. MANY POSSIBILITIES Potentially test a group of instructors that profess to be servant leaders and see if their students think that they are and to evaluate whether this is effective. Use assessments Develop assessments Create more peer-reviewed research on the topic Write a book
  • 27. DR ANDREE SWANSON Assistant Professor, Ashford University Adjunct Faculty, Kaplan University Ed.D. Educational Leadership, University of Phoenix MA, Organizational Management, University of Phoenix MHR, Human Relations, University of Oklahoma Worked as a Dean of General Education, National Training Manager, for the US government (DoD, USAF, & USA), corporations, and higher education. Copyright 2014, Dr. Andree Swanson

Editor's Notes

  1. King, A. (1993). From sage on the stage to guide on the side. College Teaching, 4(1), 30-35.
  2. Greenleaf, R. K. ([1970] 1991). The servant as leader. Westfield, IN: Greenleaf Center for Servant Leadership.