This document provides a summary of Mark Anthony B. Caban's professional experience and qualifications. It lists his current role as a Voice Consultant for Hewlett Packard Enterprise, with responsibilities including telephony systems implementation and project management. It then outlines over 15 years of experience in roles such as Voice Systems Engineer, Voice Network Consultant, and IT Head, demonstrating expertise in technologies including Avaya, Cisco, Asterisk, and Microsoft Lync. It details relevant technical skills and training in areas like networking, Windows server administration, and database management.
Dwi Utomo has over 30 years of experience in radio technology, IT operations, and electrical and instrumentation maintenance. He has worked for several oil and gas companies, including Atlantic Richfield Bali North Inc. and BP Indonesia. Currently, he works as an IT Field Engineer for Starenergy KN, where he maintains telecommunication systems and IT infrastructure on offshore platforms.
This document is a resume for Neilson Dimagiba Cinco. It summarizes his work experience in technical support roles over 15 years, including positions at Sophos, AtoS Information Technology, Sitel Philippines, Telus International Philippines, and Dell. It also lists his educational background of a Bachelor's degree in Business Administration and secondary education. Personal details are provided such as name, address, birthdate, and skills.
This document contains the resume of Nic Comeau, an electronics technologist with over 20 years of experience in roles such as hardware technician, PCB designer, CCTV specialist, and tester. It details his education at Kwantlen University College and extensive experience with various electronics, security, and automation systems, as well as skills in PCB layout, test fixture design, and production.
Jeveck Ragadio has over 8 years of experience in information technology and systems, including network protocols, cabling standards, and encryption. He has worked as a network control center technician, data center manager, and project manager for the United States Air Force. Currently he is seeking a career in the IT field utilizing his experience managing infrastructure projects and networks. He has a variety of technical certifications and security clearances.
This document provides a summary of Siddarth Kaul's professional experience and qualifications. He has over 5 years of experience in network operations, technical support, and troubleshooting for Cisco, Polycom, and Avaya voice and video solutions. His roles have included network engineer, UC engineer, and tier 3 support engineer. He is proficient in technologies such as Microsoft Lync, Skype for Business, and Polycom RealPresence.
This document contains the resume of Lawala Abdullahi Eneyika. It summarizes his personal details, education history, skills, certifications and professional experience. He has over 15 years of experience in IT systems administration, database administration, networking and project management. Currently he is the Managing Director of I-Global Nig Ltd, where he leads a team providing IT solutions and services.
This document provides a summary of qualifications for Toy O. Slaughter Jr., including over 20 years of progressive experience in IT and telecommunications management. He has extensive experience in areas such as workforce planning, client relations, business operations, and project management. Slaughter also has technical skills including networking, security, cloud applications and telecommunications systems. His professional experience includes management roles at several large companies providing services such as network support, operations management, and technical project management.
ANDTEK Solutions is a company founded in 2000 that provides unified communications solutions and products. It has over 350 customers in 25 countries and has deployed applications to over 250,000 phones. ANDTEK offers industry and industry-independent solutions through flexible modules for computer telephony, productivity, security, recording, and process integration. Their partner program allows partners to offer value-added unified communications solutions to end customers.
Dwi Utomo has over 30 years of experience in radio technology, IT operations, and electrical and instrumentation maintenance. He has worked for several oil and gas companies, including Atlantic Richfield Bali North Inc. and BP Indonesia. Currently, he works as an IT Field Engineer for Starenergy KN, where he maintains telecommunication systems and IT infrastructure on offshore platforms.
This document is a resume for Neilson Dimagiba Cinco. It summarizes his work experience in technical support roles over 15 years, including positions at Sophos, AtoS Information Technology, Sitel Philippines, Telus International Philippines, and Dell. It also lists his educational background of a Bachelor's degree in Business Administration and secondary education. Personal details are provided such as name, address, birthdate, and skills.
This document contains the resume of Nic Comeau, an electronics technologist with over 20 years of experience in roles such as hardware technician, PCB designer, CCTV specialist, and tester. It details his education at Kwantlen University College and extensive experience with various electronics, security, and automation systems, as well as skills in PCB layout, test fixture design, and production.
Jeveck Ragadio has over 8 years of experience in information technology and systems, including network protocols, cabling standards, and encryption. He has worked as a network control center technician, data center manager, and project manager for the United States Air Force. Currently he is seeking a career in the IT field utilizing his experience managing infrastructure projects and networks. He has a variety of technical certifications and security clearances.
This document provides a summary of Siddarth Kaul's professional experience and qualifications. He has over 5 years of experience in network operations, technical support, and troubleshooting for Cisco, Polycom, and Avaya voice and video solutions. His roles have included network engineer, UC engineer, and tier 3 support engineer. He is proficient in technologies such as Microsoft Lync, Skype for Business, and Polycom RealPresence.
This document contains the resume of Lawala Abdullahi Eneyika. It summarizes his personal details, education history, skills, certifications and professional experience. He has over 15 years of experience in IT systems administration, database administration, networking and project management. Currently he is the Managing Director of I-Global Nig Ltd, where he leads a team providing IT solutions and services.
This document provides a summary of qualifications for Toy O. Slaughter Jr., including over 20 years of progressive experience in IT and telecommunications management. He has extensive experience in areas such as workforce planning, client relations, business operations, and project management. Slaughter also has technical skills including networking, security, cloud applications and telecommunications systems. His professional experience includes management roles at several large companies providing services such as network support, operations management, and technical project management.
ANDTEK Solutions is a company founded in 2000 that provides unified communications solutions and products. It has over 350 customers in 25 countries and has deployed applications to over 250,000 phones. ANDTEK offers industry and industry-independent solutions through flexible modules for computer telephony, productivity, security, recording, and process integration. Their partner program allows partners to offer value-added unified communications solutions to end customers.
Mikhael Robertson has over 10 years of experience in network engineering and technical project management. He has expertise in designing, implementing, and maintaining wired and wireless communication networks for global manufacturers and telecom providers. Robertson is proficient in a variety of networking protocols, systems, and technologies including Cisco, Nortel, Avaya, and VoIP. He aims to deliver projects on time through effective collaboration with cross-functional teams.
This document is a resume for Adam J Saitta. It summarizes his experience as an IT administrator and consultant over the past 10+ years, including roles configuring and maintaining networking equipment, phone systems, databases, and servers for various companies. It also lists his education as a BS in Management Information Systems from UCF and certifications.
Sandeep Das is a result-oriented telecommunications professional with over 5 years of experience in network management, operations, maintenance, installation, and commissioning of 2G, 3G, 4G, GSM, LTE, and other technologies. He is currently an Engineer (LTE-4G) at Ericsson India Global Services Pvt. Ltd. in Bangalore. Prior to this, he worked as an Assistant Engineer at Ericsson India Pvt. Ltd., where he supported the integration, troubleshooting, and maintenance of RNCs, BSCs, MSCs, and other network equipment. He holds a Bachelor's degree in Information Technology and is Cisco CCNA certified.
- Joseph Nappo has over 20 years of experience in telecommunications, IT, and program management. He has worked as an independent contractor, project manager, and technician on various telecom projects across the country.
- As a project manager, he has experience managing telecom projects from design to installation, testing copper and fiber infrastructure, and managing moves, adds, and changes for government and corporate customers.
- He has extensive experience installing, maintaining, and testing digital and analog transmission systems, switches, and customer premises equipment from various manufacturers.
This document provides a summary of Jay Wegner's qualifications including certifications, technical proficiencies, hardware and software experience, and professional experience working in desktop support roles. Key details include Cisco CCNA certifications in routing and switching, voice, and security. Over 15 years of experience in desktop support, network administration, and systems engineering roles supporting organizations like Pier1, Sharp BancSystems, CDW, Kellogg Brown & Root, and INFOHEALTH. Extensive experience with Windows, Cisco IOS, Microsoft Office, antivirus software, and remote management tools like SCCM and PowerShell.
Jeveck Ragadio is seeking an IT or systems career utilizing over 8 years of experience in network control centers, data center management, and project management. He has nearly 9 years of experience in communications and IT systems including network protocols, cabling standards, and encryption. As a project manager, he oversaw multi-million dollar IT equipment and infrastructure projects. His experience also includes roles as a network infrastructure technician, regional network control center technician, and data center network supervisor for the US Air Force.
Ariel T. Ganal is seeking a responsible position in a progressive company where he can utilize his skills and experience. He has over 10 years of experience in information technology, facilities management, and electrical work. His experience includes system administration, network administration, IT support, and electrical installation and maintenance. He is proficient in Microsoft Office, networking, server administration, and has experience working with telecommunications systems including Avaya and Nortel PBX.
Glemm Ambubuyog has over 20 years of experience in telecommunications. His most recent role was as a Vendor and Service Level Management Specialist at Bell Telecommunications Philippines, where he was responsible for vendor performance management and ensuring SLA compliance. Prior to that he held various technical and management roles at other telecommunications companies, including planning wireless networks, managing switching and transmission operations, and engineering work.
This document provides a summary of Erik Franzen's qualifications and experience. He has over 15 years of experience in network engineering, IT management, and technical training. Currently he is a Network Engineer III at Charter Communications, where he is responsible for managing their network across four states. Previously he held several roles at AT&T, including Sr. Specialist in network design and IT Services Technician. He has extensive expertise in routing, switching, wireless, and network security protocols.
Dennis Tsai has over 5 years of experience in telepresence/VoIP/network technical support. He has a variety of Cisco certifications including CCNP, CCNA VoIP, CCNA Wireless, and CCNA Security. He is currently working at Comcast providing installation support for their VoIP phone systems. Prior to that, he worked at AT&T providing tier 2 technical support for telepresence equipment issues.
Lauri Guthrie has nearly 20 years of experience in telecommunications provisioning. She has experience provisioning VOIP, Ethernet, optical, and frame relay circuits and working with management, customers, vendors and other teams to complete projects on time. Her most recent role involved fulfilling SIP orders and delivering VOIP services for Verizon Business.
Ernesto Danza Tigno Jr is seeking a new position to utilize his 11 years of experience in IT and networking. He has worked for several companies including ePLDT, Robinson's Retail Group, and Total Powerbox Solutions in roles involving technical support, systems administration, networking, and CAD/CAM operations. He has extensive skills and certifications related to networking, voice/VoIP, wireless, firewalls, systems, storage, and virtualization technologies.
Sandeep Kumar has over 10 years of experience in project management and operations in the telecom sector. He is seeking career opportunities involving project rollout, service delivery, application implementation, or operations with a reputed firm. His experience includes managing telecom projects, operations, billing, network maintenance, and technical support for Vodafone in Haryana and Orissa circles.
John Pineda is an experienced RF Engineer seeking new opportunities. He has over 3 years of experience providing KPI trending, performance improvement, and optimization support for 2G/3G equipment as an RF Engineer at JXM Technology Solutions. Prior to that, he worked as a Production Engineer and Intern while obtaining his Bachelor's Degree in Electronics Engineering from Cor Jesu College. He has the necessary technical skills and qualifications for the role.
Florencio Z Salvador III has over 15 years of experience in structured cabling, fiber optics installation and maintenance, and networking. He is currently a Senior Technician/Site Supervisor at AS invent in Qatar where he conducts site surveys, installs cabling infrastructure including CAT6, fiber optics, and networking devices, and coordinates with clients. Previously he held roles as a Network Engineer, Site Supervisor and Telecom Technician for companies in Qatar, Philippines and UAE where he installed and tested cabling systems, designed networks, and troubleshot issues.
Apaasimon Ahungwa is seeking a challenging position where he can apply his professional skills. He has over 10 years of experience in telecommunications, primarily with Ericsson in Nigeria, working on 2G and 3G integration and troubleshooting. He has extensive technical skills with Ericsson equipment and systems. He holds a B.Sc. in Physics/Electronics and seeks to make proficient contributions while achieving organizational goals.
Narendra Bhati is an IT professional with over 6 years of experience managing hotel IT infrastructure. He has experience implementing and maintaining systems like PMS, POS, finance, payroll, email servers, firewalls and more. He is proficient in Windows, networking and virtualization technologies. Currently he works as the IT Manager at Suryagarh Fort and Palace in Jaisalmer, India where he oversees the IT department and infrastructure.
Michael Campbell has over 7 years of experience in technical engineering roles including installing and integrating cellular communications equipment. He has expertise in RF engineering, LTE, GSM, UMTS and working knowledge of protocols. His experience includes work with various companies installing, troubleshooting and maintaining equipment for networks. He also has a Bachelor's degree in Technical Management and an Associate's degree in Electronics and Computer Technology.
• 7.3 Years of Experience in TCP/IP networking, Satellite Operations, WI-FI N/W installation, Cisco Troubleshooting, ROUTING & SWITCHING, Network Optimization, Configuration V-SAT and Data Analyzing on GSM (2G) Network & 9 months experience on 3G (WCDMA) system
• Understanding of, BGP, OSPF, EIGRP, LAN/WAN network design, configuration, and troubleshooting.
• Knowledge of L2 technologies-VLANs/VLAN tagging, VTP, Spanning Tree, switched networks
• Take a leadership role on engineering network infrastructure projects to support routing and switching requirements including designing, configuring and troubleshooting large-scale networks.
• Understand the ITIL term IT Service Management (ITSM) based on ITIL best practices.
• Configure the V-SAT with the help of tools NMS.
• Take care of infrastructure and maintenance of the VSAT HUB
Michael Magera has over 25 years of experience in telecommunications project management and installation. He has worked for various organizations including the United Nations, Volt Telecommunications, and Ficom Corporation. Some of his responsibilities have included managing telecom projects, designing voice and data systems, overseeing cabling installations, and training and supervising teams of technicians. He has extensive experience working on complex projects and has a strong technical background in structured cabling, VoIP, and network infrastructure.
Clifford was an early member of the team and worked his way up to the top position. As the leader, he has implemented changes like more approachable management and consistent policies. He is considering whether software could help with the company's strategy. The proposed software provides executives with real-time financial and operational reports directly from the accounting data. It also offers strong budgeting, planning, and comparison features. Executives can access reports and data remotely. Alerts and notifications help leaders monitor business activities and metrics proactively.
Mikhael Robertson has over 10 years of experience in network engineering and technical project management. He has expertise in designing, implementing, and maintaining wired and wireless communication networks for global manufacturers and telecom providers. Robertson is proficient in a variety of networking protocols, systems, and technologies including Cisco, Nortel, Avaya, and VoIP. He aims to deliver projects on time through effective collaboration with cross-functional teams.
This document is a resume for Adam J Saitta. It summarizes his experience as an IT administrator and consultant over the past 10+ years, including roles configuring and maintaining networking equipment, phone systems, databases, and servers for various companies. It also lists his education as a BS in Management Information Systems from UCF and certifications.
Sandeep Das is a result-oriented telecommunications professional with over 5 years of experience in network management, operations, maintenance, installation, and commissioning of 2G, 3G, 4G, GSM, LTE, and other technologies. He is currently an Engineer (LTE-4G) at Ericsson India Global Services Pvt. Ltd. in Bangalore. Prior to this, he worked as an Assistant Engineer at Ericsson India Pvt. Ltd., where he supported the integration, troubleshooting, and maintenance of RNCs, BSCs, MSCs, and other network equipment. He holds a Bachelor's degree in Information Technology and is Cisco CCNA certified.
- Joseph Nappo has over 20 years of experience in telecommunications, IT, and program management. He has worked as an independent contractor, project manager, and technician on various telecom projects across the country.
- As a project manager, he has experience managing telecom projects from design to installation, testing copper and fiber infrastructure, and managing moves, adds, and changes for government and corporate customers.
- He has extensive experience installing, maintaining, and testing digital and analog transmission systems, switches, and customer premises equipment from various manufacturers.
This document provides a summary of Jay Wegner's qualifications including certifications, technical proficiencies, hardware and software experience, and professional experience working in desktop support roles. Key details include Cisco CCNA certifications in routing and switching, voice, and security. Over 15 years of experience in desktop support, network administration, and systems engineering roles supporting organizations like Pier1, Sharp BancSystems, CDW, Kellogg Brown & Root, and INFOHEALTH. Extensive experience with Windows, Cisco IOS, Microsoft Office, antivirus software, and remote management tools like SCCM and PowerShell.
Jeveck Ragadio is seeking an IT or systems career utilizing over 8 years of experience in network control centers, data center management, and project management. He has nearly 9 years of experience in communications and IT systems including network protocols, cabling standards, and encryption. As a project manager, he oversaw multi-million dollar IT equipment and infrastructure projects. His experience also includes roles as a network infrastructure technician, regional network control center technician, and data center network supervisor for the US Air Force.
Ariel T. Ganal is seeking a responsible position in a progressive company where he can utilize his skills and experience. He has over 10 years of experience in information technology, facilities management, and electrical work. His experience includes system administration, network administration, IT support, and electrical installation and maintenance. He is proficient in Microsoft Office, networking, server administration, and has experience working with telecommunications systems including Avaya and Nortel PBX.
Glemm Ambubuyog has over 20 years of experience in telecommunications. His most recent role was as a Vendor and Service Level Management Specialist at Bell Telecommunications Philippines, where he was responsible for vendor performance management and ensuring SLA compliance. Prior to that he held various technical and management roles at other telecommunications companies, including planning wireless networks, managing switching and transmission operations, and engineering work.
This document provides a summary of Erik Franzen's qualifications and experience. He has over 15 years of experience in network engineering, IT management, and technical training. Currently he is a Network Engineer III at Charter Communications, where he is responsible for managing their network across four states. Previously he held several roles at AT&T, including Sr. Specialist in network design and IT Services Technician. He has extensive expertise in routing, switching, wireless, and network security protocols.
Dennis Tsai has over 5 years of experience in telepresence/VoIP/network technical support. He has a variety of Cisco certifications including CCNP, CCNA VoIP, CCNA Wireless, and CCNA Security. He is currently working at Comcast providing installation support for their VoIP phone systems. Prior to that, he worked at AT&T providing tier 2 technical support for telepresence equipment issues.
Lauri Guthrie has nearly 20 years of experience in telecommunications provisioning. She has experience provisioning VOIP, Ethernet, optical, and frame relay circuits and working with management, customers, vendors and other teams to complete projects on time. Her most recent role involved fulfilling SIP orders and delivering VOIP services for Verizon Business.
Ernesto Danza Tigno Jr is seeking a new position to utilize his 11 years of experience in IT and networking. He has worked for several companies including ePLDT, Robinson's Retail Group, and Total Powerbox Solutions in roles involving technical support, systems administration, networking, and CAD/CAM operations. He has extensive skills and certifications related to networking, voice/VoIP, wireless, firewalls, systems, storage, and virtualization technologies.
Sandeep Kumar has over 10 years of experience in project management and operations in the telecom sector. He is seeking career opportunities involving project rollout, service delivery, application implementation, or operations with a reputed firm. His experience includes managing telecom projects, operations, billing, network maintenance, and technical support for Vodafone in Haryana and Orissa circles.
John Pineda is an experienced RF Engineer seeking new opportunities. He has over 3 years of experience providing KPI trending, performance improvement, and optimization support for 2G/3G equipment as an RF Engineer at JXM Technology Solutions. Prior to that, he worked as a Production Engineer and Intern while obtaining his Bachelor's Degree in Electronics Engineering from Cor Jesu College. He has the necessary technical skills and qualifications for the role.
Florencio Z Salvador III has over 15 years of experience in structured cabling, fiber optics installation and maintenance, and networking. He is currently a Senior Technician/Site Supervisor at AS invent in Qatar where he conducts site surveys, installs cabling infrastructure including CAT6, fiber optics, and networking devices, and coordinates with clients. Previously he held roles as a Network Engineer, Site Supervisor and Telecom Technician for companies in Qatar, Philippines and UAE where he installed and tested cabling systems, designed networks, and troubleshot issues.
Apaasimon Ahungwa is seeking a challenging position where he can apply his professional skills. He has over 10 years of experience in telecommunications, primarily with Ericsson in Nigeria, working on 2G and 3G integration and troubleshooting. He has extensive technical skills with Ericsson equipment and systems. He holds a B.Sc. in Physics/Electronics and seeks to make proficient contributions while achieving organizational goals.
Narendra Bhati is an IT professional with over 6 years of experience managing hotel IT infrastructure. He has experience implementing and maintaining systems like PMS, POS, finance, payroll, email servers, firewalls and more. He is proficient in Windows, networking and virtualization technologies. Currently he works as the IT Manager at Suryagarh Fort and Palace in Jaisalmer, India where he oversees the IT department and infrastructure.
Michael Campbell has over 7 years of experience in technical engineering roles including installing and integrating cellular communications equipment. He has expertise in RF engineering, LTE, GSM, UMTS and working knowledge of protocols. His experience includes work with various companies installing, troubleshooting and maintaining equipment for networks. He also has a Bachelor's degree in Technical Management and an Associate's degree in Electronics and Computer Technology.
• 7.3 Years of Experience in TCP/IP networking, Satellite Operations, WI-FI N/W installation, Cisco Troubleshooting, ROUTING & SWITCHING, Network Optimization, Configuration V-SAT and Data Analyzing on GSM (2G) Network & 9 months experience on 3G (WCDMA) system
• Understanding of, BGP, OSPF, EIGRP, LAN/WAN network design, configuration, and troubleshooting.
• Knowledge of L2 technologies-VLANs/VLAN tagging, VTP, Spanning Tree, switched networks
• Take a leadership role on engineering network infrastructure projects to support routing and switching requirements including designing, configuring and troubleshooting large-scale networks.
• Understand the ITIL term IT Service Management (ITSM) based on ITIL best practices.
• Configure the V-SAT with the help of tools NMS.
• Take care of infrastructure and maintenance of the VSAT HUB
Michael Magera has over 25 years of experience in telecommunications project management and installation. He has worked for various organizations including the United Nations, Volt Telecommunications, and Ficom Corporation. Some of his responsibilities have included managing telecom projects, designing voice and data systems, overseeing cabling installations, and training and supervising teams of technicians. He has extensive experience working on complex projects and has a strong technical background in structured cabling, VoIP, and network infrastructure.
Clifford was an early member of the team and worked his way up to the top position. As the leader, he has implemented changes like more approachable management and consistent policies. He is considering whether software could help with the company's strategy. The proposed software provides executives with real-time financial and operational reports directly from the accounting data. It also offers strong budgeting, planning, and comparison features. Executives can access reports and data remotely. Alerts and notifications help leaders monitor business activities and metrics proactively.
Fantasyland Attractions Spring 2011 College ProgramLiz Antongiorgi
This document provides information about the Disney College Program Spring 2011 including:
- Guest Service Managers and Coordinators overseeing the program
- Bios for 28 participants including name, birthday, email, favorite quote, and favorite memory from the program
- Announcement about Grad Night 2011
The document shares details about the leadership and participants of the Disney College Program spring session through brief bios in 3 sentences or less.
Student Paintings, Tattoo artists, and Scientists: the Rutgers University Art...Megan Lotts
The Rutgers University Art Library Exhibition Spaces (RALES) were created so that an Art Librarian could more intentionally connect with the departments with whom she is a liaison, and to further engage the local campus communities by elevating the importance of scholarly research happening in the Arts. These spaces also provide an opportunity for student artists, graduate students in librarianships, and organizations putting up their first exhibit, to learn more about what goes into an exhibition, from creation of the work, to the public viewing, marketing, and reception. RALES also provides an opportunity for individuals to view artworks in person, as opposed to studying an image in a book.
In three years this teaching gallery has hosted 38 exhibits by students, faculty, and staff, of Rutgers, as well as a few local and out of state artists. There has been little to no cost in running this gallery space, other than the time. The most impactful aspect of RALES is that is has created a deeper connection to the patrons that the Art Library serves as well as built bridges across the campuses that have introduced the libraries to many new potential partnerships.
This presentation will include a brief review of exhibition spaces in academic libraries as well as a discussion on how gallery spaces can be low cost, easy to coordinate, and create a lasting impact. Audience members will learn more about the physical make up of RALES, examples of exhibits shown in the space, and tips on how one can create their own low cost gallery space. Lastly the author will provide examples for ways to find artist and curators and show a research guide that has been created to archive the spaces.
Penny has been in charge of Accounts Payable for four years, but she finds it difficult to keep track of all the invoices, payments, discounts, and ensure everything is accurate. She spends a lot of time each week trying to create reports for vendors and helping others. The document discusses features of an accounting software that could help Penny by automatically pulling due invoices, printing payment batches for approval, managing vendor relationships, tracking 1099/CPRS payments, and calculating sales commissions.
A Survey on Cloud Computing Security Issues, Vendor Evaluation and Selection ...Eswar Publications
Cloud computing is an emerging technology which could replace long-established IT systems. Cloud computing made big strides forward in 2013, and if a host of industry experts proves correct, it will make even bigger advances in 2014. As Forbes, CxoToday, GigaOM, and other news services that cover technology report, the experts forecast many more companies joining clouds or creating their own; new professional services emerging to manage the clouds and the data within them; and the clouds’ expansion transforming IT and work life in general trough out the world. Cloud computing makes it possible for an organizations’ IT to be more malleable,
save costs and process information and data faster than with long-established IT. Cloud computing is the operating of programs and storage of data and files in an online network, not on physical disks and hardware’s. Cloud computing arises from the IT technicians desire to add another layer of separation in processing information. Cloud Vendor Evaluation & Selection offering leverages the database to accelerate the identification and screening of candidate vendors in four-step vendor evaluation and selection process.
Este documento describe la pancreatitis aguda, incluyendo sus causas, síntomas, hallazgos de laboratorio y radiológicos clave, y complicaciones. Las pruebas de laboratorio más útiles para el diagnóstico incluyen la amilasa y lipasa séricas elevadas, así como niveles altos de proteína C reactiva que indican gravedad. Un hematocrito elevado al ingreso y aumento de la creatinina en las primeras 48 horas predicen un mayor riesgo de necrosis pancreática.
Este documento discute el significado de Sukot y la Sucá. Explica que Sukot representa el paso de lo transitorio a lo trascendental, simbolizado por vivir en una cabaña temporal. También representa la alegría de completar el ciclo anual de lectura de la Torá. La Sucá es un recordatorio de que aunque la utopía de Canaán sea efímera, no debe confundirse con un paraíso materialista.
This document compares e-commerce stores and online marketplaces. It finds that while e-commerce stores allow more control over branding and the customer experience, they require higher investment and maintenance. Meanwhile, online marketplaces have lower costs but offer less customization. The best approach for most brands is to use both, with marketplaces for quick reach and e-commerce stores for relationship building. Integrating e-commerce and ERP systems can help businesses take advantage of the benefits of both.
The document discusses interprocess communication (IPC) and threads. It covers different IPC mechanisms like signals, message passing using pipes, and shared memory. It also covers different threading models including user-level threads managed by libraries, kernel-level threads with a one-to-one mapping to OS threads, and hybrid models. The document outlines the life cycle of a thread and considerations for thread implementation.
Widening the limits of cognitive reception with online digital library graph ...Marton Nemeth
This document discusses using semantic web technologies like linked data and RDF to improve information retrieval from digital library collections. It provides examples of semantic implementations at libraries like Europeana, the French National Library, and the German National Library. Key points covered include linking diverse data sources to facilitate discovery, creating semantic search interfaces, and addressing challenges of referencing vocabularies and evaluating semantic datasets and user experiences. The research plan proposes comparing new semantic OPACs to traditional interfaces and developing a methodology for evaluating the user experience of semantic library systems.
Lecture presented by Joseph Marmol Yap at PAARL's forum held before the 44th General Assembly on 27 January 2017 at De La Salle University Libraries, Henry Sy. Sr. Hall, Taft Avenue, Manila
O documento fornece informações sobre primeiros socorros para emergências como engasgamento, corpos estranhos, crises epilépticas, queimaduras, choque elétrico e afogamento. Ele descreve sinais e sintomas, causas possíveis e condutas a serem tomadas em cada situação, sempre priorizando manter as vias aéreas abertas e buscar assistência médica emergencial quando necessário.
O documento discute os conceitos e procedimentos de recebimento, armazenamento e organização de medicamentos em farmácias. Ele descreve as etapas de conferência, contagem e registro de medicamentos recebidos, bem como a separação de produtos com defeitos ou vencidos. Também explica a organização dos medicamentos por tipo, como genéricos, termolábeis e controlados.
EMC World 2016 - mioaITL.08 Infrastructure as Code: Not Your Parent's Data Ce...{code}
Creating the modern data center with yesterday’s tools is not going to cut it. In this session, we will show you how to deploy applications on multiple cloud platforms, manage everything through automation, and tie it all together with modern tools and processes. The result? You create a more fluid and dynamic work environment that creates endless possibilities, like automatically updated inventory of available and used resources, and cloud-native infrastructures and applications, to name a few.
This document discusses various inter-process communication (IPC) mechanisms in Linux, including pipes, FIFOs, and message queues. Pipes allow one-way communication between related processes, while FIFOs (named pipes) allow communication between unrelated processes through named pipes that persist unlike anonymous pipes. Message queues provide more robust messaging between unrelated processes by allowing messages to be queued until received and optionally retrieved out-of-order or by message type. The document covers the key functions and system calls for creating and using each IPC mechanism in both shell and C programming.
Boutique Bar Brands is an experienced team of brand managers that specializes in launching and managing premium drinks brands in the UK market. They have over 50 years of combined experience in the craft beer and spirits industry. Their services include brand building, sales and marketing support, product design, and representing brands in the UK through distribution, account management, and sales. They have successfully launched over 15 drink brands and help clients achieve listings with major wholesalers and in high-profile on-trade accounts.
Searching for Inspiration: User Needs and Search ArchitectureTim Hill
Slides accompanying presentation of a paper given at ASIST 2016. The full text of the paper can be found here: https://www.asist.org/files/meetings/am16/proceedings/openpage16.html
This document contains a resume for Seiyed Ahamed Mohamed Aslam. It lists his personal details such as name, nationality, passport number and date of birth. It also outlines his work experience as an IT Systems Administrator and IT Officer for Kempinski Hotels in Doha, Qatar from 2010 to present. Prior work experience includes roles as an IT Engineer and IT Administrator in Sri Lanka from 2007 to 2010. The resume highlights technical skills in areas such as networking, Windows server administration, desktop support and hotel systems. It provides an overview of responsibilities in each role.
This document is a resume for Gregory Forster, who has experience as a Director of Information Technology, Network Manager, Systems Administrator, and Systems Analyst. He has over 15 years of experience managing networks, servers, workstations, and information technology projects for various companies. His technical skills include networking, routing, firewall configuration, virtualization, and voice over IP phone systems. He is currently a Network and System Engineer for Xylem Inc., where he is responsible for configuring, deploying, and managing their network infrastructure across the Americas region.
Swapan Kumar Mula is seeking a position in information technology that allows him to manage IT operations and staff. He has over 8 years of experience in IT infrastructure management, software implementation and support. His career includes roles as Manager of IT at Narayan Memorial Hospital and The Nation Hospital where he oversaw HMIS software and IT systems. He holds several technical certifications and has expertise in networking, servers, databases and virtualization.
Swapan Kumar Mula is seeking a position in information technology that allows him to manage IT operations and staff. He has over 8 years of experience in IT infrastructure management, software implementation and support. His career includes roles as Manager of IT at Narayan Memorial Hospital and The Nation Hospital where he oversaw HMIS software and IT systems. He holds several technical certifications and has expertise in networking, servers, databases and virtualization.
This document provides a summary of Gilbert S. Gonzales' qualifications and experience. It outlines his 22 years of experience in IT with a focus on project management, system administration, networking, and telecommunications. His most recent roles include IT manager positions at Transcosmos Asia Philippines and Hinduja Global Solutions, with responsibilities such as managing IT operations, projects, vendors, and client relationships.
The document is a resume for Ismail Abisoye Adebowale. It outlines his contact information, career objective, extensive training and certifications in telecommunications and networking, and work experience in network engineering roles for various companies. His duties have included network monitoring, maintenance, troubleshooting, project management, and ensuring service level agreements are met. He has strong skills in areas like IT service management, network operations, wireless and wired networking, and radio access networks.
This document contains the resume of Siddarth Kaul. It summarizes his work experience in network operations and technical support spanning over 3 years. It lists his areas of expertise as service management, complaint handling, vendor negotiation, SLA/performance tracking, and project management. His most recent role was as a Tier 3 Engineer at Pandora R&D Labs, where he provided backend support and technical support for unified communication products. Prior to that, he worked as an Engineer for TCIL where he supported VSAT installation and coordination for the African Union. He has an MSC in IT from Lovely Professional University and a B.Tech in ECE from NIEC Delhi.
Luis Negrón Fernández has over 20 years of experience in IT management roles in the pharmaceutical industry. He has a strong technical background and experience overseeing all IT functions including infrastructure, applications, networking, help desk support, and more. He is proficient in project management, SAP applications, and ensuring regulatory compliance. He has a proven track record of successfully implementing systems and initiatives to support business needs.
Luis Negrón Fernández has over 20 years of experience in IT management roles in the pharmaceutical industry. He has a strong technical background and experience overseeing all IT functions including infrastructure, applications, networking, help desk support, and more. He is proficient in project management, software like SAP, and ensuring regulatory compliance. He has a proven track record of successfully implementing systems, establishing best practices, and delivering solutions to meet business needs.
This document provides an executive profile and summary of qualifications for Raed Khalil. It outlines his extensive experience as a CEO and CIO, with over 25 years in technology and management. He has a proven track record of creating robust IT infrastructures, managing multi-million dollar budgets, and implementing cost-saving initiatives. The profile lists his areas of expertise and senior roles with companies in the US, UAE, and Middle East.
This curriculum vitae outlines Vishnu Bharadwaj's experience in telecommunications roles over the past 5+ years. He has worked for companies like British Telecom, Teak Staffing Pvt Ltd, Tata Communications, and I-Generation Pvt Ltd in roles such as Voice NOC Engineer, Communication Engineer, and Business Analyst. Vishnu has expertise in technologies like Cisco CallManager, Unity Connections, and SS7 signaling. He holds a B.E. in Electronics and Communication Engineering and is pursuing an M.B.A. Vishnu also has several Cisco certifications.
Ramesh has over 5 years of experience as a telecommunications engineer specializing in telecom switches, intelligent networks, hardware, software and transmission. He has expertise in Alcatel and Nortel switches and signaling protocols like SS7. He is currently an application engineer at Wipro and previously worked as a project engineer at ITI Limited providing maintenance and support for telecom networks and switches across India. He has technical skills in areas like GSM, IN, signaling, databases and operating systems.
This document is a resume for Muneer Awadh Balqadi summarizing his career experience and qualifications. It outlines his 14+ years of experience managing IT operations and infrastructure projects for universities and other organizations in Saudi Arabia. Key skills and responsibilities included IT strategy, network management, project management, and leading teams to implement systems like IP telephony, data centers, and security solutions.
Mike Stone has over 20 years of experience in the telecommunications industry. He has held various technical and managerial roles for companies such as Telkom, Coral Matrix, Brolaz SA, and currently works as a Regional Project Manager for Huawei Technologies. His experience includes installations, commissioning, and maintenance of wireless networks across Africa. He is skilled in GSM and LTE network deployment as well as microwave transmission equipment.
Mike Stone has over 20 years of experience in the telecommunications industry. He has held various technical and managerial roles for companies such as Telkom, Coral Matrix, Brolaz SA, and currently works as a Regional Project Manager for Huawei Technologies. His experience includes installations, commissioning, and maintenance of wireless networks across Africa. He is skilled in GSM and LTE network deployment as well as microwave transmission equipment.
Ajay Hemant Chodankar is an IT professional with over 15 years of experience managing IT infrastructure and projects. He currently works as an IT Manager at Panoramic Universal Ltd., where he is responsible for IT planning, budgeting, vendor management, and overseeing projects like ERP implementation and network design. Prior to this, he held IT management roles at other companies and has expertise in areas like data center operations, security, and service delivery.
Lekh Raj is seeking a position that allows him to utilize his 6 years of experience in software engineering and telecommunications. He has worked as a Senior Software Engineer and 2nd Level Assurance Engineer for companies like Aricent Technologies and Ericsson Global India. He has extensive skills and experience in intelligent networks, GSM networks, protocols, databases, and troubleshooting. Currently he is providing L2/L3 support for OSP systems and has successfully led several rollout projects.
INFORMATION TECHNOLOGY:
Linux/Unix Administration knowledge.
Oracle Database Management Knowledge
Intel servers’ installations and fault troubleshooting
Storage knowledge.
knowledge of Virtualization on desktop and server
Symantec Backup (Net Backup and Backup Exec) Knowledge
Networking Knowledge
POWER:
Good knowledge of Datacentre from both Power and IT infrastructure perspective
Good knowledge of Industrial and Domestic wiring.
Troubleshoot and repair of fault that has to do with Electrical Power industrial panel.
Hands on knowledge of electric motor maintenance
Good practical experience on Electrical Panel maintenance that involve electrical equipment like contactor, relay, limit switch, timer etc.
Solar Installation
Inverter/UPS Installation
Power Audit and Analysis or Solar power capacity recommendation.
INFORMATION TECHNOLOGY:
Linux/Unix Administration knowledge.
Oracle Database Management Knowledge
Intel servers’ installations and fault troubleshooting
Storage knowledge.
knowledge of Virtualization on desktop and server
Symantec Backup (Net Backup and Backup Exec) Knowledge
Networking Knowledge
POWER:
Good knowledge of Datacentre from both Power and IT infrastructure perspective
Good knowledge of Industrial and Domestic wiring.
Troubleshoot and repair of fault that has to do with Electrical Power industrial panel.
Hands on knowledge of electric motor maintenance
Good practical experience on Electrical Panel maintenance that involve electrical equipment like contactor, relay, limit switch, timer etc.
Solar Installation
Inverter/UPS Installation
Power Audit and Analysis or Solar power capacity recommendation.
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1. Engr. Mark Anthony B. Caban, ECE, ACA, ITILv3 Page 1 2/26/2016
EENNGGRR.. MMAARRKK AANNTTHHOONNYY BBAANNGGEELLEESS CCAABBAANN
EECCEE,, AACCAA, IITT--SSNNAA,, IITTIILLvv33FF email; I_M &Y_M: markanthonybc@yahoo.com
Mobile #: +63-949-455-3971
Mobile #: +63-926-762-5225
NATIONAL CAPITAL REGION Residence: Unit Lot 160, Almazor St., Brgy. 185, Airport Road, Marikaban, Pasay City, Philippines
Family Residence: BLK 14 LOT 32-34, ALPINE VILLE Subdivision, LAGAO, GENERAL SANTOS CITY, Philippines
Parent Residence: TAMBIS ST., PUROK BAGONG SIKAT, KORONADAL CITY, SOUTH COTABATO, Philippines Landline: +63-83-228-4418
OOBBJJEECCTTIIVVEESS::
To provide complete solutions to the Enterprise & SMB Company for Telephony Structure, IT
Systems Network Data and Security including management, quality and enhancement.
PPRROOFFEESSSSIIOONNAALL && TTEECCHHNNIICCAALL EEXXPPEERRTTIISSEE
6yrs working w/ Business Partner for Telephony and IT Systems Network Data Infrastructure Integration.
13+yrs working with BPO–Call Center, Insurance, Banks, Telemarketing in Enterprise Company and SMB Company
as Project Systems Engineer, Senior Administrator/Engineer, as Consultant, Supervisor and IT Head.
14+yrs networking environment, hardware/software setup, configurations, cabling standards & project management
13+yrs in PABX-VOIP, AVAYA BCMS, AVAYA CMS, Asterisk, Microsoft Lync integrating Telephony & GSM Carrier
such like VITELITY, FONALITY, NOVATEL, HELIUS, Globe, Bayantel, PLDT and Call Accounting Systems such
TELTRAC & TELEAUDIT in the installations, maintenance and backup, Voice Messaging such IVRS and Intuity Audix;
user’s training and operation.
12+yrs VOIP & SIP maintenance, administration, installation, & configuration of ASTERISK such NARRATONE-BTS,
VICIDial, ELASTIX, TRIXBOX, integrated to POLYCOM, VONAGE, SIPURA, eyebeam, XLite, IaxComm, SIPPS
FireFly, eSTARA, DIAX, GrandStream, LinkSys, Cisco
5+yrs in NICE Logger Recording Systems on CLS, SCREEN Logger, Universe, NICE Perform, PX and Web
2+yrs in JUNIPER Router, DSL, CISCO, LINKSYS, WIFI, ISP such GLOBE, PLDT, ANC, EASTERN, Bayan-Tel,
PACNET, and LOAD Balancer such PEPLINK and OPEN-DNS on maintenance, configuration & monitoring.
6yrs experience in VERINT & Witness Voice Recording maintenance, troubleshooting and administration.
2 yrs in STRATASOFT, VICIDIAL DIALER & TOUCHSTAR SOFTWARE DIALER & IVRS, VOICEMAIL, GENERAL
APPS, administration and technical configuration interfacing with PABX VOIP and Asterisk Server.
2+yrs in maintenance of IPC TRADING PHONE like TURRETS systems for financial & banking firms.
2 yrs in DICTAPHONE logger; Guardian & Freedom w/management for call center solutions & banks systems.
7+yrs experience on Right-Fax Server, Exchange Server and 2 years on Lotus Notes, including Active Directory on
Accounts creation & privileges, there setup, installations, maintenance, configurations and administration.
2 yrs experience in database specifically on Heat Administration, Lotus Notes, Microsoft Access, and SQL
Knowledge in DELL Server and Storage Center architecture such as EMC,
Knowledge on Windows Server 2012, Windows 7 & 8, CE, Mobile PC; laptop and PDA such as Pocket PC, Palm,
BlackBerry, iPhone and mobile/smart phone on their configuration, installation, trouble shooting.
Microsoft Administration such 2012 Server, Win 7& 8, Vista, XP, NT, CE, ME, 98, 2000, 2003, Office, Server & Advance,
SQL Server, Data Communications, on Ethernet & the Advanced Internet Business Skills for Systems Network Admin.
STANDARD OPERATING PROCEDURE AND IT FUNDAMENTALS that includes;
NOC Cable Layout (patch panel / MDF termination) & maintain proper information of all installations to facilitate future’s
upgrades/service requirement. Also provide tech support, attends service calls & responsible in providing maintenance
to all products installed & ensure equipment is tested upon installations and setup.
Identify and assess problems encountered during project execution and where appropriate, liaise with principals and
telecoms to check on faulty lines and to rectify problems.
Office Systems Administration/maintenance such ELID Proximity access, Copier auth – codes for individual users
Systems, Data Network & Telephony Security reviews and enhancement including configuration, backups, firmware
upgrade, inventory, logs report, billings monitoring, business support policy and maintenance procedure.
Research & setup Open-Source Telephony, Helpdesk Ticketing Systems & network monitoring tools for IT Service level
monitoring Support Quality and request issue administration, case deployment and solutions compilations.
Compliance for Company Requirements and Policy specifically on Insurance, Banks and Call Centre structure and
environments. And this includes workstation security such Removal of all optical drives, Implementation of Secure
Workstation Build with procedure, checklist, standard images, deploy images to all PCs & implement lockdown
Compliance for Email on there Standard Disclaimers & Signatures, and for Voice Mail Standards on the Greeting
Recording and Password Length Change (from 4 to 6 digits)
BUSINESS IT FUNDAMENTALS DOCUMENTATIONS that includes;
Vendor Selection/Management, IT Equipment Inventory Management and Purchasing/disposing of IT Equipment.
IT Service Requests Management such JOB ORDER FORM, IT Service/Problem; Using Incident Report Form,
Schedule & Checklist of Periodic Administration Task, Accounts Password, Access Profiles by Job Roles.
Periodic Review of Defined Users, Access Profiles and Rights, Data Backup and Archive Management, System
Configuration Backup Management, Data Network, Systems and Telephony Diagram, Voice Ports Assignment Tagging
and Documentation, IT Standard Operating Procedures and Guidelines; the IT Policy and Rules
Application Systems maintenance on non-active for System 6 user accounts, Apollo and Space 2 user accounts.
Schedule Systems Service Project Management using Change Management Report [CMR] to be submitted to
supervisors coordinating the regional for approval of activity.
2. Engr. Mark Anthony B. Caban, ECE, ACA, ITILv3 Page 2 2/26/2016
RREELLAATTEEDD WWOORRKK EEXXPPEERRIIEENNCCEE//TTRRAAIINNIINNGGSS IINNCCLLUUSSIIVVEE DDAATTEESS
VVOOIICCEE CCOONNSSUULLTTAANNTT –– IINNTTEEGGRRAATTIIOONN EEXXPPEERRTT HEWLETT PACKARD ENTERPRISE
11 Flr. HPE, Intelectual Property Centre, McKinley, Bonifacio, Taguig City January 19, 2015 – Present
Responsible for telephony systems implementation, project management, vendor management, that includes Avaya
Systems, Cisco Voice Integration, MiTel-Aastra MX-One, and Microsoft Skype Business Lync Products.
Project Implementation, integration and technical expert on the telephony products.
Global Business Client Consultant, projects and scheduled Activity and Task
VVOOIICCEE CCOONNSSUULLTTAANNTT –– MMSS LLYYNNCC 22001100 22001133 HEWLETT PACKARD ENTERPRISE
12 Flr. HPE, Intelectual Property Centre, McKinley, Bonifacio, Taguig City January 19, 2015 – October 26, 2015
Responsible for telephony systems administration and maintenance, vendor management,
Microsoft Lync, user deployment engineer, maintenance and administrator
Global Business Client Support, projects and scheduled Activity and Task
RROOHHQQ TTEELLEEPPHHOONNYY CCOONNSSUULLTTAANNTT STAR CRUISES – Famous City Limited
VVOOIICCEE SSYYSSTTEEMMSS NNEETTWWOORRKK EENNGGIINNEEEERR e-GENTING Hong Kong Limited
4 Flr. Star Cruises Centre, 100 Andrews Avenue, Newport City, Pasay Philippines 1309 August 16, 2011 – January 16, 2015
Responsible for telephony systems maintenance, repair, installations, modification, quality & Vendor management,
including carrier provider, PBX Systems, Recording systems, integration provider that involves AVAYA, Witness-Verint,
BTS Narratone Soft-switch PBX, TELCO Modems, Gateways, Servers, security and infrastructure.
PBX Integrator, deployment Engineer maintenance and administrator that includes Witness Verint, CMS, Teltrac
for Call Accounting Systems, AVAYA PBX and BTS Narratone Telephony Systems
Hosted Solution Integrator and designer such ASPECT Predictive Dialer Premise base and Quintum Gateways
Regional Business support, projects and scheduled Activity and Task
VVOOIICCEE NNEETTWWOORRKK SSYYSSTTEEMMSS CCOONNSSUULLTTAANNTT TELEDATACOM Philippines
25, Tycoon Centre, Pearl Drive, Ortigas Center, Pasig City, Philippines. May 1, 2011 – August 15, 2011
Responsible for Customer Interaction and Support (Client First On Call Support) on AVAYA, NICE, IVR, CAS & Adjuncts
Responsible and involved in the implementation, deployment, installation, modification, repair, and maintain
communications equipment of the clients & including information technology system of TELEDATACOM.
PROJECT HISTORY: Voice Project Systems Engineer (PVSE), Onsite Systems Engineer (OSE)
STAR CRUISES – Famous City Limited: VOICE Support Consultant for AVAYA PABX & Call Accounting Systems
PHIL-AM LIFE INSURANCE: Nation Wide Senior Voice Systems Engineer and Telephony Consultant
CLIENTLOGIC [SITEL]: VSE for AVAYA PABX
PBX Integrator, deployment Engineer, maintenance & administrator that includes NICE Perform, 8.9 Voice Recording,
Tele-Audit, Right-Fax Server, Avaya Systems such Call Management Systems, IVRS, CDR, Comp-Tel Integration,
AES- Application Enable Systems, Media Servers and Gateways from Telco Carrier, Analog, ISDN, & VoIP Systems.
VVOOIICCEE GGLLOOBBAALL EEXXEECCUUTTIIVVEE:: AAVVAAYYAA--NNIICCEE NNOOCC--LLEEVVEELL 44 PCCW Teleservices;BPO Teleservices
17 Flr. Union Bank Plaza, Meralco Avenue, corner Onyx St., Ortigas Center, Pasig City January 2, 2010 – June 30, 2010
Responsible for telephony systems maintenance, repair, installations, modification and quality management
Vendor management, including carrier provider, PBX Systems, Recording systems, integration provider that involves AVAYA, NICE,
CISCO MPLS, TELCO Modems, Gateways, Servers and DATA CENTER Cabling management & security.
PBX Integrator, deployment Engineer maintenance & administrator that includes NICE, CMS & AVAYA Systems
Business Support Projects and Quarterly Scheduled Activity and Task
1. CCAABBLLIINNGG RREE--MMAAPPPPIINNGG, January 2010 @ NOC Data Center
Making a straight forward 110 Block MDF integration to cross-connect to provide standard of cabling structure.
Checking faulty structure then report the issue to provide proper management for possible future problem.
2. PPBBXX FFAAIILL –– OOVVEERR SSYYSSTTEEMMSS && CCIISSCCOO MMPPLLSS FFIIRRMMWWAARREE UUPPGGRRAADDEE, February 2010 @ NOC Data Center
Making a straight forward 110 Block MDF integration to cross-connect to provide standard of cabling structure.
3. VVOOIIPP AACCTTIIVVAATTIIOONN AANNDD SSOOFFTTPPHHOONNEE UUSSAAGGEE, January 2010 @ NOC Data Center
4. NNIICCEE CCLLSS--RREEMMAAPPPPIINNGG, March 2010 @ NOC Data Center
Making a straight forward 110 Block MDF integration to cross-connect to provide standard of cabling structure.
GGLLOOBBAALL IITT HHEEAADD-- VVOOIIPP SSyysstteemmss CCoonnssuullttaanntt VONSCORP DATA SOLNS
15Flr Belvedere Bldg., San Miguel Avenue, Ortigas Center, Pasig City July 17, 2009 – December 30, 2009
IT Head, Supervise and Lead VOIP Telephony Systems and IT Systems management, monitoring and support
Responsible in the solutions management, modification, repair, and maintain communications equipment.
Responsible in monitoring IT Staff, supervising and heading the teams and creating standard operating procedures
PBX Integrator, deployment Engineer and administrator that includes VICIDial, Elastix,TrixBox, Free-PBX
Business Support Projects and Quarterly Scheduled Activity and Task
PROJECT with the Ticketing Systems Activation (Research and Development) and Documentation of HOW TO’s,
Downtime Response Escalation Process, Network Flow Diagram and Monitoring
VVOOIICCEE && IITT SSYYSSTTEEMMSS SSUUPPEERRVVIISSOORR ACE INSURANCE COMPANY OF NORTH AMERICA
14 Flr. Urban Bank Plaza Bldg., 2100 Chino Roces Ave., Makati City January 2, 2009 – July 31, 2009
Supervising VOIP Telephony Systems and IT Systems management, monitoring and support
Responsible in the solutions management, modification, repair, and maintain communications equipment.
PBX Integrator that includes deployment & maintenance that involves WITNESS, TELTRAC, CMS & AVAYA Systems
Business Support Projects and Quarterly Scheduled Activity and Task
3. Engr. Mark Anthony B. Caban, ECE, ACA, ITILv3 Page 3 2/26/2016
Regional Call Centre Priority Projects such Maintenance of Primary/Backup Air-conditioning Units, GSM Gateway,
Telephony System Security Review & Control Procedures, Voice File Handling – Storage & Purging, Call Centre PC’s
UPS, Server Room Security Alarm, Voice Backup Inventory, Automation of Reports Listed in IT Reports Catalogue.
Business Support on Systems 6, Meridian, Sponsor & Campaign Activation from User Acceptance Test to productions
Application System Implementations, Changes, and Enhancements from UAT to Productions such Campaign Activation
and CMS Report like Agent Monthly Time Sheet, End of Day Occupancy Report & Call Blending Setup.
SSEENNIIOORR VVOOIIPP PPAABBXX GGLLOOBBAALL AADDMMIINN//EENNGGIINNEEEERR TELUS INTERNATIONAL PHILIPPINES
31 Flr. Discovery Suite, 25 ADB Avenue, Ortigas Center, & 5 Flr, Market, Fort Bonifacio Makati August 13, 2007 – April 15, 2008
Responsible for AVAYA PABX/VOIP on Onsite Interaction Support, installations, modifications, repair, and maintenance
Business Support Projects and Quarterly Scheduled Activity and Task
1. PABX/VOIP Integrator, deployment, maintenance and administrator and that includes TELTRAC, CMS and AVAYA.
2. Perform system administration, maintenance and system problem backup to ensure optimal security and performance of
the system. Monitor service availability and troubleshoot system problem to minimize downtime.
3. Layout telecom cabling at main exchange (patch panel / MDF termination) and maintain proper information of all
installations to facilitate future upgrading / service requirement.
MMIISS NNEETTWWOORRKK SSYYSSTTEEMMSS GGLLOOBBAALL EENNGG’’GG SSUUPPEERRVVIISSOORR TOUCHSTAR SOFTWARE Phils
9-C, STRATA 2000 Plaza, Emerald Avenue, Ortigas Center, Pasig City, August 1, 2006 – August 1, 2007
Responsible in installation, modification, repair, maintenance including IT system (Cisco, Linksys, Juniper, etc…)
Responsible for Customer Interaction and Support (Client First On-Call-Support) on TOUCHSTAR SOFTWARE
PROJECT HISTORY: Systems Engineer (SE), Project Engineer (PE), Maintenance Engineer (ME)
LUGICALL: SE from Sept 2006 to August 2007 in the systems and supervisor installation with UAT.
STC Solution (People Support): SE from August 2006 to August 2007 in dialer reconfiguration and resetting, systems
and supervisor installation with UAT and quality monitoring, management, maintenance and deployment.
First American Lending FALC: SE from Nov2006 – Aug 2007 for configuration of Dial-On-Demand [DOD] & VOIP soft
phone, Edgewater gateway application, systems & supervisor installation with UAT, maintenance & quality monitoring.
TRIDEL Technologies Customer Systems: SE from August 2006 to August 2007 in dialer reconfiguration & resetting,
systems and supervisor installation with UAT and quality monitoring, management, maintenance and deployment.
GIS Goldstein Interactive Solutions: SE from August 2006 to August 2007 in dialer resetting and component server,
systems and supervisor installation with UAT and quality monitoring, management, maintenance and deployment
PBX and VOIP Customer Support Engineer on a soft phone and hard phone AIX/SIP set-up, configuration, and
troubleshooting, and an Asterisk-Linux trainee from September 2006 – March 2007.
Customer Support and Roving Engineer on LOCAL TouchStar Software customer; focus on re-installation, set-up
and maintenance, software deployment and troubleshooting any problem.
Support, repair and upgrade PC hardware and install, optimize and troubleshoot desktop applications including
networking structured such LAN/WAN (TCP/IP protocol and others) inside TouchStar Software Office.
Web Exchange Server Backup Maintenance Engineer on every local user’s configuration.
Systems Network maintenance, administrator and integrator of any workstation on there application
Maintain and setup of information technology equipment such desktop, laptop, printer, workstation & software setup
configuration & support such email (MS Outlook) also include OS setup & configuration (Windows 95/98, 2000, ME, NT,
XP, 2003, Office 97/2000/2003, Internet browser, & other system and data application software). Monitor service
availability and troubleshoot system problem to minimize downtime.
VVOOIICCEE NNEETTWWOORRKK SSYYSSTTEEMMSS EENNGGIINNEEEERR TELEDATACOM Philippines
27-B, Wynsum Corporate Plaza, Emerald Avenue, Ortigas Center, Pasig City, Philippines. May 13, 2005 – May 31, 2006
Responsible for Customer Interaction and Support (Client First On Call Support) on AVAYA, NICE, IVR, CAS & Adjuncts
Responsible and involved in the implementation, deployment, ins tallation, modification, repair, and maintain
communications equipment of the clients & including information technology system of TELEDATACOM.
PROJECT HISTORY: Voice Project Systems Engineer (PVSE), Onsite Systems Engineer (OSE)
PHIL-AM LIFE INSURANCE: Nation Wide Senior Voice Systems Engineer and Telephony Consultant
PBX Integrator, deployment Engineer, maintenance and administrator that includes NICE Perform & 8.9 Voice
Recording, TeleAudit, RightFax Server, Avaya Systems such Call Management Systems, IVRS, CDR, Computer
Telephony Integration, AES- Application Enable Systems, Media Servers and Gateways from Telco Carrier, Analog,
ISDN, & VoIP Systems.
CITIBank NA, Philippines: VSE AVAYA; PABX, CMS & Intuity Audix for systems management & solution
CITIBank Crescent, Philippines: VSE for NICE and AVAYA VOIP from May 2005 to December 2005 in the NICE
recording systems with CLS & quality monitoring, and management and on PABX maintenance and deployment.
IBMS Call Center, eDAKSH: PSE; AVAYA VOIP & NICE Logger, Verint.
CLIENTLOGIC [SITEL]: VSE for AVAYA PABX and MGX routine maintenance, deployment
BANCO DE ORO: VSE from July 2005 – May 2006 in the BCMS-Vu for Monitoring and maintenance.
4 LIFE: VSE for AVAYA in the PABX System at SMPP Bldg.
USAID: VSE for AVAYA in the PABX maintenance in PASAY and Roxas Boulevard PNB Bldg.
VETERANS: VSE for AVAYA in the PABX maintenance.
Philip Morris: VSE for AVAYA in the PABX maintenance in Makati Site.
Focus Care Corporation: VSE (BCMSVu) July– December 2005 for monitoring, maintenance & deployment with UAT.
Ambergris Solutions: VSE in the PABX Systems installations, maintenance and deployment in Ortigas and Makati Site.
LEVEL UP: VSE from September – December of 2005 in BCMS-Vu for monitoring, maintenance with UAT deployment.
Advanced Contact Solutions Inc. (ACS): For PBX & CMS upgrade, deployment w/UAT, monitoring & monthly backup.
HONDA Philippines: VSE for AVAYA PABX, including monthly and quarterly maintenance and monitoring.
SYKES Philippines: VSE for VOIP & CMS with MA, deployment, & monthly backup from May 2005 to May 2006
4. Engr. Mark Anthony B. Caban, ECE, ACA, ITILv3 Page 4 2/26/2016
MIRANT Philippines: PSE from November 2005 – March 2006 in the PABX/VOIP Systems Installation, Monitoring,
maintenance and deployment with UAT. Intuity Audix Systems Trainer and assist systems configuration.
SSYYSSTTEEMMSS NNEETTWWOORRKK AADDMMIINNIISSTTRRAATTOORR// EENNGGIINNEEEERR Jebsen & Jessen Comms Philippines, Inc.
Severina Diamond Industrial Estate, West Service Road, Km16, So. Express 1700 Paraňaque January 5, 2004 – May 13, 2005
Responsible for Systems Network and Data Administration, configuration, maintenance, troubleshooting and support on
Jebsen & Jessen Communications Department & Client First On-Call-Support. Responsible and involved in the
installation, modification, repair, and maintain communications equipment including information technology system of
JEBSEN & JESSEN PHILIPPINES and w/clients support products.PROJECT HISTORY: Voice Systems Engineer (VSE),
Project Engineer (PE), Maintenance Engineer (ME)
GLOBE TELECOM: VSE for NICE-NORTEL deployment, quality monitoring & management (January 2004-May 2005)
Equitable PCI Bank: VSE from February 2004 – May 13, 2005 for the IPC Trading Phone systems and voice logger
systems on NICE and DICTAPHONE (Guardian and Freedom Loggers).
ALLIED BANK: VSE from August 2004 to May 2005 for Dictaphone Freedom voice recording logger systems.
BANCO DE ORO: PSE & ME from January 2004 to May 2005 on installation, reconfiguration, development and
implementation of NICE Voice Logger systems & Dictaphone Guardian with quality monitoring and management.
CUSTOMER CONTACT CENTER (C – Cube): VSE from January to November of 2004 on development and
maintenance of NICE recording systems with CLS, & screen Logger & capture and quality monitoring and management.
E-TELECARE International: VSE last August of 2004 on development & maintenance of NICE recording systems with
CLS, & screen Logger & capture and quality monitoring and management.
Advanced Contact Solutions Inc. (ACS): VSE from January 2004 to May 2005 on development & maintenance of
NICE recording systems with CLS, VOIP, and Screen Logger that capture and do quality monitoring and management.
AIG-PHILAMLIFE: VSE from January 2004 to May 2005 for NICE Voice Logger Recording systems.
SYKES Philippines: VSE from January 2004 to May 2005 on development & maintenance of NICE recording systems
with CLS, VOIP, and Screen Logger that capture and do quality monitoring and management.
CITIBank NA, Philippines: VSE (January2004 – May 2005) in the installation, configuration, implementation,
development & UAT deployment of CitiPhone, Telesales, CitiService, Makati Treasury, Makati Branch, Alabang, Binondo,
Greenhills, & Libis Branch for Magellan Applications, CONCERTO Divine dialer & NICE Recording & CLS systems.
PPRROOJJEECCTT NNEETTWWOORRKK EENNGGIINNEEEERR ((CCOONNTTRRAACCTTUUAALL)) IBM Solutions Delivery Incorporated
5flr IBM Plaza, Eastwood City Cyber Park, Libis, Quezon City June 2, 2003 – December 31, 2003
Project Network Field Engineer for CITIBank Client, Citigroup IT & Infrastructure Division
Onsite Support Engineer responsible for PABX Maintenance, installations & administrator, of analog/digital phone lines
Structured Cabling Supervisor in MDF, LAN, WAN, Switches security, installations, maintenance/monitoring
SSWWIITTCCHH EENNGGIINNEEEERR SSTTUUDDEENNTT TTRRAAIINNEEEE Philippine Long Distance Telecommunication Company
Area of Assignment: LUZON CORE NETWORK DIVISION April 2000 – May 2000 (250hrs)
Functions and Responsibilities: Sampaloc and Makati National (See Certificate attached)
GMM CORE NETWORK DIVISION
Monitor and maintain operational status of the trunk facilities, and document trunk outage localization & restoration activities.
SWITCH ADMINISTRATION
Evaluate and implement database corrections and updates on dialing codes, trunk group names, and routing arrangement, signaling,
trunk and other related switch database. And also maintaining database of working lines.
Responding on monitoring switch operation facilities & associated DC power supply equipment on a 24-hours basis.
TRUNK PERFORMANCE ASSURANCE SECTION
Ensure and optimize implementation of automated trunk test routine on trunks and circuits terminated in exchanges.
SSOOCCIIEETTYY MMEEMMBBEERRSSHHIIPPAANNDD AAFFFFIILLIIAATTIIOONN
Philippine National Red Cross, Notre Dame Marbel University Society and South Cotabato Chapter (PRO)
Philippine National Red Cross, Rizal Chapter (member)
SSG Supreme Student Government High School Dept. (VP - Acting President)
Blessed Marcellin Champagnat (Vice Président)
CIRCLE “K” (Kiwanis Youth Organization), South Cotabato Chapter (member)
Saint Cecilia’s Choir and Ministry (Vice Président)
Tinig Marista Choir (Public Relation Officier – Head)
Night’s Of Thé Altar (SACRISTAN) from: Primary or Elementary to Thirsiary Level (started grade 3 – 5th College)
SSEEMMIINNAARRSS AATTTTEENNDDEEDD
TOUCHSTAR SOFTWARE: INTRODUCTION & ADVANCE SET-UP, CONFIGURATION & COMPONENTS SERVICES; IVR AND TELEPHONY
Venue: TOUCHSTAR; 9-C STRATA 2000 PLAZA, Emerald Avenue, Ortigas Center, Pasig City Date held: October 16 - 20, 2006
DELL SERVER AND STORAGE CENTER [EMC] TRAINING
Venue: Sitel [Previously ClientLogic] Baguio City, Philippine Date held: March 9, 2006
MICROSOFT EXCHANGE SERVER; Best Practices Analyzer Tool Level 300
Venue: Microsoft Philippine Exchange Room Date held: October 17, 2005
MOBILE PHONE REPAIR TECHNOLOGIES
Venue: FIXFON MASTER, Ali Mall Quezon City Date held: October 28 – November 2, 2002
LEADERSHIP SEMINAR WORKSHOP PHASE I, II, & III
Venue: Notre Dame of Marbel University, Date held: October 21, 1996, [Phase 1]; December 15, 1996 [Phase 2]; February 2, 1997 [Phase 3]
DRUG ABUSE PREVENTION EDUCATION
Venue: Koronadal, Philippine National Red Cross; South Cotabato Chapter Date held: August 31, 1996
RED CROSS YOUTH CAMP 1996
Venue: Tupi, Philippine National Red Cross; South Cotabato Chapter Date held: October 6, 1996
RADIO BROADCASTING STATION PLANNING; IECEP – NDMU CHAPTER
Venue: Marist Formation Center, NDMU Date held: August 25, 2000
5. Engr. Mark Anthony B. Caban, ECE, ACA, ITILv3 Page 5 2/26/2016
EEDDUUCCAATTIIOONNAALL AANNDD TTRRAAIINNIINNGG DDEEVVEELLOOPPMMEENNTT
Post Graduate Master in Management; Major in Business Analytic
IBM – ACE: Asia Pacific College: Paseo de Magallanes, Makati City, Philippines
Course Curriculum include: 9 June 2012 – Present
Management Accounting and Managerial Economics, Marketing Management and Human Resource Management
Finance and Risk Management, Operation Management & Services Management, Managerial Science and Managerial
Statistics.
System and Network Administration with Advance Information Technology
Course Curriculum includes: 10 October 2000 – 15 September 2002
(NT11 Version 4) Windows NT Core Technologies & Administration, (NT12 Version 4) Windows NT Server & Enterprise
Implementing, (NT14 Version 4) Microsoft Networking Essentials, (NT15) Microsoft Windows 98 Administration, (NT 21)
Internetworking with TCP/IP Materials on Microsoft Windows NT Workstation 4, (NT32) Managing Microsoft Internet
Information Server 4, Data Communication from Basic to Broadband, Ethernet in Depth, & Advanced Internet Business
Skills.
Microsoft Certification on Systems Administration with Advance IT
Aptech Computer Education: Ascent Network Solutions, Inc., Pasong Tamo, Makati City, Philppines
Course Curriculum includes: April 5, 2003 – May 16, 2004
HTML, DHTM & JavaScript; Macromedia Dreamweaver; & Logic Building C, Windows 2000 Professional & Server
implementation & administration (70-210/70-215), Managing Windows 2000 Network Environment & Operating System
(70-218), SQL Server 2000 database design, implementation & administration (70-228)
College Bachelor of Science in Electronics Communication Engineering Degree
EEXXAAMMIINNAATTIIOONN PPAASSSSEEDD In Manila (License No.: 0026312)
Notre Dame of Marbel University, Koronadal City, South Cotabato, Philippines June 1996 – March 2001
Trade/Vocational CISCO CERTIFIED NETWORK ASSOCIATES BOOTHCAMP
RIVAN IT Training Systems Corp: CISCO Educational Partner in Philippines in Mendeola Square, Recto, Manila City, Philippines April 2008
CELLPHONE UPGRADE STUDENT TRAINEE ENGINEER
BULLS EYE Electronics & FIXFON Cellphone Master Ali Mall, Cubao, Quezon City, Philippines October ‘02– November 2002
High school SECONDARY LEVEL: High School Department, Notre Dame of Marbel University
Alunan Avenue, Koronadal City, South Cotabato, Philippines June 1992 – March 1996
Elementary PRIMARY LEVEL: Elementary Department, Notre Dame of Marbel University
Alunan Avenue, Koronadal City, South Cotabato, Philippines June 1986 – March 1992
PPEERRSSOONNAALL PPAARRTTIICCUULLAARRSS && IINNFFOORRMMAATTIIOONN::
Born on the 25th
of December 1979 in Koronadal City, Philippines, 36 years old, can speak English,
Filipino – Tagalog, Cebuano, & ilonggo, a Roman Catholic, has good leadership & interpersonal
qualities. I’m a person with strong sense of responsibility, self-motivated & positive attitude. Have
outstanding talents such singing & dancing, who also loved to cook; pasta & any vegetables food,
enthusiast, and flexible, creative, disciplined & well organized in work habits with ability to function
smoothly in pressure situations. I’m a hardworking, fast learner & willing to learn more. Interest includes
Home Interior design, upholstery, Internet Technologies and Networking, reading I.T. books that focus
on the I.T. – Trends on the world of computerization.
Relative in Koronadal City, Philippines:
S/SUPT DIOSDADO T. BANGELES, PNPA Relationship: UNCLE
Contact #: +63-83-5200-747 Mobile #: +63-929-144-1096
Address: St. Gabriel Subdivision, Koronadal City, South Cotabato, Philippines
Name of relative in Florida:
NOEL BANGELES CABAN, Registered Head Nurse Relationship: Brother
Contact number: +18062925300
Address in Florida: 3749 SW 73rd
Way Gainesville, FLORIDA, 32608, USA
Name of relative in Canada:
MRS MARILOU LAMBAYAN Relationship: Aunt (father younger sister)
Contact #: 403 293-1283 email address #: maloulal@yahoo.com
Address in Canada: 256 Willowmere Way, Chestermere, ALBERTA, CANADA