Swapan Kumar Mula is seeking a position in information technology that allows him to manage IT operations and staff. He has over 8 years of experience in IT infrastructure management, software implementation and support. His career includes roles as Manager of IT at Narayan Memorial Hospital and The Nation Hospital where he oversaw HMIS software and IT systems. He holds several technical certifications and has expertise in networking, servers, databases and virtualization.

1. RESUME
Name: Swapan Kumar Mula
Address: Kolkata, West Bengal, India.
Mobile:+919800117629 | E-mail: swapan.mula20@gmail.com
Residency Status: Indian Citizen
Religion: - Hinduism
Career
Objectives
To become part of a challenging organization that provides opportunities for personal and
professional development in the field of Information Technology & Information Systems with
active interest in the field of IT Infrastructure Operations Management and HMIS application
Implementation and support, that involves Technology Management, High Level Design,
Project Planning, People Management and Development of Procedures and Processes. To work
in a quality certified organization, which gives me an opportunity to demonstrate my skills & in
turn be a source of growth for the organization.
Achievements
 PROFESSIONAL EFFICIENCIES:
 Excellent problem solving and deductive reasoning skills.
 Excellent organizational ability with a high attention in detail.
 Effective leader with strong interactive and inter personal skills.
 Innovative, creativity and a strategic thinker.
 Capacity to make decisions and think on my feet.
 Abilityto work independently and as a teamplayer. Adapting quality
with the changing need.
 Non-stop working ability and Responsible.
1. BestEmployee Award: The Mission Hospital, Durgapur, 2017-18
2. Star ofThe MonthAward: Brahmananda Narayana Multispecialty Hospital,
Jamshedpur, 2014-15
Education  Executive MBA (Majors: IT & General Management) from KSOU Karnataka,
India
 B. A from EIILM University, SIKKIM, India
Qualifications  H.S from W.B.C.H.S.E, W.B, India
 M.P from W.B.B.S.E, W.B, India
&

2.  Manage information technology and computer systems.
 Plan, organize, control and evaluate IT and electronic data operations.
 Manage IT staff by recruiting, training
andcoaching employees, communicating
job expectations and appraising their
performance.
 Design, develop, implement and coordinate systems, policies and
procedures.
 Ensure security ofdata, network access and backup systems.
 Act in alignment with user needs and system functionality to contribute
to organizational Policy.
 Identify problematic areas and implement strategic solutions in time.
 Audit systems and assess their outcomes.
 Preserve assets, information security and control structures.
 Handle annual budget and ensure cost effectiveness.
 Oversee all technology operations (e.g., network security) andevaluate
them according to established goals.
 Devise and establish IT policies and systems to support the
implementation of strategies set by upper management.
 Analyze the business requirements of all departments to determine their
technology needs.
 Purchase efficient and cost-effective technological equipment and
software.
 Inspect the use of technological equipment and software to ensure
functionality and efficiency.
 Identify the need for upgrades, configurations or new systems and report
to upper management.
 Controlbudgetand reportonexpenditure.
 Assist in building relationships with vendors and creating cost- efficient
contracts.
 Running Regular checks on Network and Data Security.
 Identifying and acting on opportunities to improve and update software
and systems.
 Developing and implementing IT policy and best practice guides for the
organization.
 Designing training programs and workshops for users.
 Conducting regular system audits.
 Overseeing and determining timeframes for major IT projects
includingsystem updates, upgrades, migrations and outages.
 Managing and reporting on allocation of IT budget.
 Providing direction for IT team members.
 Identifying opportunities for team training and skills advancement.
JOB
Responsibilities

3.  Technical & Professional Certifications:
 PMP® Certification Training from EDUREKA, Bangalore, India.
 RedHat Certified Engineer (RHCE) From L.C.A, Kolkata, W.B, India.
 Microsoft Certified IT Professional (MCITP) From L.C.A, Kolkata, W.B, and India.
 Cisco Certified Network Associate (CCNA) From IIJT InfoTech, Kolkata, W.B, India.
 Computer Hardware & Networking (Advance NH+) From L.C.A, Kolkata, W.B, India.
 Diploma in Software (CITA & DITA) From Government of W.B, India.
 KEY - ITSKILLS, TECHNICAL PROFICIENCIES & PRODUCT EXPERITISE:
Networking Products WS-C3850-48XS-S Core switch, WS-C2960X-24TD-L Switch, AIR-CT3504-K9 Access
point,Cisco Routers 7200, 3600 series; Cisco Switches 4006, 6500, 2950, 1900 series,
Catalyst/Enterprising; HP Switches 5820 & 5800, D-Link DG 2620 Switches.
Firewalls/IDS Fort iGATE 80C, 90C, 100C. Cyberoam (UTM) CR 50ing
& 100ing. Sophos XG 235/ 250/ 135.
Network Protocols TCP/IP, IP- Subnet, IPX/SPX, Ethernet, DNS, DHCP, FTP, HTTP, NAT, POP3/SMTP, SNMP.
ApplicationKnowledge
HMIS
HMIS - (HINAI, JEEVA, Akhil Systems, Napier Healthcare, Trio Tree Technology &
Oakland Systems - MEDNET Labs).
Ms Office- 2007/2010/2013/2016/2019, Attendance software (SPP), Payroll, Tally Erp9.
Servers HP ML350 Blade Server, HP ML 30, HP ML 110, HP ML 150.
Cisco UCS C220 M5 SFF Rack Server, CISCO Net APP.
Server OS / Platforms Windows server 2003, Windows Server 2008 & 2008 R2/ 2012 R2/2016R2/2019 STD. Red Hat Linux.
Client OS Windows XP, Windows 7 all version, Windows 8.1 pro, Windows 10, Windows Vista, Fedora
Linux, RHEL, Ubuntu 14.0,Mint 17.0. , Cent OS.
Management Tools VNC, NSM, Remote Shell Access,RDP.
Virtualization VMware ESXi 3.5 to ESXi 5.0 & VMware Sphere, Hyper-V. VMware Workstation
Server Knowledge DNS, DOMAIN, DHCP, Active Directory, Remote Desktop server, Tally Server, Web Server,
FTP Server, Antivirus Server (Symantec/ Quick heal, Bit defender), Cloud Server, TELNET,
Windows firewall, WDS, VOIP, IIS Configuration.
Tele Medicine Tele Medicine through Apps and Web Browser.
Storage NAS/ SAN- Local Storage, Cloud concept,External HDD, TAP Drive.
Backup Software Symantec Netback up, Cloud Solutions.
Databases Oracle 10g & 11g, MS SQL-2016/2019 ver.
Other Skills
Active Directory, CCTV, DVR & NVR installations, Finger print Reader installation, Access controller
& Readers Installation, Door locks installation and remote monitoring configuration. Analogue and IP
Camera configuration. EPABX – Telephone.
Monitor, UPS, Printer, Laptop, Desktop Troubleshooting and Computer Assembling, repairing, EPABX,
Telephone extension box setting & installation and troubleshooting ofBarcode Printer.

4. WORK EXPERIENCE:
TECHNICAL SKILLS :
1. HMIS- Implementation and integration. Worked on HINAI,Napier Healthcare (Web
version & Client Version), Akhil Systems, Trio tree & Oakland Systems Pvt Ltd. [Med
Net Lab].
2. Application Support.
3. LIS – Configuration and integration with HMIS.
4. Basic Knowledge on Oracle 10g and 11g.
5. DB Knowledge – Basic knowledge on PLSQL andMSSQL.
6. RISPACS - Configuration and integration with HMIS. Worked on Moksha, IQ WEB, Mediff and HCL.
7. Maintenance Daily Backup reports from Servers.
8. Windows Server – Maintenance of Servers (DB Server, DR Server, PacS Server, Application Server, Report
Server, Web Server, Domain Server, Antivirus Server, Payroll Server).
9. Linux Cluster Server maintenance.
10. Network – Network maintenance with L2 / L3 switch, Router, Firewall- Cyberoam, Fort iGATE and
Sophos.
11. SMS service and API integration with HMIS.
12. Tally ERP.9 Server configuration and Support to Client users’. Vendor Management – Vender creation and
Negotiation.
13. Maintenance of HospitalWebsite, Face book design and marketing, Digital Marketing.
14. Manage a technical team comprising of system administrators, DBA's and consultants to bring inprojects/
tasks on time and within budget. Identifying and implementing continuous improvement initiatives
including process and technical tools.
15. Identifying and implementing chargeable technical service offerings in addition to currentinstallation
services.
16. Provide leadership and direction on user issueresolution.
17. Liaising and escalating issues where appropriate with in the Legal Software Solutions Leadership team.
18. Manage internal projects to support existing products& for the development of newproducts.
19. Full budget responsibility for Infrastructure budget, including forecasting and budget planning.
1. NARAYAN MEMORIALHOSPITAL: 9th June 2021 to Present: Manager – IT&HOD.
2. THE NATIONHOSPITAL:16th February2021 to 7th June 2021: Manager-IT.
3. THE MISSIONHOSPITAL: 5th October 2015 to 15th February2021:AssistantManager-IT
4. BRAHMANANDANARAYANA MULTISPECIALITY HOSPITAL:9thSeptember 2013 to 1stOctober2015:
Executive-IT.
5. MEGHBELA BROADBANDPVT. LTD: 16th August 2011 to 5th September 2013:
Sr. IT- Field & NOC Engineer.
6. VIJAY ELEKS CORPORATION: 15th
March2010 to 13th
August 2011 as Sr. IT– Field Engineer.

5. 1. NARAYAN MEMORIALHOSPITAL,KOLKATA (9thJune2021- Present)asManager – IT & HOD
2.
: (KOLKATA, W. B, INDIA)
(Narayan MemorialHospitalis a Unit of Narayan Health Services Pvt Ltd.It is 200 Bedded,
NABLandNABHEntrylevelAccreditedMulti-SpecialtyHospitalat Behala,Kolkata and W.B).
HMIS: Oakland Systems (MEDNET) andTrio Tree (Web version,Patient Portal, LIS, RIS, Doctor Portal, Mobile
App, EMR).
Taking care of Core networking, Software’s and all hardware of National Gems High School and Headoffice of
Narayan group of Projects.
2. THENATION HOSPITAL,DURGAPUR(16thFebruary2021– 7thJune2021)asManager-IT
: (DURGAPUR, W. B, INDIA)
(THENATIONHOSPITALis a Unit ofTanveeDiagnostic LLP.The NationHospitalfor Healthy
Nation is 300 Bedded, ASuperspecialty Hospitalin EasternIndia,Durgapur,W.BandIndia).
HMIS:Napier Healthcare(Web version, PatientPortal, Doctor Portal, Mobile App,EMR,
Online Patient report).
3. THE MISSION HOSPITAL,DURGAPUR (5thOctober 2015–15thFebruary2021)asAssistant
Manager -IT:
(DURGAPUR, W. B, INDIA)
(THE MISSION HOSPITAL is a Unit of Durgapur Medical Centre Pvt. Ltd. It is 400 Bedded a Superspecialty
Hospital& Cardiac Specialist Hospital. It is the First NABL/ NABH/ AHPI/ JCI Accredited Hospital in Eastern
India, Durgapur, W.B and India).
HMIS: Akhil Systems (Web version, Patient Portal, Doctor Portal, Mobile App, EMR, Online Patientreport).
Napier Healthcare (Windows version).
4. BRAHMANANDANARAYANAMULTISPECIALITY HOSPITAL, JAMSHEDPUR(9thSeptember
2013–1st October 2015) as anExecutive–IT:
(JAMSHEDPUR, JHARKHAND, INDIA)
(Brahmananda Narayana Multispecialty Hospital is a Unit of Narayana Hrudayalaya Ltd. It has approx. 45
Hospital Units. It is NABL and NABH Accredited Hospital. It is Cardiac Specialist Hospital around in INDIA
and Cayman Islands).
HMIS: HINAI.
 EMPLOYMENT HISTORY:

6. 5. MEGHBELABROADBANDPVT.LTD.(161thAugust2011 to 5thSeptember2013) asSr.IT – Field&
NOC Engineer. (KOLKATA, W. B, INDIA).
(Meghbela Broadband is an Internet Broadband Service Provider, It’s has ownNOC
and ISP) It is Core IT ISP Networking Company.
6. VIJAYELEKSCORPORATION(15thMarch2010–13thAugust2011)asSr.IT FieldEngineer :
(KOLKATA, W.B, INDIA)
Vijay Eleks Corporation is a Networking Company. It is an IT lead base company in West
Bengal, India.
PERSONALINFORMATION:
Father’sName : - Mr. Badal ChandraMula
Gender : - Male
Nationality : - Indian
Date-of-birth : - 03-11-1992
Birth Place : - West Bengal, India
Marital Status : - Unmarried
Permanent Address: - C/O: Badal Chandra Mula
Vill-Kultikri,P.O. Kultikri+Aranga, Dist.- Purba Medinipur,
P.S- Egra, Pin- 721448, West Bengal, India.
Language Known: Bengali, English, Hindi and Oriya.
Mobile Number: +91 9800117629
Email-Address :- swapan.mula20@gmail.com /swapan.mula@yahoo.in
I do here by declare that all the above information provided by me are true and correct to
my best of my knowledge.
Date: -
Place: -Kolkata (W.B)/ India (Signature)
Swapan Kumar Mula