1. Raed Khalil
USA: 159 Quail Drive,
Dillsburg, PA 17019
717-433-1477
rkhalil@verizon.net
UAE: +971 55 829 5567
Executive Profile
Chief Executive Officer / Chief Operations Officer / Chief Information Officer with company oversight,
committed to cost-effective management of resources and quality performance.
Technology and business visionary with executive and hands-on experience in multi-million dollar enterprises.
Strong record of success in creating robust IT architectures and infrastructures. Proven ability to bring the
benefits of IT to solve business issues while managing costs and risks; 25+ years of IT experience with 20+
years in management. Provide strategic direction to senior management on technology.
Dynamic management career with strong leadership, problem-solving, planning, team-building and project
management skills. Recruit, develop, motivate and retain diverse staff structuring them in teams that deliver
results and savings. Full responsibility for P&L and multi-million dollar budgets.
Core Competencies
 Executive Leadership & Communication ● Staff Management & Team Building
 IT Delivery & Project Management ● Budget Development & Management
 Business Development ● Strategic Analysis, Planning & Assessments
 Business Reengineering ● Enterprise Systems Planning & Integration
 Change Management ● R&D and full Development Lifecycle
 Large Scale Deployments ● Continuous Improvements
 Cost Control & Cost Containment ● Process Improvements & Best Practices
 Infrastructure Design & Implementation ● Team Development, Mentoring & Instruction
Professional Experience
Exclusive IT Solutions Manager
January 2014 to Present *Consultant Expert*
Dubai, UAE
Built the entire IT infrastructure for a new Clinic. Built the
Website and established a backup system and purchased the
backup software. Built new servers with active directory
and databases. Rebuilt all PCs and installed Windows 7
coupled with Office 2010. Established a new domain and
joined all PCs to the domain. Created a Facebook Page for
the Clinic. Setup the SEO on the Facebook page to gain the
most ROI for the Clinic. Setup a fully functioning IT
network. Converted the telephone system from PBXto
VoIP system. Setup wireless networks for the doctors, staff,
and guests; with the appropriate security for each network.
Installed antivirus/antimalware software. Implemented a
new security system CCTV. Monitor the progress and
vulnerability of the system. Train the new IT staff on all
functions of the network. Retained as an IT consultant.
Owner / CEO / Sole Proprietor
January 2011 to Present
RK IT Consulting – Dillsburg, PA
Our IT services include:
 IT Service Management (ITSM)
 Network Management
 IT Systems Management
 ITIL
 IT Service Management
 Continual IT Improvement
 Network Security

2.  Cyber Security
 Disaster Recovery
 Consultancy
 Remote Desktop Services
ChiefInformation Officer
May 2005 to January 2011
Harkins Builders, Inc. – Marriottsville, MD
Managing an IT staff of Network Engineer, System Administrator, PC Technician, PeopleSoft System
Administrator, Director of PeopleSoft Development, and a Corporate Trainer. Supporting 2 headquarter offices,
Maryland and Pennsylvania with a total of 245 employees. Managing 43 job sites' IT infrastructure and
requirements. Saving the company $1.2 Million by coming on board and hiring a full IT staff and eliminating the
outsourced vendor. Redesigning the Server room
Implementing new systems and architecture. Developing new IT policies and procedures and participated in the
rewriting of the company's handbook to include the new policies. Migration of all servers from Windows NT and
other operating systems to Windows 2003 to standardize on single operating system. Consolidating and
stabilizing servers improving hardware uptime from 55% to 99%. Reanalyzing network traffic eliminated
unnecessary routing and equipment and reduced cost by 30%. Improving IT operations and system performance.
Controlling IT costs. Reducing software downtime from 50% to <2%. Introducing free helpdesk software with
knowledge base to be used by the IT staff for helpdesk calls. Placing the helpdesk phone number in a hunt group
to include all IT department staff to make sure the calls were answered within the first 3 rings. Updating software
compliance by using legal software from 30% to 100% compliance. Implementing Citrix to save on licensing for
field users; also to allow remote access to users' documents. Upgrading PeopleSoft from version 8.1 to 8.9; under
budget and ahead of time. Reducing PeopleSoft annual maintenance support by 50%. Reducing the Telephony
expenses by 50% by implementing VoIP to replace the old PBXsystem. Renegotiating software and hardware
maintenance agreements accomplishing a 25% savings. Restructuring the Backup process and established an
offsite storing location. Developing, testing an extensive Disaster Recovery process. Implementing VPN's at all
jobsites to ease access to folders and documents at headquarters. Implementing local backups at every jobsite to
ensure safety and integrity of the users' data. Aligning IT with enterprise goals. Cultivating the IT and enterprise
relationship. Developing the business strategy. Looking for a competitive advantage. Managing IT crises.
Managing security. Selecting and negotiating with vendors. Developing customer market strategies and
technologies. Strong background in IT Security, intrusion detection, and firewall technologies.
Sr. Network Engineer / Software Development Service Center Manager
December 1998 to May 2005
SAIC – Abingdon, MD
Managed an IT department of 56 programmers and Network Engineers. Consulted as the Sr. Network Engineer
for IPMS,DMS, JSGPM, PLL,and MARB; all are Department of Defense projects. Migrated workstations from
WIN 95 & 98 to NT Workstation, then WIN 2000, then WIN XP. Installed Enterprise Patches Management &
SUS. Oversaw Raptor Firewall Administration. Technical Lead/Network Engineer for VoIP,for a Department of
Justice project. Spearheaded Visual Studio Source Safe: Installation, Configuration, Update,and Administration
of the software; Source Safe is similar to Share Point & Citrix in function and usability. Ensured production
documentation is accurate and up to date. Supported enterprise global network and third party vendor
connections with technical expertise in Cisco switching/routing and troubleshooting. Provided documentation
and network diagrams on a timely basis.
Maintained knowledge of industry trends and best practices. Boosted Signaling, framing and protocol standards
for circuits including 56k, ISDN, T1, T3, Frame Relay, and ATM MAN/WAN. Developed and execute IT
projects and provide guidance for a verity of IT activities. Analyzed and document user's Networking
requirements for an integrated 2003/XP/2000/NT/Solaris/SUN LANs/WANs/MANs.Purchased and evaluating
both hardware and software. Analyzed Network Security requirements. Developed a life-cycle support plan.
Designed and maintain a tested LAN/WAN/MAN. Planed and perform Network Engineering research and
design development. Supervised teams of Network Engineers through project completion.
LAN / SYSTEM ADMINISTRATORMANAGER
June 1993 to December 1998
IBM – Rockville, MD
Provided Systems Integration, Life Cycle Systems developments, LAN Support, and Computer Programming.
Installed hardware,software,and upgrades, tested ensured connectivity, performed backup and recovery
activities, and verified configurations. Provided the support for all Tests and manufacturing Engineers to assure

3. that manufacturing and production of all IBM models of Computers are operating to specifications. Provided
Network and Workstation support to IBM PC Company employees, in a Network comprised of more than 50
servers and workstations as well as routers and bridges. Provided external and internal telephone support for
Value point, PS/2, and Pentium systems for hardware and software.
Assisted customers, dealers, and other service representatives in diagnosis, repair/replacement procedures for
hardware options including Token Ring adapters,Ethernet cards,internal and external Drives (Tape Backup,
CD-ROM,Hard Drives, floppy Drives), and ISA and SCSI Drive controllers.
TECHNICAL PROFICIENCIES
Server Related Technologies: Active Directory, MS Exchange, MS IIS, Veritas Backup Exec,
MS Routing/Remote Access,SANs.
Operating Systems: Windows (95, 98, NT, 2000, XP, Vista, 7 & 8), Windows 2003, 2008 & 2012 Server, MAC
OS, and UNIX(Red Hat).
Networking: LAN,WAN, VPNs,DHCP,DNS,WINS,TCP/IP, SMTP,Firewalls, VoIP,FTP, Telnet, SSH,
and Cisco Routers/Switches/firewalls.
Software: Lotus Notes,PeopleSoft, Communications Manager, MS Office (97, 2000, 2003, 2007, 2010 &
2013), Citrix, C++, FORTRAN,COBOL,BASIC,SAS, HTML,JAVA,MQSeries, DB2, CISCO, Cold
Fusion, Dreamweaver,Oracle,IT Security, Inter-Tel Telephone System, Antivirus, and Antispyware.
Hardware:Dell, HP,Apple, IBM, Cisco, and 3COM
Social Media: Facebook, Twitter, Instagram, Snapchat, etc…
Education
University ofPhoenix
M.S. Computer Information Systems Management
Wichita State University
B.S. Electrical & Computer Engineering
Keywords
Certifications:
CISCO, MICROSOFT,& PMP (Project Management)
Languages:
Read,Write, and Speak fluent Arabic & English
US Citizen