This resume is for Christopher A. Smith, seeking a position utilizing his expertise in information technology and security. He has numerous IT certifications including CompTIA A+, Network+, and Security+ as well as certifications from Dell, Lexmark, and Xerox. He has worked as an IT technician for several companies, providing installation, repair, and support services for computers, printers, and other electronics. He is currently working towards additional certifications from Microsoft, Cisco, and Linux.

1. Christopher A. Smith
TEL: (718) 622-3841
EMAIL: smithbrooklyn88@aol.com CELL: (347) 622-6276
OBJECTIVE:
To work in an environment where my expertise will be a valued asset, and continue to increase
my skills, to help secure our nation’s infrastructure by maintaining constant network security
awareness, to enforce and implement security policies to further increase the resilience
security and integrity of our nation’s infrastructure with every role that I play in Media
Information And Technology. To further my accomplishments and achievements in my life and
work.
INFORMATION AND TECHNOLOGY CERTIFICATIONS:
 CompTIA A+ Certified Professional.
 CompTIA Network+ Certified Professional.
 CompTIA Security+ Certified Professional.
 Dell Certified Systems Expert.
 Lexmark Certified Printer Technician.
 Xerox Certified Printer Technician.
EDUCATION: April 2009 - Present
New Horizons Computer Learning Center: Pittston, PA-Long Island, NY
 CompTIA A+ (Completed)
 CompTIA Network+ (Completed)
 CompTIA Security+ (Completed)
 CompTIA Linux+ Powered By LPI (In Progress)
 Microsoft Certified Systems Administrator (MCSA) – (In Progress)
 Cisco Certified Network Associate (CCNA) – (In Progress)
 Cisco Certified Network Associate (CCNA Security) – (In Progress)
University of the State of New York Education Department:
 G.E.D August 2008
SUMMARY OF SKILLS:
 CompTIA A+ Certified Professional IT Technician.

2.  CompTIA Network+ Certified Professional.
 CompTIA Security+ Certified Professional.
 Dell Certified Systems Expert.
 Lexmark Certified Printer Technician.
 Adobe CS 6 Master Collection Installation Configuration And Support
 Cisco Any Connect VPN Configuration and Deployment.
 Cisco ASA Configuration and Deployment.
 Cisco IOS Firewall Configuration and Deployment.
 Cisco FirePower Configuration and Deployment.
 Cisco VPN Configuration and Deployment.
 Citrix Configuration and Deployment.
 Custom AES, DES, Triple-DES, Algorithm Encryption for VPN,ASA and Firewall
Deployments and Configurations.
 Xerox Certified Printer Technician.
 HP Server Warranty Experience, HP Laptop/Desktop Warranty Experience.
 Field Technician Dispatch Experience, Deskside Support Experience.
 Deskside B/F Experience.
 Data Migration Experience.
 Windows 7, 8 Deployment using DISM and other deployment tools.
 Data Transfer Experience.
 Point Of Sale (POS) Experience.
 Installing, Configuring, Securing, Administering And Deploying the Following
Operating Systems:
 Android, Windows Phone 7, 8, Windows Mobile 6.5, Point Of Sale (P.O.S).
 Windows 10 Pro, Windows 8.1 Pro WMC, Windows 8 Pro WMC, Windows 7, Windows
Vista, Windows XP, Windows Server 2012, Windows Server 2008 R2 Enterprise Edition,
Windows Server 2003, Windows 2000, Windows NT.
 Red Hat Enterprise Linux Desktop and Server, Sun Solaris, SUSE Linux Enterprise Desktop
and Server, Fedora Desktop and Server, Ubuntu Desktop and Server, Mac OSX Snow
Leopard Desktop and Server, Mac OSX Lion Desktop and Server, Mac OSX Mountain Lion
Desktop and Server, Mac OSX Yosemite Desktop and Server, Cisco IOS.
 Professional Electronics Technician:

3.  Demonstrated experience building, testing, and repairing, computers, home electronics,
car audio.
 Devising test equipment and circuitry to troubleshoot and evaluate performance and
reliability of semiconductors.
 Setting up test apparatuses, and repairing Televisions, Computers, and other electronic
devices.
WORK HISTORY:
Hewlett Packard (field Technician) August 2015-August 2016
Field Technician: New York
Performed Break Fix on Various Printers, Performed firmware and software upgrades.
Performed Troubleshooting of network issues with printers.
Performed Installation and Setup of various printers.
Modis (HP Onsite Administrator) December 2014-May 2015
HP Onsite Administrator: New York
 Administer all devices local and network using HP Web Jet Admin.
 Responsible for the Security, Repair Upgrade, Programming and Repair of all HP devices
local and network.
 Create and Resolve Service Tickets for all HP devices local and network.
 Performed installation, maintenance and Support of HP Desktops and Servers.
 Installation Configuration And support for Adobe CS6
 Mac OS X Yosemite Installation Configuration And support for our Desktop Clients.
Sullivan&Cogliano (Compucom Field Technician) March 2014-October 2014
Computer Technician: New York
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed POS and printer installations, configurations and maintenance for Retail
locations TARGET, HOME DEPOT, LOWES, WALMART, YMCA, CITIGROUP,
ABM, ETC.
 Performed installation, maintenance and Support of Dell Desktops and servers.
 Performed installation, maintenance and Support of HP Desktops and Servers.
 Performed repairs on electronic devices: Televisions, and small appliances.
 Experience devising test to search for defects, including disassembling and reassembling
apparatuses.
 Also tested for broken wiring and short circuits and replacing broken or defective parts.
 Strong troubleshooting skills, resolving hardware and software conflicts, power
management and WIFI connection issues.
Installed and configured network interface, sound, and video cards, as well as DSL and cable
modems
Collabera IT Services. (Unisys Field Technician) August 2013-Feburary 2014
Computer Technician: New York, NY
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed installation, maintenance and Support of Dell Desktops and servers.
 Performed installation, maintenance and Support of HP Desktops and Servers.
 Performed repairs on electronic devices: Televisions, and small appliances.
 Experience devising test to search for defects, including disassembling and reassembling
apparatuses.
 Also tested for broken wiring and short circuits and replacing broken or defective parts.
 Strong troubleshooting skills, resolving hardware and software conflicts, power
management and WIFI connection issues.
Installed and configured network interface, sound, and video cards, as well as DSL and cable
modems
PC Doctors INC. October 2012-June 2013

4. Computer Technician: Wilkes-Barre, PA
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed installation, maintenance and Support of Dell Desktops and servers.
 Performed installation, maintenance and Support of HP Desktops and Servers.
 Performed repairs on electronic devices: Televisions, and small appliances.
 Experience devising test to search for defects, including disassembling and reassembling
apparatuses.
 Also tested for broken wiring and short circuits and replacing broken or defective parts.
 Strong troubleshooting skills, resolving hardware and software conflicts, power
management and WIFI connection issues.
 Installed and configured network interface, sound, and video cards, as well as DSL and
cable modems
UNITED STATES SENATE. (Contract Employee) October 2011-Janurary 2012
(Advantage Technical Resourcing)
Computer Technician-Printer Technician-Installer: Scranton, PA
 HP Computer installation, configuration and upgrading PC’S.
 HP Printer installation, configuration and upgrading.
 HP Elite Book installation, configuration and upgrading.
 Fujitsu Scanner installation, configuration and upgrading.
C.S ENTERPRISES. (Self Employed Independent Contractor) March 2002-Present
IT Technician - Electronics Technician: Kill Devil hills, NC-Scranton, PA
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed installation, maintenance and Support of Dell Desktops and servers.
 Performed installation, maintenance and Support of HP Desktops and Servers.
 Experience devising test to search for defects, including disassembling and reassembling
apparatuses.
 Also tested for broken wiring and short circuits and replacing broken or defective parts.
 Strong troubleshooting skills, resolving hardware and software conflicts, power
management and WIFI connection issues.
 Installed and configured network interface, sound, and video cards, as well as DSL and
cable modems.
Barrister Global Services Network. (Contract Employee) April 2011-April 2014
Computer Technician-Printer Technician-Installer: Wilkes-Barre/Scranton, PA
 Xerox Printer repair, installation, and configuration.
 HP Printer repair, installation, configuration.
 IBM Server repair, installation, configuration.
Nesco Resource. (Contract Employee) March 2011-September 2011
Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 HP Computer repair, installation, configuration, including custom building HP Tablets and
Desktops for Companies.
 Fujitsu Tablet Computer repair, installation, configuration, including custom building tablets
for Companies.
 Motorola MC75 handheld repair, installation, configuration including custom building
handhelds with the Windows Mobile 6.1 Operating System for Companies.
Insight Global INC. (Contract Employee) January 2011-Feburary 2014
Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 Reimaged Computers for Client.
 Custom Configured Computers for Client.
 Personalized Computers for Client.
Kraft Foods. (Contract Employee) March 2010- Jan 2011

5. Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 HP Computer repair, installation, configuration, including custom building HP Tablets and
Desktops for Companies.
 Fujitsu Tablet Computer repair, installation, configur
Native Staffing. (Contract Employee) February 2010-March 2014
Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed installation, maintenance and Support of Lexmark Printers
Revised 08/16/16

6. Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 HP Computer repair, installation, configuration, including custom building HP Tablets and
Desktops for Companies.
 Fujitsu Tablet Computer repair, installation, configur
Native Staffing. (Contract Employee) February 2010-March 2014
Computer Technician-Installer: Wilkes-Barre/Scranton, PA
 Computer repair, installation, and configuration including custom building, and
upgrading PC’S.
 Performed installation, maintenance and Support of Lexmark Printers
Revised 08/16/16