Billy Burger has over 15 years of experience in IT, POS, and networking fields including installation, configuration, troubleshooting and repair work. He has managed teams of over 60 technicians and currently works as a contractor completing various technical projects around Atlanta, GA and Birmingham, AL areas. Burger aims to complete his BS in System and Network Administration and CCNA certification.

1. BILLY EUGENE BURGER
Atlanta, GA/ East AL Region
(256) 201-7023
billyburger0722@gmail.com
www.linkedin.com/pub/billy-burger/22/6a1/780/
SUMMARY OF QUALIFICATIONS
 Extensive technical and management experience with a solid academic background in system
and network administration; excellent communicator with strong leadership skills and the
ability to build cohesive teams; ability to manage multiple priorities while producing high
quality work in a fast-paced, detail oriented environment.
RELEVANT EXPERIENCE
*Note: Recent contract assignments were conducted in the Atlanta region with corporate
office locations shown for verification.
POS/Network Field Service Technician / Contract, Prosys via TEKsystems, 3265 Saturn Court
Norcross, GA 30092. ( Jan 5th
Feb 10th
2015)
 Tested and inventoried old and new technology for return to stock or preparation for new
installation projects.
 Worked with Microsoft at its retail locations, in order to verify all POS and network
equipment is functioning properly after installs.
IT/POS Technician, NCR via Field Solutions, Duluth, GA, (Multiple dates since 2010)
 Install of POS/ SSCO systems, Verifone, Igenico,and Hypercom Pin Pads, and IBM
cash register logic for Walmart.
 Completed numerous multi function printer installations and configurations.
IT/POS Technician, FUJITSU via Field Solutions, Atlanta, GA, 2013
 Handled POS (Point of Sale), store conversions, installations, and configurations for
Marshall’s and other major retailers.
IT Technician,Concert Technolgies via WorkMarket, Atlanta, GA/Birmingham AL, 2013
 Worked with Cable modems and routers for internet install/cutovers for Hibbet Sports.
Contractor/Technician, Tolt Service Group via Workmarket, Charlotte, NC, (Multiple dates
since 2010)
 Repaired, installed, and configured coupon PC printers.

2. Service Activation Technician, EarthLink Business via Spartan Resources, Anniston. AL, 2012
 Provided technical support for complex installations, customer/carrier escalations, and
non-standard CPE configurations.
 Worked with DSL/T1 circuit, CPE, LAN/WAN, IP networking configuration,
troubleshooting, and fault isolation procedures.
 Utilized logical fault isolation throughout the network including network equipment
carrier circuitry, CPE, customer wiring, and customer hardware/software applications.
Contractor/Technician, Datamax Services Inc., via Field Nation, Thousand Oaks, CA, dates
 Diagnosed, repaired, replaced and configured (IBM SurePOS 4800-742 base terminals).
 Dissembled old IBM SurePOS 742/Cash Registers, removed drives from old base
units/Logic, disasembled LCDs, connected old drives to new base units, and
reconnected/routed all cables.
Contractor/Technician, TDX TECH, via Field Solutions, Bloomington, MN, dates
 Installed and configured Western Union Point of Sales units , check printers, pin pad
installations, and configuration.
 Handled Western Union POS/PC upgrade swaps for Piggly Wiggly.
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BILLY EUGENE BURGER
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RELEVANT EXPERIENCE, Continued
Contractor/Technician, Smartsource IT Staffing, Chicago, IL, (Multiple dates since 2010)
 Installed IBM POS terminals, and refreshed/swapped/configured Lexmark printers.
Contractor/Technician, Polycom, Pleasanton, CA, (Multiple dates since 2010)
 Installed flat panel TV.
Contractor/Technician, Prism Point Technologies, Fairburn, GA, (Multiple dates since 2010)
 Refreshed/swapped/configured Lexmark printers; trained end users.
Contractor/Technician, Bobby Jones Electronics, Lexington, KY, (Multiple dates since 2010)
 Repaired Mitsubishi flat panel TV and Haier America freezer.
Business Owner/ Contractor, All American Enterprises, Atlanta, GA/Muscadine, AL, 1996 –
Present
 Managed operations including profit/loss activities.
 Supervised and trained 60+ subcontractors.
 Conducted extensive merchandising operations for openings or re-openings of major
retailers including Home Depot and Staples.
 Installed lighting fixtures, signage, merchandise shelving, and display racks.
 Created floor sets for optimal merchandise placement and display.

3. EDUCATION
BS in Systen& Network Administration, Bellevue University, Bellevue, NE, In Progress
CERTIFICATION
Cisco Certified Network Program (CCNA), In Progress
TECHNICAL KNOWLEDGE & SKILLS
Operating Systems: Windows (95, 98, XP, Vista, 7)
Networking: Cisco, Linksys, Netgear, D-Link Routers/Switches
Protocols: TPC/IP Stack
Hardware: NCRand IBM POS terminals, Ingenico Pin Pads, Printers, Multi-Functional
Devices, Intel Based Pcs. Monitor, Television, Electronics Configurations, Digital
Signage, CCD Security Cameras, Cisco Routers/Switches
Applications: MS Office (Word, Excel, Access, PowerPoint, Publisher),Wave, Metasolve
ADDITIONAL EXPERIENCE
Apollo Retail Specialist, Tampa, FL, 2012 – Present
Merchandiser, Spar Group, Auburn Hills, MI, 2012 – Present
Merchandiser, Set and Service Resources (SASR), Raleigh, NC, 2011 – Present
Merchandiser, Resource Plus, Jacksonville, FL, 2011