
Organization / Workplace
Birch CommunicationsLocation
Dallas/Fort Worth Area United StatesOccupation
Field Engineer at Birch CommunicationsIndustry
Technology / Software / Internet
About
Accomplished professional with over 12 years of experience in PC Troubleshooting, Operations, Technical Training, and Help Desk Support. Excellent communication and diagnostic skills; consistently solve problems and rarely escalate issues. Progressive computer/network operations experience in large call centers with mixed computing environments and broad customer-facing interaction in multiple locations. Detail oriented, reliable, self-motivated with a solid reputation for productivity, complex problem resolution, and professionalism.