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Deloitte 2016 Survey of US Physicians
Findings on health information technology
and electronic health records
Since 2011, the Deloitte Center for Health Solutions has surveyed a nationally representative
sample of US physicians on their attitudes and perceptions about the current market trends
impacting medicine and future state of the practice of medicine.
The general aim of the survey is to understand physician adoption and perception of key market
trends of interest to the health plan, provider, life sciences, and government sectors. In 2016,
600 primary care and specialty physicians were asked about a range of topics on the Medicare
Access and CHIP Reauthorization Act of 2015 (MACRA), value-based payment models,
consolidation, and health information technology (HIT). This document outlines HIT and electronic
health record (EHR) data, and provides comparisons from our 2014 survey.
The national sample is representative of the American Medical Association file with respect to
years in practice, gender, geography, practice type, and specialty to reflect the national distribution
of US physicians.
About the survey
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
1
Physicians believe that EHRs are most useful for analytics and
reporting capabilities compared to other attributes (such as supporting
value-based care or improvements to clinical outcomes); this also increased
since our 2014 survey.
78%of physicians believe that EHRs are useful for analytics
and reporting capabilities, the top selection in 2016.
68%of physicians found them useful for analytics and
reporting in 2014.
68%
78%
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
2
The majority of physicians hold relatively negative perspectives
on some aspects of EHRs, similar to the 2014 survey.
7out of 10
physicians think that EHRs reduce their productivity.
3out of 4
physicians believe that EHRs increase practice
costs, outweighing any efficiency savings.
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
3
Physicians are less likely to think that EHR capabilities support
clinical outcomes than they did in the 2014 survey.
47%
of physicians believe that EHRs improve clinical outcomes
versus 55% in 2014
20162014
55%
47%
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
4
Physician satisfaction with EHRs varies by practice characteristics.
Employed physicians—compared to
independent physicians—are more likely to:
•• Think that EHRs support the exchange of
clinical information...
Employed physicians—compared to
independent physicians—also are less likely to:
•• Think that EHRs reduce productivity...
•• And help improve clinical outcomes.
•• And increase practice costs.
Independent physicians
Employed physicians
Independent physicians
Employed physicians
Independent physicians
Employed physicians
Independent physicians
Employed physicians
70%
51%
61%
40%
57%
72%
63%
80%
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
5
Although few physicians would stop using their current EHR system,
nearly all physicians would like improvements.
3out of 5
would keep the current
EHR system they have
and not replace it.
57%
want improved
workflow and
increased productivity.
62%
want interoperability.
Only 12%
do not seek
improvements to their
current system.
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
6
The source for health care insights: The Deloitte Center for Health Solutions (DCHS)
is the research division of Deloitte LLP’s Life Sciences and Health Care practice. The
goal of DCHS is to inform stakeholders across the health care system about emerging
trends, challenges, and opportunities. Using primary research and rigorous analysis,
and providing unique perspectives, DCHS seeks to be a trusted source for relevant,
timely, and reliable insights.
To learn more, please visit: www.deloitte.com/us/centerforhealthsolutions.
About the
Deloitte Center for Health Solutions
Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records
7
Mitch Morris, MD
Vice Chairman
US Health Care Providers Sector Leader
Deloitte LLP
mitchmorris@deloitte.com
Wendy Gerhardt
Research Senior Manager
Deloitte Center for Health Solutions
Deloitte Services LP
wgerhardt@deloitte.com
Contact us
This document contains general information only and Deloitte is not, by means of this document, rendering accounting, business, financial,
investment, legal, tax, or other professional advice or services. This document is not a substitute for such professional advice or services, nor
should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may
affect your business, you should consult a qualified professional advisor. In addition, this document contains the results of a survey conducted
by Deloitte. The information obtained during the survey was taken “as is” and was not validated or confirmed by Deloitte. Deloitte shall not be
responsible for any loss sustained by any person who relies on this document.
As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of
the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of
public accounting.
Copyright © 2016 Deloitte Development LLC. All rights reserved.

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Findings on health information technology and electronic health records

  • 1. Deloitte 2016 Survey of US Physicians Findings on health information technology and electronic health records
  • 2. Since 2011, the Deloitte Center for Health Solutions has surveyed a nationally representative sample of US physicians on their attitudes and perceptions about the current market trends impacting medicine and future state of the practice of medicine. The general aim of the survey is to understand physician adoption and perception of key market trends of interest to the health plan, provider, life sciences, and government sectors. In 2016, 600 primary care and specialty physicians were asked about a range of topics on the Medicare Access and CHIP Reauthorization Act of 2015 (MACRA), value-based payment models, consolidation, and health information technology (HIT). This document outlines HIT and electronic health record (EHR) data, and provides comparisons from our 2014 survey. The national sample is representative of the American Medical Association file with respect to years in practice, gender, geography, practice type, and specialty to reflect the national distribution of US physicians. About the survey
  • 3. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 1 Physicians believe that EHRs are most useful for analytics and reporting capabilities compared to other attributes (such as supporting value-based care or improvements to clinical outcomes); this also increased since our 2014 survey. 78%of physicians believe that EHRs are useful for analytics and reporting capabilities, the top selection in 2016. 68%of physicians found them useful for analytics and reporting in 2014. 68% 78%
  • 4. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 2 The majority of physicians hold relatively negative perspectives on some aspects of EHRs, similar to the 2014 survey. 7out of 10 physicians think that EHRs reduce their productivity. 3out of 4 physicians believe that EHRs increase practice costs, outweighing any efficiency savings.
  • 5. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 3 Physicians are less likely to think that EHR capabilities support clinical outcomes than they did in the 2014 survey. 47% of physicians believe that EHRs improve clinical outcomes versus 55% in 2014 20162014 55% 47%
  • 6. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 4 Physician satisfaction with EHRs varies by practice characteristics. Employed physicians—compared to independent physicians—are more likely to: •• Think that EHRs support the exchange of clinical information... Employed physicians—compared to independent physicians—also are less likely to: •• Think that EHRs reduce productivity... •• And help improve clinical outcomes. •• And increase practice costs. Independent physicians Employed physicians Independent physicians Employed physicians Independent physicians Employed physicians Independent physicians Employed physicians 70% 51% 61% 40% 57% 72% 63% 80%
  • 7. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 5 Although few physicians would stop using their current EHR system, nearly all physicians would like improvements. 3out of 5 would keep the current EHR system they have and not replace it. 57% want improved workflow and increased productivity. 62% want interoperability. Only 12% do not seek improvements to their current system.
  • 8. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 6 The source for health care insights: The Deloitte Center for Health Solutions (DCHS) is the research division of Deloitte LLP’s Life Sciences and Health Care practice. The goal of DCHS is to inform stakeholders across the health care system about emerging trends, challenges, and opportunities. Using primary research and rigorous analysis, and providing unique perspectives, DCHS seeks to be a trusted source for relevant, timely, and reliable insights. To learn more, please visit: www.deloitte.com/us/centerforhealthsolutions. About the Deloitte Center for Health Solutions
  • 9. Deloitte 2016 Survey of US Physicians: Findings on health information technology and electronic health records 7 Mitch Morris, MD Vice Chairman US Health Care Providers Sector Leader Deloitte LLP mitchmorris@deloitte.com Wendy Gerhardt Research Senior Manager Deloitte Center for Health Solutions Deloitte Services LP wgerhardt@deloitte.com Contact us
  • 10. This document contains general information only and Deloitte is not, by means of this document, rendering accounting, business, financial, investment, legal, tax, or other professional advice or services. This document is not a substitute for such professional advice or services, nor should it be used as a basis for any decision or action that may affect your business. Before making any decision or taking any action that may affect your business, you should consult a qualified professional advisor. In addition, this document contains the results of a survey conducted by Deloitte. The information obtained during the survey was taken “as is” and was not validated or confirmed by Deloitte. Deloitte shall not be responsible for any loss sustained by any person who relies on this document. As used in this document, “Deloitte” means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting. Copyright © 2016 Deloitte Development LLC. All rights reserved.