1. LUISA I. RAMIREZ 1807 Bearhollow Rd, Greensboro, NC 27410
954.415.2751 ² LuisaSells@aol.com
Dynamic, top-performing Professional, achieving successful client engagements, with credentials and experience as a
Realtor, Mortgage Broker and small business administration. Combine expert management skills with the creation of
innovative, business solutions. Remarkable aptitude for assessing client needs and delivering results that exceed
customer expectations. Highly focused on customer satisfaction. Meet program schedules and goals, assure
adherence to budgets, schedules, work plans, and performance requirements. Fluent in English and Spanish.
AREAS OF EXPERTISE
• Real Estate Sales
• Customer Service
• Mortgage Broker
• Bilingual support in Spanish
• Records Management
• Business Administration
• Certified Distressed Property
Expert
EXPERIENCE & ACHIEVEMENTS
BERKSHIRE HATHAWAY HOME SERVICES, YOST & LITTLE REALTY, GREENSBORO, NC
July 2016 – Present
Licensed Real Estate Broker in the state of North Carolina.
• Sales and Negotiating Skills.
• Experienced Customer Service professional.
• Strong Telephone and Presentation Skills.
• Organized, Detail Oriented, and Highly Motivated.
• Time management skills to accommodate all clients.
• Proficient with Records Management system.
• Able to work under pressure and manage conflict.
• Ability to work in fast paced environment and meet deadlines.
UNITED REALTY GROUP, CORAL SPRINGS, FL March 2015 – Present
REALTOR (Since 2004)
Twelve years of experience as a Realtor in different companies. Namely, Century 21 and Remax.
• Sales and Negotiating Skills.
• Organized, Detail Oriented, and Highly Motivated.
• Strong Telephone and Presentation Skills.
• Time management skills to accommodate all clients.
• Proficient with Records Management system.
• Ability to work in fast paced environment and meet deadlines.
• Enjoy working with people

2. LUISA RAMIREZ PAGE TWO
Southcoast Guaranteed Mortgage, Coral Springs, FL June 2002 – July 2009
United Funding Group, Deerfield Beach, FL
MORTGAGE BROKER
Seven years of experience as a Mortgage Broker in different companies. Namely, United Funding Group.
• Review documents for acceptability against loan conditions.
• Detailed knowledge of mortgage lender guidelines and ability to structure loans.
• Educate new brokers on the loan programs offered by the company
• Assist brokers in a subject matter expert role.
• Research for sales leads.
• Process and prepare loans under various loan programs.
• Check documentation for accuracy and potential problems.
• Solid mortgage process knowledge. FHA & Sub-prime lending.
• High organizational and time management skills to accommodate all clients.
PUFFIN VENTURES, INC. DEERFIELD BEACH, FL JUNE 1991 – MAY 2001
DIRECTOR / ADMINISTRATOR
• Business Administrator
• Manage operation of day care center.
• Administer Human Resources files and records.
• Responsible for company payroll.
• Review and evaluate facility activities to ensure conformance to state and local regulations.
• Responsible for preparation of classroom curriculum and schedules.
• Liaison between center and parents.
• Coordination of events and students activities.
• Confer with parents regarding facility activities, policies and enrollment procedures.
• Confer with teaching staff regarding child’s behavior and learning problems and recommend methods of modifying
inappropriate behavior and encouraging learning experiences.
• Interview and recommend hiring of teaching and service staff.

3. EDUCATION | CERTIFICATIONS
April 2016
Real Estate Broker License
State of North Carolina
April 2004
Gold Coast School of Real Estate - Boca Raton, FL
Real Estate Sales associate
January 2002
Gold Coast School of Real Estate - Boca Raton, FL
Mortgage Broker License
September, 1995
Florida Child Care First Aid/ CPR Inc.- Boca Raton, FL
Florida Child Care First Aid / CPR
September 1994
Nova University- Fort Lauderdale, FL
Teaching Techniques / Conducting Activities that Promote Learning
February 1993 to February 1994
Addison Academy -Boca Raton, FL
Montessori Certified Teacher
January 1984 April 1988
University of Honduras, Tegucigalpa
Business Administration
May 1985
Hartford Union High School, Hartford, WI
Foreign Exchange Student
American Field Services (AFS)