1. JESSICA FREEMAN
164 Flynnwood Dr,Rochester, NY 14612| C: 585-748-8460 | Jchristine23@icloud.com
SUMMARY
Experience in Law Office Environment. Reliable Legal Secretary successful at maintaining complex docket systems and
tracking deadlines. Organized and adept at managing multiple high priority tasks. Adheres to the highest degree of
professional standards and maintains strict confidentiality. Strong attention to detail, self-motivated, and strong
work ethic. Employs professionalism and superior communication skills to meet client and company needs.
HIGHLIGHTS
MS Office Proficient Customer Relationship
MAC OS-X Management (CRM) Software
Strong Communication Skills Billing & Auditing
Drafting Legal Documents Data Visualization/Analyzation
Exceptional Communication Consumer Behaviorist
Skills Highly Organized
Administrative Support Copy, Scan, Fax Documents
Appointment/Meeting Setting Filing and Data Archiving
EXPERIENCE
2016
Human Resources Administrative Assistant & Communications Staff Assistant Temp
Rochester Institute of Technology Rochester, NY
Helping HR and CLA Communications departments while staff members were/are away on
disability. Transcribe notes and recordings for file system. Organizing documents and file
systems, and digitizing files into the computer system with SIS and Oracle. Managing mail,
accepting phone calls, and responding to in-person questions. Preparing outgoing packages
for personal deliveries and service pickups. Overseeing office inventory and ensured optimum
stock availability. Prepared and checked all new employee documentation scanning employee
i9 forms, insurance forms, and background checks. Generate reports, type correspondence,
and provide general clerical support to staff members.
2016
In House Sales & Marketing Representative
Pavilion Gift Company Bergen, NY
Talented marketing representative well versed in identifying market trends and
customer needs to create highly targeted marketing campaigns. Exceptional marketing
coordinator who implements phone calls and email marketing to grow company revenue
and customer base. Analyzed ratings and programming features of competitors to evaluate
the effectiveness of marketing strategies. Experienced in preparing travel arrangements.
Follow-up on invoice customer service and order questions. Follow-up on invoice customer
service and order questions.
2007-Current
Receptionist/Legal Assistant
Kaman, Berlove, Marafioti, Jacobstein, & Goldman, LLP - Rochester, NY
Mailed and arranged for delivery of legal correspondence to clients, witnesses
and court officials. Organized and maintained law libraries, documents and
case files. Maintained the master calendar for client appointments and court appearances.
Composed and revised legal documents, including letters, depositions and court documents.
Received and disbursed all incoming mail. Assisted in maintaining attorney personnel files
with the utmost confidentiality.
2. 2015
Marketing Representative
Servpro- Rochester, NY
Extensive experience in social media, web content development, and managing projects. Good
understanding of the dynamics of social content dissemination across multiple channels.
Familiarity with social media marketing, technologies and best practices. Ability to manage
multiple tasks and supervise projects. Proficient with MS Office and sound communication
skills as well as a creative thinker. Ability to be part of the team and interact with the public
and other employees in a positive manner. Strong business writing, storytelling,
communication, presentation skills. Excellent organizational, time management, and project
management skills. Innovated and enforced marketing concepts. Assisted management with
regard to specific marketing programs and coordinated with field personnel.
2014
Advertising Intern
ZImmetgroup - Rochester, NY
Advertisements for Zimmetgroup's partners' The Strong National Museum of Play, Allendale
Columbia School, and Bausch & Lomb. As a team we defined the right blend of content,
Media and Communications that are best for the clients' project, brand, and business.
Supported Marketing Campaigns with tight deadlines. Examine accounting and payroll
documents. Coordinated with corporate partners and grasped print advertising.
2008-2012
Server
Scotch & Sirloin Steak House & Knuckles Restaurant - Rochester, NY
Greeted guests and set dining times for them. Provided wine presentations and
recommendations to a discerning clientele. Maintained detailed knowledge of menu items
and ingredients to drive sales. Executed daily menu presentation and shared distinguished
knowledge of certified filet steak and other gourmet menu items. Worked within a team
environment and collaborated with the kitchen through POS and verbally to maximize the
customer satisfaction. Utilized organization skills to manage business resources, including
time and money. Served a high volume of customers and was entrusted with important
clients, large groups, and upscale clientele, requesting my personal service. Maintained
proficient knowledge and trained new servers. Utilized a system to organize customers'
orders and provide excellent service. Received a few awards for the exemplary service
provided.
EDUCATION
2014 AAAS Degree: Communications Technology & Advertising
Monroe Community College - Rochester, NY, United States
Emphasis in Computer Technology, Advertising, & Communication
Music: Piano & Guitar
Activities: Golfing & Volunteering