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CURRICULUM VITAE – WEBSTER
KWARAMBA
Email: websterkwaramba@gmail.com
Mobile: + 971-52-4012274
Sales and Marketing/Customer Service
SKILLS AND ABILITIES
• Sales Executive with 23 years working experience in dynamic and high-growth entrepreneurial
organisations.
• Microsoft word, Microsoft Excel, Microsoft word, PowerPoint and Internet
• Effective communicator at all levels and ability to build relationships across multiple levels with
strong interpersonal skills.
• Ability to work in team environments.
• Convincing ability
• Excellent communication and presentation skills
• Highly committed and courage to lead.
• Ability to work under pressure and meet deadlines timely.
CAREER SNAPSHOT
Company Position Period
Oryxworld Real Estate, Dubai Sales Executive June 2015 - Current
Blakeville Estate Agents Senior Property Sales Agent August 2011 – April 2015
Starview Real Estate Real Estate Sales Assistant September 2009 – June 2011
GL Panasonic
Chisipite Hardware
Customer Service Representative
Sales Executive
January 2005 – August 2009
January 1993 – December 2004
EDUCATION AND QUALIFICATIONS
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Year Institution Qualification
2015 Dubai Real Estate Institute
Certified Training for Real Estate
Brokers
1999 Foundation For Business Studies Diploma in Business Studies
1994 Denmark Training Services Diploma in Marketing
WORK EXPERIENCE
Sales Executive – Oryxworld Real Estate, UAE : June 2015 up to date
• Sourcing sales and leasing properties and listing them on all portals
• Assisting clients with property sales and letting
• Hold open house inspections, instructing clients on best practices for selling and liaising between
tenants/owners and prospective buyers for property inspections
• Preparation of legal documents including listings and sales contracts
• Provide legal, economic and market advice to prospective clients
• Ensuring terms and conditions of agreements are met
• Maintaining and liaising with clients, building relationships with clients to encourage returning
business
• Coordinate property closings and overseeing document signing
• Analysing market trends to determine competitive market prices
• Other duties as assigned
Senior Property Sales Agent – Blakeville Estate Agents, Zimbabwe: August 2011 – April
2015
• Assisting clients with property sales and development
• Hold open house inspections, instructing clients on best practices for selling and liaising
between renters/owners and prospective buyers for property inspections
• Preparation of legal documents including listings and sales contracts
• Provide legal, economic and market advice to prospective clients
• Ensuring terms and conditions of agreements are met
• Maintaining and liaising with clients, building relationships with clients to encourage returning
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business
• Coordinate property closings and overseeing document signing
• Analysing market trends to determine competitive market prices
Real Estate Sales Agent – Starview Real Estate, Zimbabwe : September 2009 – June 2011
• In charge of the payables – Inbound, Outbound, Franchise and Miscellaneous Suppliers
• Assisting agents and brokers with sales procedures
• Assisting with the preparation of legal documents including listings and sales contracts for
agents
• Delivered and picked up financial and title documents for clients
• Assist with uploading of images for online sales listings
• Carried out telephone marketing
• General administration duties
Customer Service Representative – GL Panasonic, Zimbabwe : January 2005 – August
2009
• Built strategic relationship with suppliers and customers to enhance the attaining of
organizational goals
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and
follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Searching for new dealers.
• Giving all the details of the company to the upcoming dealers and explaining them policies for
the dealership.
• Meeting dealers on daily basis and helping them in finding customers.
• Making daily call reports and sending them to the seniors.
Sales Executive – Chisipite Hardware, Zimbabwe : January 1993 – December 2004
• Selling general hardware, paint and building materials to customers
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• Paint mixing
• Banking
• Processing orders in person and over the phone.
• Check inventory to ensure product is in stock.
• Operate cash registers.
• Count the day's money transactions at the end of the day.
• Stock shelves.
• Other duties as assigned
PERSONAL DETAILS
Nationality: Zimbabwean
Age: 41
Marital Status: Married
Language: English & native Zimbabwean language (Shona)
Current Location: Dubai, United Arab Emirates
License : UAE Driver’s License and Zimbabwean License
REFERENCE
Available upon request