1. Ian B. Harrod
16114 Cooper Orbit Rd Little Rock, AR 72210 | iharrod@fastmail.fm | (501) 920-8596
Qualifications
• More than 11 years of sales experience (six in territory management) and relationship building
with contractors, small business owners, bankers and college administrators
• As a probation officer, I trained and worked with law enforcement officers
• Marketing and advertising consultation experience in retail and private markets
• Strong work ethic demonstrated by working full time while attending college
• Capable of learning complex subjects, demonstrated by ability to learn details about a wide
variety of retail/wholesale products and services.
• Ability to connect with a multitude of personalities in various environments through excellent
communication skills
Education
Bachelor’s degree in Psychology from the University of Arkansas at Little Rock, with a minor in
Sociology. GPA: 3.46
Professional Experience
Business Development Manager (March 2015-Present) DOW Electronics 8603 Adamo Drive,
Tampa, FL 33619. Strategic Sales Manager: Keith Shoup
• Grow the DISH customer base through the retail market by developing new retail accounts
• Train and coach the employees and owners on how to present DISH services to their retail
customers, including side-by-side selling
• Set up contests, incentives and marketing plans to promote the sales of DISH services
• During tenure, accounts rose 15% in assigned territory with over 70% travel time
Supervisor (Jan. 2014-March 2015) Arkansas Heart Hospital 1701 S Shackleford Road, Little
Rock, AR 72211. Director: Coby Smith (501) 912-5407
• Developed and implemented a marketing and sales plan; during tenure, sales rose over 21%
• Managed over 30 staff and oversaw all operations of the café
• Responsible for customer relations service with with staff, doctors and family members
Probation Officer (Oct. 2012-Jan. 2014) Arkansas Department of Community Correction. 2679
Pike Avenue, North Little Rock, AR 72116. Manager: Scott Bennett (870) 540-9244
• Trained by Arkansas Department of Community Corrections at the Pine Bluff facility
• Served papers to inmates in local jails
• Monitored and mentored probationers in accordance with their special conditions given by the
courts to maintain compliance
2. • Furthered my ability to work with a wide range of people, including law enforcement officers
and judges
Server (April 2009-Jan. 2013) Butcher Shop Steakhouse 10825 Hermitage Road, Little Rock, AR
72211. General Manager: Al Watkins (501) 312-2748
Loan Officer (Sept. 2011-Oct. 2012) Bank of England #5 Statehouse Plaza Ste 500 Little Rock, AR
72211. Manager: Shane Jackson (501) 687-2265
• Advised borrowers of possible qualified loan programs by gathering personal and property
information
• Originated the loan process by gathering required paperwork during the loan process; thereby,
walking the borrower through processing, underwriting and closing of the home loan
Retail Account Executive (Sept. 2010-Aug. 2011) Comcast 2714 S Shackleford Road Little Rock,
AR 72201. Manager: Chris George (501) 539-3619
• Grow the Comcast customer base through the retail market by growing relationships with
owners and staff of rental agencies, cell phone stores, television stores, electronic stores, and
cyber cafes
• Trained and coached employees and owners on how to present Comcast services to their retail
customers and set up tables to sell services to their customers
• Over 70% travel time
District Sales Manager (March 2008-March 2009), Collette Vacations, 180 Middle Street,
Pawtucket, RI 02860. (401) 727-9000. Executive Vice President of Sales: Kevin Kramich (401) 473-
5116.
• Based on the analysis of my group’s needs and physical ability, I advised the group leader
which destination itineraries should be promoted to their group.
• Upon agreement of the proposed destination, I conducted PowerPoint presentations to
potential passenger groups, walking through a detailed itinerary of their accommodations,
highlighted attractions and special arrangements made specifically for their group. The groups
I presented to varied from two to 80 people.
• Each week, I spent one day making calls to prospect new business, set appointments, schedule
presentations and close sales.
• Over 70% travel time
Wholesale Furniture Sales Rep (Jan. 2005-Feb. 2008) Ashley Furniture Companies, #1 Ashley
Way, Arcadia, WI 54612. (608) 323-3377. Supervisor: Frank Udouj (501) 551-1847.
• Responsible for 91 retail stores statewide
• Grew store base by 13% and sales by 128% with over 70% travel time
• Led training sessions on products and services on a weekly basis to an audience of one to
twenty retail store employees
• Attended and sold wholesale customers at three furniture tradeshows each year around the
U.S.