This document contains a resume for Yana Barnes. It summarizes her professional experience in property management, real estate, and customer service. She has over 10 years of experience working as a personal assistant, real estate agent, seasonal property tax agent, and child support officer. Her resume highlights her skills in areas such as communication, organization, problem solving, and Microsoft Office.

1. YANA BARNES
Phone: 832-283-0261
yanaproperties@gmail.com
 Proven Professional with experience in office administration, property management, real
estate and customer service, seeking to start a career with an established organization.
 Whatever it takes spirit, with the ability to learn quickly, perform with minimum supervision and a
desire for success.
 Highly Efficient, with demonstrated ability for organization, attention to detail and adherence to
deadlines.
 Articulate, with excellent interpersonal, written, communication and presentation skills.
 Self-Directed and Flexible, with success in adapting to change and performing confidently in a fast-
paced, high-pressure setting.
PROFESSIONAL SKILLS
 Interpersonal Skills
 Adaptability Skills
 Administrative Skills
 Verbal & Written Skills
 Ownership & Responsibility
 Time Management & Organization
Skills
 Problem Solving & Researching
 Communication Skills
 Judgment & Decision
Making
 Customer Service Skills
 MS Office Skills
 Invoicing
PROFESSIONAL WORK EXPERIENCE
MICHAEL POGREBINSKY/CEO  Houston, TX
Personal Assistant 2009 – Current
 Maintained CEO’s private properties and financial responsibilities in Texas
 Implemented filing system for business and personal documents
 Coordinated and set up conference calls, business meetings and personal appointments
 Maintained daily calendar and ensure it includes upcoming meetings and events
 Planned and supervised business and personal travel arrangements
 Organized and coordinated special events for personal and/or business needs
WORLD WIDE REALTY  Houston, TX
Real Estate Agent October 2014 - Current
 Developed a relationship with foreign investors to purchase and renovate residential properties
 Collaborate with Houston area custom builders to locate available land
 Locate appropriate apartments for domestic and foreign clients
 Utilize HAR, Tempo, Fusion, Apartment Data, and other database to locate and analyze appropriate
information for clients and customers

2.  Analyze market trends to determine competitive market prices
 Prepare contract and documentation
 Advise first time home-buying clients on general escrow and title procedures
O’CONNOR & ASSOCIATES  Houston, TX
Seasonal Agent April 2014 – July 2014
 Helped homeowners to lower their property taxes through the appeal process at the central appraisal
district
 Reviewed homeowners tax records and documentation
 Monthly meeting with a representative of the appraisal district to negotiate lowering a property’s
assessed value
OFFICE OF ATTORNEY GENERAL  Houston, TX
Child Support Officer June 2006 - September 2013
 Processed 3,164 cases from December 1, 2012 to September 30, 2013 (one of the highest
producers in the office)
 Conducted detailed investigations to locate absent parents, verified non-custodial and custodial
parent information
 Responded to routine and complex inquiries regarding child support cases statuses, procedures, and
processes
 Explained the Child Support Program policies, procedures and regulations to parents through
interviews
 Reviewed, analyzed and determined the appropriate course of action required in the establishment
of child support orders
EDUCATION
University of Houston
2006 BS in Interdisciplinary Studies
Minor in International Management
SKILLS
 Proficient in MS Word, Excel, PowerPoint
 HAR-Houston Association of Realtors (Tempo & Fusion) CMA and ZIP Forms
 Bilingual: Fluent in English and Russian
CERTIFICATION
 Licensed Real Estate Agent NRDS #805601706