Juvelyn R. Dela Cruz is a customer service professional with 3 years of experience in client interface. She is dedicated to maintaining customer satisfaction and contributing to company success. She has experience as a responsible cashier managing the front of the store in busy environments. She has strong communication, organizational, and customer service skills and is seeking a role with increased responsibility.

1. JUVELYN R. DELA CRUZ
Electra St. Abudhabi / 0564763683 / princessjuvaih17@gmail.com
ProfessionalSummary
Highly enthusiastic customer service professional with 3 years client interface
experience.
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success
Responsible Cashier experienced at managing front of store needs in busy
environments. Friendly and energetic with strong communication and organizational
abilities. Seeking role of increased responsibility where strengths in service and sales
will be valuable.
Skill Highlights
 Customer service mindset
 Excellent verbal
communication
 Proper phone etiquette
 Exceptional customer service
 Multi-Task Management
 Advanced computer skills
 Documentation
 Meticulous attention to details
 Advanced MS Office Suite
knowledge
 Critical Thinking
 Data Entry
 Fast learning
 Strong interpersonal skills
 MS Office
Carrier Objective
To be part of a well established company in which I will be able to apply and enhance
my knowledge, skill and attitude towards attainment of corporate mission and goal of
the company.
PersonalAttributes
 Confident,honest,loyal,assertive and organized.Flexible in working time and
working hours.Hard working with possive approach to do the job well.
 Spontaneous, mature, and friendly personality
 Strong English verbal and communication skills

2.  Intelligent with ability to handle diverse customers
 Able to tackle multicultural environment
 Have good communication, interpersonal and computer skills
 Able to ameliorate customer service skills
 Good keyboard skills
EducationalAttainment
College: Great Plebeian College
-Bachelor of Science in Accountancy 2009-2011
Highschool: The Sisters Of Mary School 2004-2008
-Basic AUTO CAD Knowledge
Elementary: Sabagan Elementary School 1998-2004
Related Work Experience
Abu Dhabi Co-Operative Society
Abu Dhabi Mall Abu Dhabi
November 18, 2013 – present
Sales Executive/Cashier
House Research And Development(S) Pte., Ltd
Lot 7. Block 9, Phase 1, Cavite Eco-Zone. Rosario, Cavite, Philippines 4106
September 21, 2012 – March 5, 2013
Office Assistant
International Precision Assemblies Incorporated
Block 17 Lot 2 Phase 4, CEPZA, Rosario, Cavite 4106
Feb. 26, 2012-Aug 12, 2012
Production Operator
Sm Mart Inc.
Harrison plaza.
April 18, 2013-September 10, 2013
Counter checker