1. JUVELYN R. DELA CRUZ
Electra St. Abudhabi / 0564763683 / princessjuvaih17@gmail.com
ProfessionalSummary
Highly enthusiastic customer service professional with 3 years client interface
experience.
Dedicated Customer Service Representative motivated to maintain customer
satisfaction and contribute to company success
Responsible Cashier experienced at managing front of store needs in busy
environments. Friendly and energetic with strong communication and organizational
abilities. Seeking role of increased responsibility where strengths in service and sales
will be valuable.
Skill Highlights
Customer service mindset
Excellent verbal
communication
Proper phone etiquette
Exceptional customer service
Multi-Task Management
Advanced computer skills
Documentation
Meticulous attention to details
Advanced MS Office Suite
knowledge
Critical Thinking
Data Entry
Fast learning
Strong interpersonal skills
MS Office
Carrier Objective
To be part of a well established company in which I will be able to apply and enhance
my knowledge, skill and attitude towards attainment of corporate mission and goal of
the company.
PersonalAttributes
Confident,honest,loyal,assertive and organized.Flexible in working time and
working hours.Hard working with possive approach to do the job well.
Spontaneous, mature, and friendly personality
Strong English verbal and communication skills
2. Intelligent with ability to handle diverse customers
Able to tackle multicultural environment
Have good communication, interpersonal and computer skills
Able to ameliorate customer service skills
Good keyboard skills
EducationalAttainment
College: Great Plebeian College
-Bachelor of Science in Accountancy 2009-2011
Highschool: The Sisters Of Mary School 2004-2008
-Basic AUTO CAD Knowledge
Elementary: Sabagan Elementary School 1998-2004
Related Work Experience
Abu Dhabi Co-Operative Society
Abu Dhabi Mall Abu Dhabi
November 18, 2013 – present
Sales Executive/Cashier
House Research And Development(S) Pte., Ltd
Lot 7. Block 9, Phase 1, Cavite Eco-Zone. Rosario, Cavite, Philippines 4106
September 21, 2012 – March 5, 2013
Office Assistant
International Precision Assemblies Incorporated
Block 17 Lot 2 Phase 4, CEPZA, Rosario, Cavite 4106
Feb. 26, 2012-Aug 12, 2012
Production Operator
Sm Mart Inc.
Harrison plaza.
April 18, 2013-September 10, 2013
Counter checker