Robert McNay is an IT professional with over 15 years of experience in help desk support roles. He has expertise in software and hardware troubleshooting, installation, and maintenance. McNay has experience supporting Windows, Linux, and networking systems. His background includes roles at Million Dollar Round Table, Sacred Heart Hospital, and Shure Incorporated providing desktop support, help desk analysis, and technical support.
Penjelajahan samudra oleh bangsa spanyol diantaranya dilakukan oleh Christopher Colombus, Ferdinand Magelhaens dan Juan Sebastian delCano, Amerigo Vespuci, Ferdinand Cortez, dan Pizarro.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
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During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...
Resume
1. ROBERT L. MCNAY
6117 W School St ● Chicago, IL 60634
773-931-4764 ● RLMcNay@gmail.com
INFORMATION TECHNOLOGY PROFESSIONAL
Highly technical professional withmore than 15 years of experience in help desk support services. Expert
providing support to employees or customers regarding technical inquiries, completing diagnoses to isolate
the nature of the problem, and resolving support issues. Experienced identifying, troubleshooting, and
resolving software, hardware, and network failures. Demonstrated expertise in software and hardware
assembly, installation, preventative maintenance, upgrades, repairs and networkconnectivity.
OperatingSystem experience:WindowsXP Professional,Windows7 Professional, Windows10
Professional.
OfficeProductivitysoftwareexperience:MicrosoftOffice2007to 2013, Filemaker Pro4.0, CPSIclient.
Graphics/Designsoftwareexperience:AdobePhotoshop,CorelDraw, IMSI TurboCAD, Animation Master,
AutoCAD LT 98/2002.
Peripheral experience:scanners,digital cameras, Android and external storage technology.
KEY STRENGTHS
Organization & Planning Skills ● Interpersonal Skills ● Customer Service ● Problem Solving ● Task
Prioritization Client Education & Relations ● Time Management ● Technical Support Concepts ●
Tools & Technologies
PROFESSIONAL EXPERIENCE
MILLION DOLLAR ROUND TABLE, APRIL 2014 – MARCH 2015
HELPDESK ANALYST
General help desk duties of answering calls from users. Set-up and installed new small form factor
PCs and laptops by Lenovo. Conducted basic repair and preliminary assessment if a service call was
needed of HP printers. Monitored and swapped tapes for network backup devices for both
Windows and Unix servers. Managed Basic Active Directory administration including creating new
users and managing groups.
SACRED HEART HOSPITAL, NOVEMBER 2006 – NOVEMBER 2013
HELPDESK TECHNICIAN
Managed the set-up, installation, upgrades, and maintenance of desktop, All-in-One PCs and
laptops. Led the installation, troubleshooting, and upgrading of software on Windows 2003/2008
networks and Windows XP/7 Professional workstations and laptops. Conducted maintenance of
Lexmark and Hewlett Packard printers. Handled new equipment and software research and
evaluation and making recommendations to Director of IT. Monitored network backup devices for
both Windows and Linux servers. Managed Basic Active Directory administration including
creating new users and managing groups.
Maintained a spare parts and computer stock that minimized downtime
Recommended and implemented workstation security standards that decreased virus
intrusions by 50%.
2. SHURE INCORPORATED, OCTOBER 1996 – MAY 2003
DESKTOP SUPPORT
Led setup, installation, upgrades, repairs, and maintenance of desktop PCs and laptops. Handled
installation, troubleshooting, and upgrading of software from a Windows NT4 network to a
Windows 98, NT 4 and XP Professional workstations and laptops. Managed the installation and
troubleshooting of network and Internet connectivity. Resolved remote access issues for laptop
users. Handled warranty repair claims and non-warranty repairs by outside services. Maintained
inventory of spare PCs, parts, printers, and other equipment. Set up and maintained software
licensing inventory and tracking system. Researched, evaluated and purchased PCs, laptops,
printers, related peripherals and software. Recommended equipment to fill special requests of
engineering and manufacturing staff.
Established companywide standards for hardware and software that boosted efficiency of
support process
Maintained a timely re-evaluation schedule of company standards to meet demands of 3
year cycle of equipment replacement
Identified desktop systems in need of upgrade or replacement as part of annual equipment
cycling
EDUCATION
PC Center, Chicago Illinois
CompTIA A+ 2002 and Network+ 2002 coursework.
Microsoft Learning
Course 6292 – Installing and Configuring Windows 7 Client
