John Graves is an experienced IT professional with expertise in network and systems administration, desktop support, and project coordination. He has over 15 years of experience in various IT roles, including as an IT support specialist, field specialist, and team lead. Graves maintains several technical certifications and security clearances. He seeks new opportunities where he can apply his skills in technology integration, infrastructure maintenance, and process improvement.

1. JOHN GRAVES
10091 Tujunga Canyon Blvd #6  Tujunga, CA 91042
Phone: (661) 332-4088  Email: john.graves5@yahoo.com
IT Management & Support
Dedicated and motivated professional with a strong background in Network and Systems Administration. Years
of successful experience consulting on multifaceted IT projects, streamlining internal processes, and fostering
positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized
for outstanding contributions and solid reputation for resolving complex technical issues. Commended for
organization, perseverance, efficiency, and project management skills. Possess DoD Secret Clearance.
Areas Of Expertise
 Technology Integration
 Systems Engineering
 Desktop Support
 Network Management
 Project Coordination
 Strategic Planning
 Installation & Configuration
 Infrastructure Maintenance
 Customer Specifications
 Data Analysis & Reporting
 Standards & Compliance
 Training & Team Building
 Threat Detection
 Surveillance Systems
 CCTV/CATV/SATV
 Wireless Networking
 Satellite Communications
 Process Improvement
Recent WORK EXPERIENCE
Lockheed/Martin IS&GS PTDS - Melbourne, FL 4/2012-1/2015
IT Support Specialist
Performed an array of technical support and electronic maintenance duties while working as a contractor on
military programs. Managed networking and information systems and conducted in-depth analysis of product
implementations, modifications, and enhancements to ensure they are in line with customer specifications.
Worked with customer representatives to identify needs, troubleshoot an array of technical issues, and propose
adequate solutions. Provided flight and surveillance support as well as technical direction and guidance to
subordinate personnel. Adhered to military standards and helped to achieve operational goals.
DRS Technologies LLC – Herndon, VA 11/2009-8/2011
IT Field Specialist / SATCOM Tech / Desktop Support
Assisted with the installation of satellite communications equipment for Dyncorp customer on a LOGCAP IV
contract in Afghanistan. Maintained inventory of IT assets and collaborated with management to ensure project
delivery. Tested and verified connectivity, provided desktop support to customers, and supervised network
operations through remote locations. Installed and configured VoIP phone systems as well as various hardware
and software solutions. Communicated effectively with clients to resolve issues and achieve IT objectives.
McDean Inc. – Dulles, VA 5/2007-11/2009
Team Lead / Installation & Maintenance Technician
Worked closely with Project Managers, Engineers, and field crew to coordinate installation and maintenance
tasks. Prepared job breakdowns and lists of materials, parts, and tool requirements for each project. Assigned
daily duties to team members, evaluated performance, and communicated site issues to upper management.
Processed change requests to existing plans and blueprints. Installed various wiring systems, access control units,
and other technologies. Performed verification tests and kept accurate logs and records of daily tasks.
Previous Work EXPERIENCE
Freelance CCTV/Personal Security Consultant 3/2004-5/2007
Audio/Video Technician – QSS/ACS/Lockheed Martin/NASA 1/2001-3/2004
Telecommunications Technician – Aidco Inc. 6/1997-9/1997
Security Alarm Technician – Westec Security 1/1991-7/1992
Education & Training
Software Specialist Certification Program – Pasadena City College (2015)  CompTIA Network + Certification
(2012)  CompTIA Security + Certification (2012)  CompTIA A+ Certificaton (2011)  Persistent Threat
Detection System Field Engineer Certification (2012)  VSAT Installation Basic/Advanced Certification (2011) 
Intrusion Detection Systems – Honeywell Training Center  NASA/CATV Video Systems Training  Air/Ground
and Space Communications Operations Training  NASA Standard Operational Maintenance Procedures Training
 CCTV Certification (System Design, Product Knowledge, Navigating CCTV, Pelco Matrix Systems) – Pelco
Trianing Institute  NASA Sexual Harassment Training  NASA Security & Special Agent  DC

2. Theory/Lab/Project – LA Pierce College (GPA=4.0)  Telecommunications & Fiber Optics Training – Advantage
Training Institute  Fiber Optic Training/OTDR/PowerMeters/Splice Certification – 3M