Howard Plotnicov has over 20 years of experience in Information Technology, including roles as an IT Security Analyst, Launch Team IT Manager, Information Technology Site Support Technician, and Technology Service Analyst. He has extensive experience in intrusion detection monitoring, vulnerability scanning, Nessus scanning, PCI audits, and managing IT security reports. His career highlights include opening seven 500-seat call centers and ensuring all hardware, facilities, and equipment were properly functioning.

1. Howard Plotnicov
1331 Campanelli Dr
Plantation Florida 33322
(386) 983-0061
hplotnicov@yahoo.com
Profile: Highly skilledprofessional with extensive experience in Information Technology. Proven recordproviding
exceptional understanding and support in several IT functions.
Experience:
5/2009 – Present ALORICA Inc. Irvine CA
IT Security Analyst
 Intrusion Detection Monitoring – Responsible for monitoringIntrusion Detection System Alerts generatedby a third party
vendor. Analyze all alerts and evaluate measures needed to support remediation of possible vulnerabilities. Responsiblefor
the health of the IDS devices at specific locations and set up of devices at new locations.
 Vulnerability Scanning – Responsible for generating scans through Qualys to observe vulnerabilities relatedto Vlans andIP
ranges for various clients. Analyze scans and evaluate measures needed to support remediation anddepending on the type of
severity partner with multiple Teams to achieve remediation.
 Nessus Scanning – Manage and maintain the Nessus tool extensively for backendPC, scheduling scans, server scanning and
reporting. Coordinate critical severity findings with appropriate business groups to ensure remediation. Partner with vendor
on any account requests needed to support the business.
 VTA (Vulnerability Threat Assessment) – Conduct Monthly Client Assessments, checking the Nessus scan to ensure no critical
findings are found. Address all findings and take action where needed and provide client reporting of assessments performed
 PCI (Payment Card Industry) Audit Support – Assist in Onsite Audits for clients as well as thirdparty PCI Auditors, SSAE 16
Type II SOC I and SOC II Audits, for both Physical and Information Technology functions.
 Manage, maintain and create all IT Security reports and provide status updates to key IT/IS managers
 Proactively integrate processes neededand work with other business partners to ensure successful IT Security controls are in
order
6/2004 – 5/2009 PRC Miami Florida
Launch Team IT Manager
 Responsible for opening new telemarketing call centers from empty shell buildings to first call. Set up of all the hardware,
from HR, training facilities, and all floor requirements including PC’s, furniture, Conference rooms, VoIP phones
o Opened seven, five hundred seat facilities in five years.
 Worked closely with each Lines Of Business, to create the proper images on the PC’s
 Ensure all processes and equipment was properly functioning prior to first call
6/2001 – 6/2004 PRC Miami Florida
InformationTechnology Site Support Technician
 Responsible for all issues relatedto in-house customer orientedPC problems
 Workedon Service desk tickets created in Remedy (ticket opening system) to trouble shoot andfix customer problems
 Responsible for set up of all the training rooms andtheir PC’s. Ensure all PC’S were working andimagedcorrectly.
 Proactively set up an environmentallysoundsystem to remove unwanted and oldhardware to be recycled. All hard drives
were removedand wiped from any PC’S prior to destruction.
5/1997 – 6/2001 PRC Miami Florida
Technology Service Analyst
 Responsible for implementingin-house customer calls to the correct groupto initiate the solution for a fix.
 Analyzed the call to determine severity level
 Create Remedy tickets, and assign to the correct groups
 Handle any company outages from beginning to endto ensure down time was minimal.
 Createddocumentation to represent correct data for any new policies within the helpdesk.
Education:
1977 Graduate Fallsburg Central High school
1982 – 1983 Graduate CPI (Computer Processing Institute)
HartfordCT
Skills: Fluent English
Computer Literate: MS Office Suites- PowerPoint, Outlook, Excel, MS Word, Internet.