Camidillen Beck is seeking a challenging position that allows her to utilize her current strengths in information technology and customer service. She has over 20 years of experience in various IT roles, including as a network administrator, desktop support technician, and LAN administrator. Her experience includes installing, configuring, and troubleshooting network and desktop hardware/software, as well as providing exceptional customer service and training users.

1. C A M I D I L L E N B E C K
1 FRE NCH CO URT
BINGHAMTO N, NY 1 3 9 0 4
OBJECTIVE
To obtain a challenging position allowing for utilization of my current
strengths and knowledge, while having the capability for upward mobility in
knowledge and skills
EXPERIENCE
2004–2016 Charter/Time Warner Cable Vestal, NY
MIS Coordinator/Desktop Support
Utilize Altiris for remote management of computers for troubleshooting
and resolution of issues as well as security updates.
Provide phone support to troubleshoot software, hardware and network
problems.
Compose divisionwide notification and update as appropriate regarding
network, telephony and corporate outages pertinent to user.
Create all levels of accesses for all new users using Windows Server.
Create and organize documentation regarding software installs for IT staff
use.
 Install software per corporate and divisional guidelines to divisional
computers.
 Coordinate log and verify audit compliance for divisional data backup
tapes on servers.
 Provide exceptional customer service to all internal and external
customers.
 Coordinate desktop projects with supervisors to assure minimal
downtime to end user.
1999–2003 Windsor Central School District Windsor, NY
Network Administrator/Specialist
 Install, configure, maintain and troubleshoot network and desktop
hardware/software.
 Coordinate projects and staff for timely results.
 Coordinate with vendors, staff and users all network related projects.
 Coordinate conversion from Token Ring infrastructure to Fiber/Cat 5
and Wireless LAN
 Assist in coordination and implementation of all LAN/WAN
infrastructure upgrades.
 Plan, coordinate and implement all security measures on servers.
 Successful conversion to Novell Operation System relevant to servers.
 Create user accounts and login scripts for all staff.

2. 2
1997–1999 Broome-Tioga BOCES Binghamton, NY
PC/LAN Technician
 Work with team installing, configuring, maintaining and troubleshooting
network and desktop hardware/software.
 Implement training material and conduct training of users regarding e-
mail package.
 Coordinate work order requests and necessary follow up with staff.
1987-1997 The Chase Manhattan Bank Binghamton,
NY
LAN Administrator/Trust & Investment Associate
Troubleshoot and resolve network/desktop connectivity and software
issues for Binghamton Region.
Assist in administration of Estate, Trust & Investment Management
Accounts
Rebalance small accounts ($50k) utilizing company equity funds to fall
within risk management scope.
Research and interpret stock and mutual funds.
Implementation of account reviews for audit compliance.
Accurately input trades on SEI 3000 stock system.
Serve as a team leader to guide, train and assist other staff members.
TRAINING
Dell Computer Repair Cetification.
Dell Printer Repair Certification.
Windows 2000 Group Policy.
 Novell Netware 3.12 through 5.1 System/Advanced System
Administration.
 Groupwise 5.0 and 5.2 System/Advanced System Administration.
 Windows NT 4.0 Server Administration.
 Internetworking with TCP/IP.
REFERENCES
Karen Marple Charter 607-584-0629
Mia Giovinazzo Charter 607-206-0429
William Cudney Charter 607-743-4385
E - M A I L C R O S S I 2 U @ HO T M A I L . C O M