This document is a resume for Melissa R. Sanders. It lists her education, which includes a Bachelor's degree in Liberal Studies from Armstrong Atlantic State University and an Associate's degree from Coastal Georgia Community College. Her work history includes roles as a Business/HR Coordinator, Receptionist, Security Guard, Language Arts Teacher, and Server. The resume provides details on her responsibilities and accomplishments in each role. It also lists skills and certifications including proficiency with Microsoft Office, typing, and security-related certifications.
Este es mi proyecto de vida, lo he perfeccionado al pasar los años, gracias a las experiencias que he vivido que sean buenas o malas dejaron huellas en mi. De mi proyecto de vida, hace parte mi familia y Dios primeramente, después vienen mis amigos y todas esas personas que aportan algo a mi vida ¡Gracias!
Rakesh Patange -IT Business Projects PortfolioRakesh Patange
This is a summary of critical business projects that I have managed. It contains following aspects
A] Diagrammatic representation of connectivity projects completed
B] Skills demonstrated
C] My learning's
D] What do I bring to the table?
A true to life story of Anita Pamintuan. story of a public school teacher, Maricel Soriano (Mila Cabangon) teaches grade three students in a public school. A witty diligent, patient zealous and an animated elementary teacher, she has a genuine concern for all her student.
To secure a position that will utilize my skills and experience to.docxVannaSchrader3
To secure a position that will utilize my skills and experience to maximum potential, with the opportunity for advancement based on performance.
Authorized to work in the US for any employer
Work Experience
Office Representative
Rev. Claims
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Jackson, MS
August 2014 to Present
Responsibilities
Managed verifications of Insurance. Collected patient’s liability and performed compliance check for all Medicare patient. Collected and validated patient demographic and insurance information. Obtained health, financial and religious information from patients at the time of admission. Performed patient pre-admission, admission, transfer, and discharge activities. Obtained signatures for financial responsibility and treatment procedures from patients or guardians.
Answer multiple phone lines; data entry; update patient information; verify patient insurance information; collect co pays; payment posting;
Handled a high influx of inbound calls within a dynamic call center environment.
Managed multiple priorities and maintained effective results in a quota driven workplace.
Office Assistant
Total Health Adult Day Care
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Belzoni, MS
October 2012 to August 2014
Responsibilities
• Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system.
• Answered telephones and transferred calls to appropriate staff members.
• Sorted and distributed incoming communication data, including faxes, letters and emails.
• Monitored and maintained the organization’s website.
• Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis.
• Organized the scheduling of meetings, conferences, and events; distributed minutes for them.
• Coordinated agendas for meetings with visitors and clients– arranged guest and travel accommodations.
• Took care of staff office space, weekly schedules, travel reports, phones, parking, credit cards and office keys.
• Maintained the office database – retrieved and organized information for individual employees and clients.
• Created spreadsheets and presentations for corporate executives.
• Purchased office equipment and supplies – contacted vendors and subcontractors.
• Established and implemented administrative policies and procedures for the office.
• Filed and recorded corporate documentation, electronic files, inventories and reports.
Front Office / Administrative Assistant
Belzoni Lawn and Tractor
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Belzoni, MS
January 2012 to September 2012
Assist clientele as they enter office and via phone.
• Perform filing, data management, drafting and editing short office memos.
• Assist with all other office administrative duties
• Inputting data, office errands, internship and alumni updates.
• Scheduling appointments, Answered phones, Filed papers.
• Assuring office is neat, and stocked with necessary tools for functionality
Assistant Manager / Dog Groomer
Dog Spot
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Jackson, MS
April 2009 to December 2011
Responsibl.
I am looking to get my start in government and with my background in Criminal Justice and National Security along with my experience working for Bank of America and servicing their client base with all aspects of their accounts I have the experience in providing professional quality customer care. By receiving wide variety of calls and dealing with the sometimes anonymous calls while following bank policies and maintaining the professionalism required to service the call in all aspects in may range in a timely and educated manner.
1. MelissaR.Sanders
209 Mikal St. Rincon, GA 31326
melissasanders80@hotmail.com
(912) 346-6462
EDUCATION:
Armstrong Atlantic State University: Savannah, GA
Bachelor of Liberal Studies: Concentrations in Education and Communications: May 2007
• Dean’s List Recipient
Coastal Georgia Community College: Brunswick, GA
Associate of Science May 2005
• Dean’s List Recipient
Tucson High Magnet School: Tucson, AZ
High School Diploma: May 1999
WORK HISTORY:
Business/HR Coordinator December 2015-Present
Coastal Home Care
• responsible for the overall management of branch business and human resource operations
• orientation of direct care staff
• Gathering all required application data according to company, state, federal and program regulatory
requirements
• scheduling interviews
• Manages the on-boarding of all new direct care staff to ensure completion of all required documentation;
• Schedules TB tests
• Schedule In-service training
• Monitors expiring requirements (license or certification, CPR, First Aid, TB, auto insurance, annual
evaluation and in-service compliance) of direct care staff
• Creates employee HR files in compliance with company, state, federal and program regulatory
requirements
• Consistently maintains accurate HR files, auditing 10% of files on a monthly basis
• Terminate employees out of the system
• Process bi-weekly payroll for all direct care staff
• Validate schedules, signatures and time worked on time sheets
• Provides leadership in developing and implementing solutions
• Improves processes within a department emphasizing quality and efficiency
• proper maintenance of employee personnel files
• financial operations to include payroll and ensuring proper set up for payment on all cases
• oversee branch compliance with established corporate policies and practices, federal/local laws
and other regulatory agencies
Receptionist, Business Development October 2013-December 2015
2. Vaden Volkswagen
• Greet people that come into the dealership
• Answer incoming calls for three of the dealerships, Volkswagen, Signature, and Select.
• Listen with attention to detail, and problem solving skills to direct the caller. The caller often
doesn’t know which department they need to be connected to.
• Forward the call to the appropriate person and take messages.
• Make day after follow up calls for the Business Development Center to prospective buyers, and
buyers. I call people to thank them for coming in, try to get them to come back in, or thank them
for their purchase.
• Make new and used inventory follow up calls making sure they are happy with their purchase
and informing them of the customer satisfaction survey.
• Check status of survey, resend surveys if necessary.
• Maintain a prospective sales log by recording incoming prospective customers and sales calls.
• Check to make sure activity is being put into the computer system by sales people.
Security Guard July 2012 – October 2013
Vescom Inc. Garden City, GA
• Work in front office of Imperial Sugar to provide general safety and security measures
• Perform administrative duties, including answering phones, forwarding calls, copying, and filing
• Maintain computer log of daily activities and incidents
• Create IDs for employees and check in visitors
• Check in and out keys to storage rooms and work to prevent loss of materials
• Drive perimeter of premises to ensure safety
• Promoted to Sgt. and manage staff
• Write reports and communicate activity between the captain and business owner, employees,
and contract company
• Follow and maintain all OSHA regulations and plant regulations
Language Arts Teacher July 2007 – July 2010
Mercer Middle School Garden City, GA
• Taught English to four different classes of sixth graders with approximately 30 students per class
• Used strong people, communication, and problem-solving skills to maintain order and discipline
• Planned daily lessons and coordinated lesson plans with other teachers
• Communicated with parents and administrators regarding child’s progress and any concerns
• Utilized research, assessment, and goal setting to achieve higher learning standards
Server September 2005 – January
2006
Holiday Inn Savannah West Pooler, GA
• Worked part-time while also attending college courses
• Provided excellent customer service to guests
SKILLS & CERTIFICATIONS:
• Proficient in Microsoft Works, Word, Excel, PowerPoint; Typing
• Transportation Worker Identification Card (TWIC)
3. • Georgia Criminal Justice Exam for Juvenile/Adult Probation/Parole
• Passed Praxis I & II, GACE Middle School Language Arts and Social Studies