Benson Joseph is seeking a position that offers professional development and growth. He has over 5 years of experience in customer service roles at Walmart, including as a customer service representative and supervisor assistant. He also worked as a server assistant and prep cook at Olive Garden for over 2 years. Benson has a Bachelor's degree in Business Administration and Management from Palm Beach State College and certificates in Patient Care Technician and Business Administration from other institutions. He has strong skills in customer service, clerical tasks, food preparation, and Microsoft Office programs.
1. Benson Joseph
8185 Belvedere Rd Apt 303
West Palm Beach FL, 33411
(904) 520-1697
Jbenson95@yahoo.com
Objective: To Work in an environment which offers professional development and
growth potential and to further build upon my academic training and experience to
benefit the employer and advance my career.
Education and Professional Training: 2012-Current Bachelor in Business
administration and Management. Certificate in Patient Care technician 2010. Diplomat in
Business Administration 2007, 2002- High School Graduate
Work Experience:
Walmart / Customer Service Representative/ Supervisor Assistant, Florida/
Stocking and Merchandising
Customer Service Representative/ Stock Clerk
With an impressive 5 years of success on record.
Professional Skills:
o Customer Development
o Quality Customer Care and Retention
o Telecommunication and Multi–line Communication System
o Office/Clerical and Maintenance
o Shipping and receiving
o Microsoft Office Microsoft Excel & Word skills
o Account Receivable and Data Entry
o Demonstrate active listening skills and accurate resolution
o Credit verification and Determination
Wal-Mart
Cashier/Stock Clerk (September 2011-August 2015)
o Assist front desk and operate cash registers
o Process payments, such as cash, credit cards, checks etc.
o Help customers to locate product in the store
o Place calls to different departments to verify prices
o Keep records of items shipped, received, or transferred to another location
o Compile reports on various aspects of changes in production or inventory
o Find, sort, or move goods between different parts of the business
o Check records for accuracy.
2. Olive Garden
Server Assistant /Prep Cook. (February 2009 – July 2011)
• Assist Servers and Customers
• Handle each customer with excellent service
• Be prompt and ease with orders
• Set up eating area before open
• Verify with customers if everything is ok or if need further assistant
Food Prep
• Following recipes accurately and maintaining food preparation
processes such as cooking, marinating, seasoning, and grilling meats;
chopping herbs; dicing, cutting, and slicing vegetables
• Completing hot and cold food preparation assignment accurately,
neatly, and in a timely fashion
• Preparing food throughout the day as needed, anticipating and reacting
to customer volume
• Maintaining appropriate portion control and consistently monitoring
food levels on the line
• Maintaining proper food handling, safety, and sanitation standards
while preparing and cooking food
Education: Palm Beach State College (January 2012 to Present)
Florida Career College (November 2009 – June 2010)
G.O.C University (October 2004 – July 2007)
Martin Luther King (High School- September 1998- June 2002)
Volunteer:
• Bethel Evangelical Baptist Church Youth and children ministry Team
Lead assistant four years. Haiti Athletes Association, serve as the Executive
Director, prepared all the Programs for events and fundraising.
Reference:
Available upon request