Shamara T. Lannaman
129 Woodlawn Avenue Jersey City, New Jersey, 07305
H: 201.433.2851 M: 201.279.9580 Shamaralannaman@yahoo.com
Summary of Skills:
• Five and a half years of customer service experience.
• Fast learner and a self-starter who takes initiative to get tasks done on time while staying organized
• Novice/Intermediate in Human Resource and Administrative Assistant duties
• Mastery of Microsoft Office, Microsoft, (Windows 7&8, Vista) Apple, and all social media platforms
• Sales experience with the knowledge of opening credit line
• Type 30-40 words per hour
Education:
American Academy McAllister Institute of Funeral Service 01/05/2014- Present
New York, New York
Associate of Science: Funeral Services/Mortuary Science
Bennett College For Women 08/2009-05/2014
Greensboro, North Carolina
Bachelor of Science: Business Administration w/ concentration in International Business
Experience:
Source4Teachers, Substitute Teacher (Hudson County) 02/2015- Present
• Carries out a program of study prescribed in the lesson plans left by the primary classroom teacher.
• Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students.
• Guides the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons,
units, or projects assigned.
• May perform duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc.
• Insures that the students are never left unattended in the classroom.
• Employs instructional methods and materials that are most appropriate for meeting lesson objectives
United States Postal Service, City Carrier Assistant 08/2014-10/2014
• Maintain professional and effective public relations with customers and others.
• Withdrawal mail from the distribution case and prepare it in sequence for efficient delivery independently along established route.
• Collect mail from street letter or relay boxes and accepts outgoing letters from customers for mailing.
• Collect chargers on custom, postage due, and collect on deliver (C.O.D) that’s due at the time of delivery.
• Handle undelivered mail in ordnance with established procedures.
• Deliver forty-five to sixty parcels and six express mail letters a day depending on volume of parcels and express mail
• Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on
the route
Avoni’s Hair Services, Human Resource Intern (Internship) 05/2013-08/2013
• Responsible for updating and ordering supplies bi-weekly.
• Assist in the recruiting and hiring process, including: posting job openings, reviewing resumes, and conducting in-person interviews.
• Scheduled appointments for twenty plus clients on a monthly bases
• Operate Salon Iris software to out send appointment reminders, email clients receipts, and stay on top of client’s conformation and
Etc.
• Perform administrative duties including: answering phones, input clients information into Salon Iris, scan documents to the computer
and, fill paperwork
• Handle cash, debit, credit transaction along with monthly financial records
• Created a business development strategies to bring in more clientele
Macy’s Newport, Sales Associate (Kids Department) 10/2011-01/2012
• Greet and make a connection with customers by listening to their needs to present them with best option needed.
• Utilize product knowledge and selling skills to build and repeat business and create a lasting impression
• Maintain sales floor, stock area, and fitting room where applicable to present a clean shopping environment
• Experience in POS system to handle transactions such as Macy’s card, cash, credit card, and debit card.
• Open three to six Macy’s credit card or thanks for sharing reward daily per customers.
Certifications:
New Jersey Substitute Teacher Certificate
Issues 2/18/15 -Expired 7/20/2020
2

SL-Resume

  • 1.
    Shamara T. Lannaman 129Woodlawn Avenue Jersey City, New Jersey, 07305 H: 201.433.2851 M: 201.279.9580 Shamaralannaman@yahoo.com Summary of Skills: • Five and a half years of customer service experience. • Fast learner and a self-starter who takes initiative to get tasks done on time while staying organized • Novice/Intermediate in Human Resource and Administrative Assistant duties • Mastery of Microsoft Office, Microsoft, (Windows 7&8, Vista) Apple, and all social media platforms • Sales experience with the knowledge of opening credit line • Type 30-40 words per hour Education: American Academy McAllister Institute of Funeral Service 01/05/2014- Present New York, New York Associate of Science: Funeral Services/Mortuary Science Bennett College For Women 08/2009-05/2014 Greensboro, North Carolina Bachelor of Science: Business Administration w/ concentration in International Business Experience: Source4Teachers, Substitute Teacher (Hudson County) 02/2015- Present • Carries out a program of study prescribed in the lesson plans left by the primary classroom teacher. • Creates a classroom environment that is conducive to learning and appropriate to the maturity and interests of the students. • Guides the learning process toward the achievement of curriculum goals and objectives as indicated in the lesson plans for the lessons, units, or projects assigned. • May perform duties usually required of absent teacher such as lunchroom duty, hall monitoring, etc. • Insures that the students are never left unattended in the classroom. • Employs instructional methods and materials that are most appropriate for meeting lesson objectives United States Postal Service, City Carrier Assistant 08/2014-10/2014 • Maintain professional and effective public relations with customers and others. • Withdrawal mail from the distribution case and prepare it in sequence for efficient delivery independently along established route. • Collect mail from street letter or relay boxes and accepts outgoing letters from customers for mailing. • Collect chargers on custom, postage due, and collect on deliver (C.O.D) that’s due at the time of delivery. • Handle undelivered mail in ordnance with established procedures. • Deliver forty-five to sixty parcels and six express mail letters a day depending on volume of parcels and express mail • Checks, and corrects if necessary, mailing cards from advertisers bearing names and addresses of customers or former customers on the route Avoni’s Hair Services, Human Resource Intern (Internship) 05/2013-08/2013 • Responsible for updating and ordering supplies bi-weekly. • Assist in the recruiting and hiring process, including: posting job openings, reviewing resumes, and conducting in-person interviews. • Scheduled appointments for twenty plus clients on a monthly bases • Operate Salon Iris software to out send appointment reminders, email clients receipts, and stay on top of client’s conformation and Etc. • Perform administrative duties including: answering phones, input clients information into Salon Iris, scan documents to the computer and, fill paperwork • Handle cash, debit, credit transaction along with monthly financial records • Created a business development strategies to bring in more clientele Macy’s Newport, Sales Associate (Kids Department) 10/2011-01/2012 • Greet and make a connection with customers by listening to their needs to present them with best option needed. • Utilize product knowledge and selling skills to build and repeat business and create a lasting impression • Maintain sales floor, stock area, and fitting room where applicable to present a clean shopping environment • Experience in POS system to handle transactions such as Macy’s card, cash, credit card, and debit card. • Open three to six Macy’s credit card or thanks for sharing reward daily per customers.
  • 2.
    Certifications: New Jersey SubstituteTeacher Certificate Issues 2/18/15 -Expired 7/20/2020 2