A self motivated professional with strong leadership, organizational, problem solving, interpersonal and
communication skills. Dedicated and focused; able to prioritize and completed multiple tasks, and follow through to
achieve project goals. Recognized as detail oriented, creative and loyal with an exceptional ability to work well with
other teammates of all ages. Loves a challenge!
1. Stephanie Kenney 3404 Lesway Court #1 Louisville, KY 40220
skenney1204gmail@.com • (502)424-0319
Qualification Highlights
• Proficient using technology; Familiar with Windows, Word, PowerPoint, E-mail, and the Internet.
• Ability to multitask while paying attention to detail.
• Clear, concise communication skills in conjunction with organizational skills.
• Works well as a team member or independently.
• Determined, hard working and a fast learner.
• Ability to mediate, problem solve, and meet the needs of customers.
• Rewarded by promotions and training in all aspects of work.
Employment History
UPS Louisville, KY 2014(Seasonal)
Air Handler
• Scan, sort, and load packages into container in a timely manner for safe air travel.
• Inspect packages for proper labels, damage, and hazardous materials.
BD’s Mongolian Grill Louisville, KY 2012-2014
Server
• Received food and beverage orders, advised on daily specials, and delivered food and drinks.
• Verified the accuracy of charges, delivered customer checks, and ensured prompt processing of
transactions.
• Provide quick, efficient and friendly service to customers.
PCA Corrections Pharmacy Louisville, KY 2004-2010
Medical Records Clerk 2008-2010
• Responsible for checking medication orders, entering all other physicians’ orders according to
facilities specifications, and printing monthly records for ten nursing facilities.
• Gathered forms and set up delivery to facilities at their request.
• Worked with nurses, doctors and pharmacists to ensure proper patient care and safety regarding
medications.
Triage Technician 2007-2008
• Answered multiple phone lines, directed to appropriate department/person.
• Wrote up new admissions to out of state facilities and faxed to sister pharmacies to be filled
• Called and set up delivery for medications from sister pharmacy to out of state facilities needed.
• Sorted all incoming faxes to proper departments queue or person electronically.
• Other duties as assigned by pharmacist.
Billing Coordinator 2004-2007
• Billed 3rd party/Medicaid electronic insurance claims.
• Contacted insurance companies for patients’ coverage dates, billing information, and resolved unpaid
claims.
• Generated, printed and mailed monthly statements. Posted payments to patient accounts. Answered
and resolved patient billing inquires. Called on collections for outstanding accounts.
• Worked rejected claims for reimbursement. Contacted physicians regarding medications not covered
and options for patients.
2. National City Bank Louisville, KY 2003 to 2004
Customer Service Representative
• Operated a full-service teller window providing effective and efficient customer service.
• Participated in the origination of new client accounts.
• Performed assigned duties and covered other positions on a relief basis
• Processed deposits, cashed checks, and balanced cash drawer.
• Resolved problems with customer accounts.
Stephen's Drugs Louisville, KY 1999 to 2003
Office Manager 2002-2003
• Prepared monthly statements, sales and use tax, and store supply orders.
• Entered AR and AP invoices as well as handled daily cash deposit.
• Billed workman’s compensation claims and called on outstanding accounts.
• Created new and more efficient filing system for office to streamline office procedures.
Assistant Manager 2001-2002
• Ensured efficient operation of all stockroom and back stock areas.
• Prepared, ordered, and shipped medical supply orders, as well as maintained inventory control for
store. Reduced stock and daily order costs.
• Dealt effectively with unsatisfied customers to resolve any problems and maintain customer base.
• Open and closed store, received and checked wholesale drug and retail daily store orders.
Pharmacy Technician 1999-2000
• Answered multiple phone lines, filled prescriptions, assisted customers, contacted doctors’ offices for
refills, and billed insurance.
• Assisted the pharmacist with any other duties as assigned.
• Balanced cash drawer daily.
• Performed and maintained inventory counts.
Education
Sullivan College of Business Louisville, Ky 2002-2004
Completed 34 credits in business and accounting related courses. 2014-Present
GPA: 3.4
Jefferson Community College Louisville, Ky 1998-2001
Completed 28 credits in business administration and related courses.
GPA: 3.4
Assumption Catholic High School, Louisville, KY 1994-1998
H.S. Diploma, GPA: 3.8, Member of Beta Club. Red Cross AIDS Educator