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Jennifer Cook
5162 Meridian Lake Drive, Monroe GA 30655 | (C) 6789200214 |
jencook1219@gmail.com
Professional Summary
* An experienced associate trainer, highly organized and can multi-task in a fast-paced work
environment.
* Resourceful, adaptable and a goal-oriented professional with good decision-making skills.
* Can produce innovative ideas and execute accordingly.
* An energetic self-starter who is creative and can work independently or with a team.
* Is enthusiastic when it comes to work and can maintain a positive attitude under changing
work circumstances.
* Possesses good work ethics that make long-term relationships with customers possible.
Work History
 Chick Fil A March 2008-Oct.2011 Monroe,Ga Associate
 Panera Bread Nov.4,2011-Present Snellville,Ga Associate Trainer
* Respond to customer complaints and quickly resolves them.
* Maintained contact information of repeat customers, including their products and service
preferences.
* Assisted with product selection as needed.
* Handled cash register and organized charge slips, vouchers, and coupons.
* Assisted with window displays for special promotions.
* Follow the guidelines in delivery of product and merchandise.
* Communicate and engage customers making sure demands and needs are met.
* Conduct training for new staff.
* Answer phone calls(customer inquiry,complaints,orders,etc.)
Education
* Loganville High School Graduated in 2009
* In clubs FBLA,SADD,ECE
Skills
* Excellent verbal communication skills
* Demonstrate confidence
* Work well with teams
* Problem Solver
* Basic computer skills
* Flexible and able to adjust to the work environment
* Professionalism
* customer awareness
* Multi-tasking
* Has leadership qualities
* Able to perform with minimal supervision
* Ability to accept and learn from criticism
* Adaptable
* Motivator
* Good role model
References
* Amanda Hendrix 912-433-0967
* Jamie Frady 770-596-4887
* Rastus Hendrix 678-689-5902
* Jessica Saunders 678-267-4257

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RESUME

  • 1. Jennifer Cook 5162 Meridian Lake Drive, Monroe GA 30655 | (C) 6789200214 | jencook1219@gmail.com Professional Summary * An experienced associate trainer, highly organized and can multi-task in a fast-paced work environment. * Resourceful, adaptable and a goal-oriented professional with good decision-making skills. * Can produce innovative ideas and execute accordingly. * An energetic self-starter who is creative and can work independently or with a team. * Is enthusiastic when it comes to work and can maintain a positive attitude under changing work circumstances. * Possesses good work ethics that make long-term relationships with customers possible. Work History  Chick Fil A March 2008-Oct.2011 Monroe,Ga Associate  Panera Bread Nov.4,2011-Present Snellville,Ga Associate Trainer * Respond to customer complaints and quickly resolves them. * Maintained contact information of repeat customers, including their products and service preferences. * Assisted with product selection as needed. * Handled cash register and organized charge slips, vouchers, and coupons. * Assisted with window displays for special promotions. * Follow the guidelines in delivery of product and merchandise. * Communicate and engage customers making sure demands and needs are met. * Conduct training for new staff. * Answer phone calls(customer inquiry,complaints,orders,etc.) Education * Loganville High School Graduated in 2009 * In clubs FBLA,SADD,ECE Skills * Excellent verbal communication skills * Demonstrate confidence * Work well with teams * Problem Solver * Basic computer skills * Flexible and able to adjust to the work environment * Professionalism * customer awareness * Multi-tasking * Has leadership qualities
  • 2. * Able to perform with minimal supervision * Ability to accept and learn from criticism * Adaptable * Motivator * Good role model References * Amanda Hendrix 912-433-0967 * Jamie Frady 770-596-4887 * Rastus Hendrix 678-689-5902 * Jessica Saunders 678-267-4257