1. Shalonda Monique Stitts
216 Ginter Avenue, Piedmont, AL 36272
256-792-9445 / shalonda.stitts1998@yahoo.com
SUMMARY: Goal-oriented and dedicated to high levels of customer satisfaction, I am
very eager to start my administrative career where I am excited to make a positive and
immediate impact as part of your successful team.
SKILLS / TRAINING:
• MS Outlook • Medical Terminology - Advanced
• MS Word • Medical Office Procedures
• MS Excel • Health Insurance Processing
• MS PowerPoint • Electronic Health Records
• MS Windows • Computerized Medical Billing
• Keyboarding • Medical Coding
EXPERIENCE:
Piedmont City School 2012 – Present
Piedmont, AL
Custodian
• Perform and assist with cleaning duties
• Check and maintain to ensure equipment is in working order
• Select and order/purchase new equipment, product, and supplies
• Recommend/arrange for additional services such as painting, repair work,
furniture, flooring and surfaces
Sonic Drive-In 2011 – 2015
Jacksonville, AL
Waitress
• Check with customers to ensure that they are enjoying their meals and take
action to correct orders
• Collect payments from customers
• Inform customers of daily specials
• Explain how various menu items are prepared, describing ingredients and
cooking methods
• Perform cleaning duties
• Stock service areas
EDUCATION:
Sullivan and Cogliano Training Centers 2015
Miami, FL

2. • Office Professional Program – Concentration in Medical Office
Piedmont High School
Piedmont, AL
• High School Diploma – Computer and Accounting Classes / School Newspaper