1. Demetrius Hutchinson
5350 Bentley Hall Dr
Alpharetta , GA 30009
(770)641-7172-Home
(404)660-2322-Mobile
Demhutchins3@hotmail.com
Objective
To obtain a territory representative position within a dynamic organization that offers growth opportunities.
Education
Southern University
Baton Rouge, LA 70802
Bachelor of Arts, Mass Communication
Graduated 7/01
Employment
Anderson Merchandisers
Amarillo, TX 2010- Present
Territory Sales Lead
● Built rapport and daily communication with Store Mangers and teams and Market Mangers as
needed.
● Quickly adapt to and learn the requirements and operations of multiple departments and interact
effectively with store/department management to manage expectations and results.
● Have deatailed knowledge of all company policies, including the device policy, and
responsibility for training other associates.
● Consistently meet placement goals through advance planning and communication with store
management.
● Responsible for communicating programs and initiatives to retail partners, store mangers
department mangers, associates and customers.
● Educate customers and store personnel on the features and benefits of our client’s brands
and product line.
● Lead, coach, and excute all projects in all areas of the store.
● POP maintenance, modular maintenance, and inventory reporting with high level of integrity and
accuracy.
● Maintain account aesthetics and consistently maintain above average project execution
compliance.
Marriott 2008-Present
Alpharetta, GA
Guest Service Representative
● Organized, confirmed, processed, and conducted all guest check-ins and check outs, room
reservations, requests, changes and cancellations.
● Verified and adjusted billing.
● Processed all guest requests and relayed messages.
● Identified and explained room features to guests.
2. ● Ensured that any outstanding requests or problems form the previous day received priority
and were resolved.
● Ran and reviewed daily reports and logs.
● Processed all payments types, adjustments vouchers, paid-outs, correction vouchers,
And miscellaneous charges.
● Followed all company policies and procedures.
● Anticipated and addressed guest needs.
● Spoke with others using clear and professional language and answered telephones using
appropriate etiquette.
● Developed and maintained positive working relationships with others and supported team to
reach common goals.
● Performed other reasonable job duties as requested by Supervisors.
American Honda Finance Corp. 2007-2008
Alpharetta, GA
Customer Account Representative
● Authorized and recommended account adjustments or actions.
● Made 90 outbound calls and took 50 inbound calls a day.
● Contacted delinquent customers in an effort to help bring their accounts current, input extensions,
due date changes, late fee waivers and credit corrections.
● Prepared all applicable paperwork.
Blue Linx Corporation-Georgia Pacific 2002-2006
Atlanta, GA
Inside Account Representative
● Created, prepared, and maintained quotations, bid packages, price lists and reports.
● Sold a full range of products including paneling, columns, plywood, vinyl sidings, cut-to-size
panel, insulation, molding engineered lumber, metal studs, rebar, remesh, and accessories.
● Answered customer inquiries to determine needs and expanded orders through add-on sales
efforts.
● Negotiated prices and deliver terms.
● Closed sales and transmitted orders for shipping.
● Provided product information regarding price, quality and warehousing.
● Acted as liaisons between customer, national sales, and package plant.
● Collected, compiled, and organized customer specifications.
Territory Representative
● Engaged in cold-call prospecting and account development.
● Responsible for sale of consumer products through direct and wholesale distribution 70 retail
chain accounts.
● Organized and implemented promotional events for strategic brands and products.
● Produced sales proposals for accounts to ensure product distribution and shipment of promotional
products.
● Responsible for maintaining Home Depot, Lowes, 84 Lumber, and Menards.
● Worked with key decision makers and managed relationships with distributors.
● Developed and delivered informative sales presentations based on customers need.
● Planned activities, which included developing a plan for setting specific business building-goals.
● Managed retail and wholesale inventories with goals of increasing revenues and market share.
Hollywood Video 2001-2002
Atlanta, GA
Assistant Manager
● Delegated staff duties.
● Provided excellent customer service.
● Implemented organizational skills for successful flow of store.
● Efficiently transported finances to the Bank.
● Ensured the maintence of the store.
3. West Telecommunications Service 1996-2001
Baton Rouge, LA
Quality Assurance
● Assisted in monitoring employee calls and productivity, shift changes and identification of
employees not meeting departmental standards.
● Implemented problem solving skills by handling employee questions on PC, on-line applications
and aided in employee training.
Customer Service
● Responded to customer calls to assist in the ordering of various products.
● Ensured quality performance and in-depth product knowledge in order to exceed client
expectations.
Other Experience
Funded 100% of college education through employment at
West Telecommunications Service - Baton Rouge, LA 1996-2001
Active volunteer in the Young Scholar (past three years).
Microsoft Word, PowerPoint, Excel, Windows 95/98/XP, Outlook, Type 40 wpm and Email.
Ability to work with minimum supervision, excellent problem solving skills.
(NABJ) National Association of Black Journalist