Lindsey Murphy is seeking a manager position where she can utilize her customer service, leadership, and success-driven skills. She has over 5 years of experience as a store manager for Ashley Furniture, where she achieved sales increases through strategic planning, product knowledge, and ensuring great customer experiences. Her resume highlights certifications in home furnishings, nursing assistance, and communication/problem-solving abilities from her education and roles in health care screening and patient care.

1. Lindsey Murphy
816 Geoffery St. Staunton,Va 24401
Cell: (540)448-81318
Email: lindseym.afh@gmail.com
Objective:
• Outgoing, dedicated Managerthat goes the extra mile.
I am currently looking for a position in which I can invest my passion for customer relations, supportive leadershi
p skills, and hunger for success.As the Managerof a new store in the area, I became knowledgeable in creative, cost
effective, solutions for any issues that emerged. I assimilate and carry out the needs of the consumer throughout thei
r experience, therefore enabling our team to better retain existing customers as well as attract potential leads.
Skill Highlights:
• Information Technology Essentials Coursework • Calm and level headed underduress
• Results and goal oriented
• Ability to multi-task efficiently and take initiative
•Excellent communication skills (effective listener)
• Critical thinking, decision making and problem solving skills
• Quick to develop relationships with customers
Employment History:
Ashley Furniture, Store Manager
08/10/14 to present
Job description:
•hold weekly meetings focused on:
-motivate and praise exceptional performance
-evaluate best sales strategy and approach for current promotion
-present new product (study and enhance product knowledge daily)
-review individual and store sales, then compare to projected goals
-discuss objections the sales team has come across and determine the best resolution to overcome, close and maximi
ze profit
• Analyze strategies to reinvent or replace non selling merchandise according to our local demographics
•Design displays drawing the consumer to the focal points of the product
• Attend proposals for radio marketing strategies alongside Director of Marketing
• Uphold company policy procedures
-counseling, and disciplining employees
• Plan, monitor, and achieve sales goals
• Communicate with all divisions in company so that we as a store are constantly improving

2. • Main key holder
• Review daily invoices, orders, and deposits before sending to the Director of Finance
• Carry out any necessary supply orders within budget
• Responsible for mattress pricing and formatting of tags for entire company
• General upkeep of store
• Work directly with product reps
• Ensure each individual customer has a great experience from beginning to end
• Hiring and termination process
• Negotiate with regards to profit margin, and customer satisfaction
• Assist and mentor Sale Associates during the sales process
Achievements:
• Trained 2 non experienced Sales Associates to become top #1 and #4 in the company in 4 months
• Currently up 22% year to date
Avante at Waynesboro,Certified Nurse Aide 11/01/2013 to 05/01/2014
Job description:
•Assist patients with activities of daily living
• Maintain safe environment
• Ensure that patients medical needs are met
• Orientate newly hired aides
• Chart in accordance to cooperate standards
• Report to Charge Nurse
Viridian Health Management, Health Screener 10/2013-08/2014 (contract)
Job description:
•Screen clients for cholesterol and glucose levels
•Gather and record vital signs
•Consult clients about their individual results
Western State Hospital, Psychiatric Nurse Aide 08/2011 to 03/2013
Job description:
•Provide direct patient care by helping residents to carry out activities of daily living in a safe therapeutic environme
nt
Envoy of Staunton,Certified Nurse Aide

3. 11/2009 to 08/2011
Job description:
•Perform routine care
• Provide care for the comfort of the patient
•Report to Charge Nurse,
• Record vital signs
• Infection control
• Abide by HIPPA regulations
Education and Training:
Blue Ridge Community College
Weyers Cave, Va 2011-2012
General Courses
Envoy of Staunton Staunton,Va 2009-2009 Certified Nurse Aide
Robert E. Lee Staunton,Va 2005-2009
Certifications:
• Certified Home Furnishing Specialist
• CPR/ First Aid
• Certified Nursing Assistant
-License Number: 1401136344
References:
•Jessica Byers , Former Co-Worker
(540)490-1741
•Joyce Hall, Former Supervisor
(540)332-8449
•Mckenzie Gray, Former Co-worker
(540)849-9978