Bharat Khatri is a customer-oriented professional with over 5 years of experience in luxury fashion retail sales and management in Dubai and Nepal. He has a proven track record of exceeding sales targets and a strong skill set that includes communication, customer service, sales, team leadership, and operations management. Currently seeking new opportunities, his goal is to establish long-term business relationships and provide excellent customer experiences.

1. Bharat khatri
Phone no: 0567548811
Bharatkc80@gmail.com
Al Faihidi - Assweillim Building, Dubai
Objective:
Customer-oriented dedicated professional in sales in luxury fashion industry, providing the best service possible to the
clients. Seeking employment in one of the growing organizations my goal is to establish a healthy, continuous and
successful business relationship with the clients by meeting their delivery requirements providing a better customer
experience.
Summary of Qualifications & Skills:
• Excellent Communication, customer service and Sales skills.
• Self confident and outgoing personality.
• Knowledgeable in retail protocols and procedures.
• Flexible, positive attitude, strong analytical and problem solving skills.
• Excellent negotiating, coordinating, time management and strong persuasive manner.
• Ability to work under pressure to set targets with a proven track record in Sales.
Professional Experiences:
Paris Group LLC (Dubai, U.A.E)
Versace, Canali, Pierre Cardin, Balmain &Verri (High End Fashion brand)
Team leader / Store supervisor (M.O.E) {Dec 2015- Till to June 2016}
Job responsibilities:
• Mediate between sales team and management to address complaints and dissatisfaction from both parties
• Supervise sales associates and handle change requests by customers, as well as check that goods are in
good condition
• Be acquainted with sales items and procedures in the department in order to provide accurate information to
clients that can enhance sales transactions
• Develop sales strategies to reach new customers and also grab the attention of already existing ones to boost
sales in the department
• Train members of the sales team in order to make them better sales associates
• Have a positive approach to sales strategies and motivate sales associates to keep their heads up in both
good and bad moments in the sales department
• Supervise opening and closing of the store at the appropriate time.
• Maximizes sale and exceed store budget by following the GOLDEN RULE of selling - Greeting, Asking, listening, advising
reassuming and thanking to customer
Apparel Group LLC (Dubai, U.A.E)

2. New Yorker - Assistant Manager {ASM} (August 2013 to November 2015)
Job responsibilities:
• The Store Manager is accountable for sales performance, focusing on growth and profitability,
• Customer satisfaction, merchandising standards, store operations, and the training and
• Development of the entire staff.
• Maximizing sales by promoting the highest standards of customer care- sales figure, sales figure determined
the Individual and Store Targets.
• Lead by example, Trains, Develops and provides ongoing feedback and coaching on product knowledge,
Selling skills, Visual merchandising and delivering customer experience.
• Organizes weekly staff meetings to recap store performance, and to communicate new companies goals and
strategies, As well as new store procedures and performance targets
• On- going performance management of the team based on agreed KPI metrics and performance levels, plan
and setting sales targets for the team
• In charge in all reports such as cash, banking, DSS, Petty cash, staff Schedules KPI etc.
ZARA Fashion Store - Store Sales Manager (SM)
Civil Mall, Kathmandu, Nepal (Jan 2011-May 2013)
Job responsibilities:
• Assist store SR. manager / AM to run the store on daily administrative tasks.
• Consistently creates a welcoming environment for the customers by maintaining all VM standards,
directives, promotion, housekeeping and quickly responding to the customer inquiries and needs.
• Monitor sales performance against last year, last week and budget on daily and weekly basis and
communication to entire team.
• Brief, train, motivating and encourage for a new staff to have a good sale performance.
• Team work on floor for better operation and share with them accordingly about product, floor standard.
• Ability to provide leadership for team and multi-tasking in supportive environment.
Education Qualifications:
• Tribunal University, Kathmandu, Nepal (2010-2013)
Everest Multiple Campus, Thamel
Bachelor in business management (BBS).
Computer Skills:
• Diploma in application programming :-
(Pro-efficient in Ms Office, exel, powerpoint, Navision,Html, Dhtml,photoshop, SQL,Database email, internet
research etc.)
Trainings Participated:

3. • Customer Service Induction Training 14 days- Apparel LLC & Perish Group
• Office package/Retail operation/Handling shipment procedure/Retail 101/Selling successfully/staff
management/customer service/Cash counter service/Loss and prevention/One minute manager/Fitting room
services.
ACHIEVEMENTS:
• OUTSTANDING PERFORMANCE CERTIFICATE.
• BUDGET ACHIEVEMENT CEFRTIFCATE.
• 100% in mystery shoppers Dubai service excellence scheme (DSES)
Language Skills:
English, Hindi, Nepali, Learning Arabic (Speaking, Reading & Writing)
Personal Details:
Nationality : Nepali
Civil Status : Single
D.O.B : 28-11-1992
Visa Status : Visit Visa till 10. September 2016.