Shamil Azeez is an Indian national seeking a leadership position. He has over 10 years of experience in retail management, most recently as Store Manager for SplashGulf LLC in Dubai from 2015-2015. Prior to that he held various roles such as Warehouse Assistant, Customer Service Assistant, and Department/Sales Manager for IPas International from 2011-2014. He has a Bachelor's degree in Commerce from University of Calicut and an MBA in International Business from University of Gloucestershire.

1. Shamil Azeez
Email: getshamil@gmail.com
Contact number: +97450664289
Date of Birth: 25th December 1987
Male
Nationality: Indian
Holder of Dubai License
Career objective- A highly experienced and energetic candidate who is able to drive
profitability improvement through strategic growth, and quality enhancement. Has a long
track record of successfully directing the execution of tactical operating plans, and in the past
he has worked with some of the world’s most respected and recognizable brands. Right now
looking for a suitable leadership position with a market leading, high growth company that
offers opportunities for advancement into sales management
Seeking a fulfilling career in a dynamic customer focussed environment whereby my
motivation and skills as a team player come into play and enable me with an opportunity to
discover and excel in my potentials and be a part of a prestigious business enterprise.
Education
2012 MBA in International Business (MFP)
School of Business and Law, University of Gloucestershire
Central London, United Kingdom
2006-2009 Bachelor of Commerce
Farook College, University of Calicut,
Kerala, India
2006 Higher Secondary School
Our Own Indian School, Dubai, United Arab Emirates
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2. Employment History
SplashGulfLLC. (Jan 2015-Dec 2015)
Splash’s headquarter is located at Dubai, and it is the Middle East’s largest fashion
Retailer and is a part of the Landmark Group (MENA). It was founded in 1993, and
since then grown over 200 stores across 13 countries.
Store Manager(Jan2015-Dec2015)
Key Responsibilities & Duties
 To ensure high standards of products and customer service at all times.
 To ensure that my communication to the team is top notch and that every
deliverable is understood by the sales force and we collectively drive sales.
 To ensure all admin systems are followed as per policy and procedure rules.
 To ensure we are aware of inventory holding in the business and all new
arrivals, so that the supervisors and teams are planned before stock arrives.
 To ensure VM & Marketing guidelines are being understood and followed
by the supervisors and teams.
 To understand what our competitors are doing and ensure the team and
management is completely aware and suggest how we can react to it.
 To control all costs like Electricity, Overtime, Vacation, Days off etc. and
ensure the team is happy at all times.
 To ensure the staff considers me as their leader and also there is low
retrenchment from my stores, and will also ensure external and internal
customers are happy with our services.
 To ensure the team is trained well and is growing quickly and promoted.
 To ensure the Sales Targets are always met, for e.g.- ATV, UPT.
IPas International
November 2011-2014
Ipas International provide quality household products throughout the whole of the
UK, including air treatment products, small domestic appliances, steam cleaners,
steam generators UK and more. Ipas work with some of the main retailers in the
UK, such as Harrods, John Lewis, Selfridges, and the majority of the UK shopping
channels. In addition, we are the exclusive distributor of some of Europe’s leading
brands, especially selected due to their innovation, uniqueness, quality, and
reliability. Some of the brands we carry include Laura star, Lelit, Kuvings, Air-O-
Swiss, Argo, Beem, and Stadler Form.

3. Warehouse Assistant(Nov 2011-June 2012)
Key Responsibilities:-
 Experience in warehouse environment.
 Demonstrated ability to move heavy objects by hand.
 Highly skilled in operating material handling equipment safely and
efficiently.
 Adept at reading work orders and counting merchandise accurately.
 Able to ensure inbound and outbound shipments are accurate and free of
damage.
 Proven record of maintaining a clean, neat and orderly work area.
Customer Service Assistant(June 2012-Dec 2013)
Key Responsibilities:-
 The key aspect of ultimate customer service has been patience in my
experience.
 Attentiveness is a major asset that I gained in order to obtain optimum
results.
 Clear communication skills are very important as you come across different
customers.
 Time management is also an efficient way of dealing the customers with
making them feel home.
 Ability to use positive language in order to get customers trust and make
them feel valued and assured.
Department/Sales Manager(Jan 2013-May 2014)
Managed a team of 25 at Harrods and Selfridges. Looked after customer
orientation and after sales services, dealing with sales during Ideal home show and
Gadget shows.
Key Skills And Competencies
Sales and Marketing:-
 Identifying profitable new alternative distribution points.
 Good knowledge of Microsoft Office Software including Word, Excel and

4. Outlook.
 Using market knowledge to influence decisions regarding customer pricing
and sales programs.
 Organizing special sales projects, such as new product introductions, sales
promotions, advertisements, etc.
 Able to manage all aspects of sales to prospective and current customers,
including providing highly technical and administrative product
information.
 Ability to establish priorities and work under limited supervision.
 Able to forge high performing working relationships with sales colleagues.
 Can communicate information and ideas to others in an understandable
manner.
Duties
 Interacting with customers regularly to gain feedback on quality & service
effectiveness.
 Managing staff levels to ensure that key target marketing areas are always
covered.
 Maintaining strong and cordial relationships with corporate level sales and
marketing managers.
 Identifying and monitoring the performance of competitors in the market
place.
 Providing excellent customer service to designated accounts.
 In the field generating sales on a daily basis.
Key responsibilities:-

 Managing and motivating large sales teams
 Ensuring the achievement of a high standard of customer service team
 Developing pricing and marketing strategies
 Maximising profit through effective use of business KPI’s and performance
management process
 Attending trade shows and exhibitions around the country
 Managing store manpower effectively and in line with KPI objectives
ensuring no unnecessary wastage of controllable wage cost
 Ensuring deadlines and targets are achieved whilst maintaining a high
quality of service
 Devising unique strategies and techniques to achieve the sales targets
 Identifying and winning new business opportunities within defined market
Achievements

5.  Won the sales person of the year award twice
 Hit the sales target every month
 Increased the sales to 25 % quarterly
Tony Page Ltd
October 2010-October 2011
Tony Page Ltd is the UK’s finest Kosher caterer creating bespoke events throughout the UK
and Europe. With an unparalleled position in the events industry, the company is firmly
established as the specialist in its field.
Job profile: Head of Front Office worked with a team of 8 members.
Contributed to the overall performance of the store by driving sales at every opportunity
whilst at the same time making sure every customer receives exceptional levels of service
and enjoys their visit to the store.
Key responsibility:-
 Serving customers at the sales counter
 Offering face to face advice to customers on the food
Processing returns and refunds as required in line with company procedures
 Occasionally being responsible for the stores security including being its key
holder
Responsible for the daily management of the till in the absence of the senior
member
 Ensuring that all areas are clean and adhere to the company’s clear floor policy
and Health and Safety requirements
 Making sure that any item which is removed from a display column is replaced
immediately after a sale
 Handling customer complaints in a calm manor
 Managing cash and payment systems in accordance with company procedures
and policies
Toys Park

6. January 2007-August 2009
Job Profile: Store supervisor
Key responsibilities
 Driving and maximising the sales and profitability of the store to achieve growth
 Monitoring and review staff and store performance on regular basis
 Driving sales through maximising team performance
 Organising , preparing and arranging promotional materials and display
 Maximising sales through effective merchandising
 Leading by example in all aspects of the role
 Training supervising and appraising staff
 Maintaining accurate statistical and financial records

Achievements
 Managed to grow the business by expanding resources such as goods and area of
trade.
 Thus, by implementing this method managed to pull out a substantial rise in revenue.
 As a result recently there was an inauguration of a 3rd branch of kids clothing and
accessories.
Skills
Computer Skills - Microsoft Office, Accounting Package- Tally.
Language Skills - Well versed in English, Arabic, Hindi, Malayalam and semi-versed in
Spanish, Portuguese and Italian.
.
References: C.P Abdul Azeez- Modern Mix, Dubai, U.A.E
C.P Naser – Satwa Tiles & Marble, Dubai, U.A.E
Shahood Vayalil- All Star Services, London, England.
Shamshir M.M- Operations Head, RasGas, Qatar.