Richard Woolverton is a regional manager with over 28 years of experience in operations management, strategic planning, and exceeding corporate objectives. He has a proven track record of developing and implementing strategies to increase profitability and optimize business efficiency. His areas of expertise include P&L management, merchandising, logistics, organizational development, and project management.

1. RICHARD A. WOOLVERTON  rkwool@gmail.com
 24 Barberry St.  Hooksett, NH 03106  Home (603) 625-0481 Mobile (603)370-7949
REGIONAL MANAGER
with an organization in need of a professional with demonstrated success and experience in P&L
and operations management, optimizing business efficiency, and exceeding corporate objectives.
Innovative, result-driven and self-motivated professional with over 28 years of experience in
developing and implementing long-term growth and cost reduction strategies. Adept in utilizing policy,
procedures and processes to consistently achieve tactical execution, core rigor, improve people, and lead and
direct teams of professionals that achieve organizational excellence. Proven ability to identify and capture market
opportunities and take proactive measures to capitalize on opportunities that increase profit margins. Established
history in merchandising, strategic planning and tactical execution; able to successfully orchestrate complex
projects and generate rapid return on investment. Able to coordinate multiple tasks and meet deadlines under
pressure. Proficient team leader with recognized strong working relationships and high setting standards.
Excellent interpersonal skills and able to communicate and collaborate effectively with co-workers and diverse
groups at all levels. Self-motivated and able to work independently or in a team. Areas of Expertise includes
but not limited to:
 Strategic Planning  P&L Management
 Merchandising and Logistics  Organizational Development
 Commercial Business Development  Operations and Project Management
 Process Engineering/Improvement  Human Resource Affairs
 Team Building and Motivation  Supply Chain Management
 Recognizing Excellent Performance(s)  Negotiation and Contract
 Merchandise Acquisition  Inventory Management
 Seasonality and Statistics  Tactical Execution
 Technical Aptitude  Fulfillment Management
CORE COMPETENCIES
 Administration and Management: managed and directed daily business functions and operations while
supervising employees within a highly competitive and dynamic industry. Highly involved in strategic
planning, team leading, and people coordination.
 Personnel and Human Resources: adept at managing personnel, conducting training, building
relationships with members and administering personnel information systems; to include motivating,
developing, and directing people as they work. Highly skilled team builder.
 Organizational Skills; track record of efficient time management techniques including planning,
scheduling and delegating. Created and implemented improved workflow processes that expedited
and enhanced services, eliminated redundancy, and reduced time to completion; while improving speed to
market.
 Sales and Marketing; knowledgeable in principles and methods of merchandising, promoting, and selling
products or services; including marketing strategy and tactics, seasonality, inventory management,
logistics and acquisition of product.
 Communications; motivates and energizes team members to achieve goals, resolves interpersonal
conflicts, creates positive learning environment. Proven effective written and oral communications
including ability to address large groups.
 Customer Service; exceedingly sociable and able to put visitors at ease. Ability to negotiate and
persuade in order to achieve desired results.
 Problem solver; respond rapidly and appropriately to changing circumstances. Evaluate problems, make
astute decisions to effect positive change, and refocus on new priorities.
CAREER HIGHLIGHTS
DISTRICT MANAGER:
CVS/Caremark  Central Massachusetts 2010 - Present
Oversaw the daily operations for a 22 store District comprised of a mix of urban, suburban and rural
locations in Worcester County Massachusetts
Store volumes ranged from a low of $8.5M to a high of $17.6M in annual sales volume.
Annual District revenue of $186M was the highest in the New England Region which was comprised of 6
states and 10 Districts.
Directly managed the functions within each store to include both front store and pharmacy operations.
CAREER HIGHLIGHTS
~ CONTINUED ~
Richard A. Woolverton  Resume Page 1 of 3

2. RICHARD A. WOOLVERTON  rkwool@gmail.com
 24 Barberry St.  Hooksett, NH 03106  Home (603) 625-0481 Mobile (603)370-7949
Key Accomplishments:
 Exceeded annual sales and profit targets for both 2010 and 2011.
 Exceeded our Triple S service target in 2011 of a 90.1 by achieving a 91.2.
 Achieved the highest Pharmacy Operational score in the District’s history at a 90.6.
 Achieved the highest Associate Engagement score of a 4.3 out of a possible 5.0 since the survey’s
inception 5 years ago. This also represented the highest increase of any District in the Region.
REGIONAL MANAGER:
Home Depot USA Inc.  New England Region 2004 – 2009
Served as a Regional Manager of Commercial Operations within the New England Region (Maine,
Vermont, New Hampshire, Massachusetts, Rhode Island and Connecticut) of Home Depot USA Inc.
which was comprised of 114 stores with nearly $3.8 Billion in annual revenue
Responsible for the commercial component of the Region with nearly $1.2B in Annual Sales
Directly managed the functions within each store involving the commercial customer to include all
Commercial Sales Desks, store level merchandising for this customer segment and all personnel
Led a very successful outside sales component with a team of 16 consultative sales professionals
Key Accomplishments:
 Successfully exceeded sales plan by 4.6%VOP, as well as managed account plan by 9.6%VOP
CAREER HIGHLIGHTS
~ CONTINUED ~
 Recognized as the Highest Bid Room Sales at $129.6M or 9.6% above LY; ranked number 1 in the
Division and ranked 3rd in the company overall out of 21 Regions
 Proficiently met and exceeded 8 of 9 metrics
 Promoted as a Regional Manager after years of proven success as a District Manager of Operation
DISTRICT MANAGER:
Home Depot USA Inc.  Coastal, NH 2003 – 2004
Oversaw daily business functions and operations as a District Manager within a demographic comprised
of suburban and rural stores along coastal New Hampshire and along the Massachusetts border
Key Accomplishments:
 Consistently met or exceeded financial goals
 Created a mentoring program to develop the bench; promoted three Store Managers to District Manager
and three Assistant Managers to Store Manager
DISTRICT MANAGER:
Home Depot USA Inc.  Orlando, FL 1999 – 2003
Oversaw daily business functions and operations as a District Manager within a demographic comprised
of urban and suburban locations in the heart of Orlando to include the tourist areas of Kissimmee and
St.Cloud
Key Accomplishments:
 Recognized and awarded as a District of the Year
 Consistently met and exceeded financial goals
 Designed, created and implemented Stat Rotation toward teaching and training Department Managers
and Assistant Managers about stats and merchandising through a monthly review of their individual
performance in a group setting of their peers
 Developed the “State of the District” program, a quarterly event that was attended by various
Department Managers and Assistant Managers to review the District’s performance year to date and
discuss the strategies for the coming quarters
 Efficiently designed a communications and development tool
 Identified and developed talent and promoted two Store Managers to District Manager and four
Assistant Managers to Store Manager
CAREER OVERVIEW
DISTRICT MANAGER:
Home Depot USA Inc.  Buffalo, NY 1996 – 1999
STORE MANAGER:
Richard A. Woolverton  Resume Page 2 of 3

3. RICHARD A. WOOLVERTON  rkwool@gmail.com
 24 Barberry St.  Hooksett, NH 03106  Home (603) 625-0481 Mobile (603)370-7949
Home Depot USA Inc.  Gaithersburg, MD 1995 – 1996
Home Depot USA Inc.  Nashville, TN 1993 – 1995
STORE MANAGER/CO-MANAGER:
Home Depot USA Inc.  Roxbury, NJ 1992 – 1993
VARIOUS ASSISTANT MANAGER POSITIONS
Home Depot USA Inc.  Clifton, NJ 1987 – 1992
US ARMY INFANTRY/AIR DEFENSE:
7th Infantry Division  Ft. Ord, CA 1985 – 1987
CASHIER/LOT ATTENDANT:
Home Depot USA Inc.  Tampa, FL 1983 – 1985
EDUCATION AND TRAININGS
INTERNATIONAL STUDIES (G.P.A. OF 3.7)
1985
University of South Florida  Tampa,
HIGH SCHOOL DIPLOMA:
1983
Chamberlain High School  Tampa, FL
~ Certificate of Completion – Advanced Leadership Course for Home Depot ~
Babson College  Boston, MA
~ Six Sigma Green Belt ~
~ 360 Facilitated Feedback Coach ~
~ District Manager Assessor ~
~ Store Manager Assessor ~
~ District Manager Mentor/Trainer ~
AWARDS AND RECOGNITIONS
District Manager of the Year, Buffalo
District Manager of the Year, Orlando
COMMUNITY INVOLVEMENT
Life Member of the Wounded Warriors Project
Life Member of the Disabled American Veterans
Habitat for Humanity
Kaboom - Participated in over 100 Playgrounds
Richard A. Woolverton  Resume Page 3 of 3