1. Michael R. Flanagan
225 Alvin Rd  Ottawa, ON K1K 4H6  613-913-7987  mikeflanagansemail@gmail.com
Available for Relocation and Extensive Travel
SALES AND SALES DIRECTOR/ACCOUNT MANAGEMENT
Specializing in new business development and major market expansion
 Combine entrepreneurial drive with business-management skills to drive gains in revenue, market share and profit
performance.
 Communicate a clear, strategic sales vision, effectively training and coaching both veteran and junior sales team
members.
 Cultivate excellent relationships with new prospects and existing customers.
 Able to turn around lagging operations and prepare companies for fast growth and profitability.
SKILLS
 New Business Development
 P&L Management
 Strategic Planning
 Operations Management
 Key Account Management
 Turnaround & High-Growth Strategies
 Customer Relationship Management
 Staff Training & Development
 Contract Negotiations
 Budgeting & Forecasting
SELECTED ACCOMPLISHMENTS
 District Sales Manager (Eastern Ontario) Lubesource: Met and exceeded 100% of sales volume in multi million dollar
territory. Recognized by Shell with accreditation as #3 over all nationally in premium business growth and
development from over 200 reps. Achieved 106% of sales targets amidst extremely difficult market conditions.
 Sales Manager Imperial Coffee Services: Reached monthly minimum sales requirements for bonus targets 4 straight
years. Sales team met and exceeded minimum targets by a minimum of 15% all 5 years.
 Marketing Associate SYSCO Food Services: Built territory from scratch to qualify for early click down to full
commission. Recognized by SYSCO corporate with award for new growth and development. Territory grew from $0 to
$45,000 monthly in just over 2 years.
PROFESSIONAL EXPERIENCE
Henderson Security
October 2014 - Present
Business Development Commercial Security - Largest Independent Security Provider in Eastern Ontario,
specializing in Commercial and Residential security and security related services
• Hit the ground running and am performing as top sales rep after only 6 months on board
• Acquired largest chain in Henderson portfolio (Dulux Paints) with 14 stores
• Acquired second largest chain with 12 Pro Physio clinics
• Developed relationship between Henderson Security and some of Ottawa’s largest home builders including,
Mattamy, Urbandale and Longwood.

2. LubeSource Sept 2012 – April 2014
District Sales Manager Eastern Ontario – Lubesource is the primary sales representative for Shell Global in Ontario. As the
district sales manager for eastern Ontario, I was responsible for account management and account acquisition of every Shell
customer east of Bowmanville. I worked with industry leaders such as the NAPA group, Benson Group, and Canadian Tire
to name a few
• Responsible for the movement of all Shell products in Eastern Ontario in the auto, heavy duty, aeronautical and
nautical industries in a multi-million dollar territory
• Reached 100% of expected sales volume in extremely difficult sales climate
• Top sales rep for eco-box push
• Recognized by Shell as #3 sales rep nationally for premium product growth
• Lectured and presented technical data sessions for customers on a variety complex formulas and compositions for
all products under the Shell product catalogue
• Passed all Shell Technical Training and Heavy Duty training for industry lecture circuit
Imperial Coffee Services of Ottawa Mar 2008 – Sept 2012
Sales Manager – Responsible for business acquisition and marketing initiatives for Office Coffee Service. Job is
approximately 70 percent cold calling. The rest of my job requirements are divided between sales meetings, demonstrations,
and working closely with various coffee industry reps from vendors such as Mars Drinks, Keurig, Starbucks and Timothy’s.
• Recognized by Mars Drinks as #1 Sales Rep Ottawa Region
• Attained minimum sales requirements for bonus commission 4 straight years
• Led live demonstrations and Trade shows for a variety of prospective customers and industry events
• Continuously achieved sales goals as a team with 15% growth
SYSCO Food Services of Toronto Feb 2004 – Mar 2008
Marketing Associate – As a Marketing Associate for North America’s largest food service suppliers I was responsible for
both the maintenance and development of a territory within the Toronto market. Job requirements included cold calling,
expansion of business with existing customers, menu construction, demonstrations, deliveries, territory coverage, cost
analysis and much more.
• Won trip to NYC in first quarter of employment for growth of Protein in existing customers
• Won numerous awards from different suppliers for product growth in existing accounts
• Built territory from scratch to $45,000 weekly in just over two years.
• Educate myself on over 10,000 different warehouse sku’s in order to best understand our business and how I could
best serve my customer.
• Member of the 3 time concurrent district of the year and award winner for new business development
EDUCATION & TRAINING
Humber College (Graduate Program)
Copywriting & Marketing 2000
University of Ottawa 1998
Double degree in Political Science & English Studies
225 Alvin Rd  Ottawa, ON  613-913-7987  mikeflangansemail@gmail.com