Luana Lakhani has over 20 years of experience providing indirect tax services including GST/HST and PST compliance support. She currently works as a Tax Specialist for KPMG in Vancouver, where her responsibilities include technical research, account registrations, elections, and appeals. Prior to KPMG, she held roles as a Trust Compliance Officer and Human Resources Clerk at Canada Revenue Agency. Lakhani has a Bachelor's degree in History and Sociology from the University of Alberta and designations in education and accounting.

1. Luana Lakhani
7646 Blaydon Court, Vancouver, BC, Canada V5S 3Y3
T: (604) 430-5096 E: luanadl@me.com
Experience
KPMG LLP, Vancouver BC: Tax Specialist, Indirect Tax Services Dec. 2000 - Present
Duties
• Provide technical advice by researching issues in Excise Tax Act and relevant databases
• Responsible for providing GST/HST compliance support on the following:
o Account registrations, elections, amalgamations, voluntary disclosures, desk audit responses
o Applications for charity, hospital, and municipal designations
o Filing appeals, Notices of Objection, and Ruling requests
• Perform PST compliance for new account registrations, elections, and assessment appeals
• Analyze accounts payable and non-accounts payable transactions for tax law compliance
• Reconcile general ledger to the trial balance, sales tax remittances, and various payable entries
• Prepare advisory letters, memos and refund claim forms for clients and external auditors
• Prepare and ensure accuracy of billings to clients
• Provide training and support for interns, co-op students, and new colleagues
Accomplishments
• Identified in excess of $75K in potential sales tax recoveries by identifying issues and researching
compliance with various legislations; for private and public sector clients, including energy,
mining, and forestry
• Prepared and presented sessions to other KPMG service groups and to client groups on Indirect
Tax offerings resulting in numerous Indirect Tax opportunities
• Demonstrated leadership ability by motivating others to achieve goals, providing the team with
training, and collaborating on process improvements
Customs and Excise / Canada Revenue Agency, Vancouver BC
Trust Compliance Officer / Human Resources Clerk Jul. 1991 – Dec. 2000
Duties
• Reviewed client files regarding problem issues in response to client queries; determined and
implemented corrective courses of action
• Reviewed and prepared first line responses to client fairness requests
• Processed payroll audits; contacted clients regarding outstanding GST and Payroll filings
• Liaised with other program areas (i.e. Collections, Audit, and Business Window)to assist them in
dealing with their account problems/issues
• Prepared training manual for Trust Compliance for national usage
Contract Teaching Positions, Vancouver BC: Instructor 1991
• Vancouver School Board: Substitute teacher (K – 7)
• Vancouver Community College: English as a second language
• Capilano College: English as a second language

2. A.Debs, Japan: Account Manager, International Textile Sales Jul. 1988 – Jul. 1990
• Managed accounts for international clients
Marist Brothers International School, Japan: Instructor Jul. 1986 – Jun. 1988
• Pre-kindergarten and Kindergarten teacher
OTC, Japan: English as a Foreign Language Instructor Oct. 1985 – Jun. 1986
• English as a foreign language instructor for corporate clients (i.e. Mitsubishi, Sanyo, Asahi, Osaka Gas,
Ciba-Geigy, etc.)
Department of Fisheries and Oceans, Vancouver, BC Jul. 1984 – Jul. 1985
• Training and development assistant
Education
Simon Fraser University, Vancouver BC 2000
Technical writing
Certified General Accounting Program, Vancouver BC 1994
Financial Accounting
University of British Columbia, Vancouver BC
Teaching English as a Second or Foreign Language 1985
Professional designation in Education (K - 7) 1984
Ryerson Polytechnical Institute, Toronto ON 1983
Fashion design and merchandising
University of Alberta, Edmonton AB 1980
Bachelor of Arts (History / Sociology)
Volunteer Experience
• Salvation Army: Soup Kitchen, Vancouver, BC Nov. 2014
• Vancouver Food Bank, Vancouver, BC 2009 - 2011
Skills Summary
• Exceptional organizational and analytical skills
• Adept at assessing needs, prioritizing, multi-tasking, problem solving and initiating effective and
creative courses of action
• Strong interpersonal skills; excellent communication, writing and presentation skills; creative and
innovative
• Able to work under high pressure and with a high volume of data
• Proficient in MS Excel, Word and Access
• Experience using SAP, Oracle and Navision
• Excellent knowledge of GST/HST and BC PST; proficient in researching and interpreting legislation
• Good knowledge of PST in SK and MB, QST in Quebec and exposure to VAT in the UK