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THOMAS M. CARNEY IV
100 Terrane Ridge • Peachtree City GA 30269
Cell 770.841.7304 • TomCarneyIV@me.com
SALES PROFESSIONAL
Innovative and results-driven leader focused on achieving exceptional results in highly competitive environments that
demand continuous improvement. Energized by new challenges. Expert presentation, negotiation, and communication
skills with keen abilities in planning, goal setting, strategy, and implementation and follow up. Solid leadership abilities
with management and cross-functional teams. Expert communicator who is able to forge strong relationships and build
consensus across multiple organizational levels.
Core competencies include:
• High Profile Client Relations
• Strategic Business Planning
• Sales & Marketing
• Financial & Contract Negotiations
• Management Development Programs
• Facility Start-Up & Daily Operations
• Public speaking
• Recruiting & Staffing Initiatives
• Profit and Loss Management
• Team Building & Leadership
PROFESSIONAL
EXPERIENCE
Director of Business Development, Sept 2015 – June, 2016
RiverRoad Waste Solutions
RiverRoad provides third party waste and recycling services to large retailers across the U.S. I was hired by my
former boss to develop new business relationships in the retail sector. Unfortunately, in April of 2016, the
company lost its single biggest account representing 25% of total revenue. As a result, a significant reduction in
workforce eliminated my position.
Selected Accomplishments:
• Managed day-to-day activities of two inside sales people
• Developed proficiency in using SalesForce.com CRM software.
• Developed dozens of new relationships of which $3-4 MM were expected to close after my departure.
Franchise Owner. Nov 2014 - Present
Splash and Dash Dog Groomerie
Peachtree City, GA
Purchased franchise in October, 2014. Set up of new business included initial investment, negotiation of franchise
agreement, site selection, hiring of employees, development of a marketing strategy, and cash flow management.
Selected Accomplishments:
• Opened business in February, 2015 and achieved break-even in March, 2015
• Grew revenue from $4K in February, 2015 to a projected $24K in July, 2016
• Trained full time manager who now manages business
• Current time commitment to business is less than 8 hours a week
…continued…
THOMAS M. CARNEY IV Page Two
Professional Experience Continued
Director of Retail Services, Oct, 2011 – Nov, 2014
PSC, LLC, Houston TX
PSC provided disposal services to industrial and retail generators of hazardous waste. I had direct responsibility for
managing all retail client relationships. Provided guidance and support to 3 sales people (Direct Reports), 4 Program
managers and 30 people in the National Business Center (Customer Service). Worked closely with Vice President of
Transportation, Vice President of Technology, Director of Program Management, and Director of Customer Service in
meeting client needs. Was responsible for pricing strategies and final RFP preparation.
Selected accomplishments:
• Served as Director of Customer Service for PSC’s industrial division for one year (Oct 2011- Oct, 2012) in order
to comply with non-compete agreement
• As Director of Customer Service, implemented automated document scanning system that greatly reduced costs
and improved customer access to key shipping documents
• Served on the Retail Industry Leader Association (RILA) Compliance Committee beginning in 2012
• Lead the retail services division as revenue grew from $50 MM in 2012 to $61 MM in 2013. Projected revenue in
2014, based on signed contracts was $70 MM
• Personally managed Walgreens account
• Handled all escalated customer service issues
Director of StrongPak Business Unit, 2007 – 2011
Stericycle, Inc, Norcross, GA
Direct responsibility for StrongPak business unit P&L. Managed all day-to-day operations and sales functions. Provided
guidance and support to 6 managers and supervisors and 3 sales people. Oversaw department of over 50 employees. Was
responsible for all pricing strategies and final RFP pricing decisions. Active involvement in key trade associations. Forged
relationships with EPA, DTSC, and various CUPA’s.
Selected accomplishments:
• Developed plan to internalize StrongPak transportation functions prior to Stericycle acquisition
• Assisted Strong Environmental ownership develop StrongPak financial proforma prior to acquisition
• Lead StrongPak business unit as revenue grew from under $3 MM in 2007 to over $24 MM in 2011 – Projected
revenue 2012, based on signed contracts thru 2011 was $37 MM
• Key Account Manager at senior level for Walmart, Walgreens, Costco, and Winn Dixie
• Recruited, trained, and mentored StrongPak sales team
• Advised Regulated Medical Waste divisions on hazardous pharmaceutical waste issues
• Developed SOP for Walmart pharmacy waste program
• Wrote white paper on the proper disposal of DEA controlled substances from retail pharmacies
• Member of high level cross-functional team charged with developing programs to manage hazardous and DEA
controlled waste within the health care industry
• Established a virtual organization to meet the challenge of servicing over 2400 retail pharmacies in 30 days.
• Maintained StrongPak business unit gross margins in excess of 45%
President & COO, 1997 to 2006
TFC, Atlanta GA
TFC was the nation’s premier provider of employee relation events. As President and COO, I was responsible for
overseeing all financial, operational, and sales functions. TFC revenue grew from just under $8 MM in 1997 to over $20
MM in 2001. Revenue declined after 2001 due to industry wide recession primarily caused by the events of 9/11.
1983 - 1997
TFC, Atlanta, GA
Summary of Experience:
• Began working at TFC part time in 1983, while still attending Ga Tech
• Accepted full-time offer upon graduation in 1986
• Served as Office Manager until 1988
• Northeast Regional Sales Representative until 1991
• Administrative Director until 1994
• Vice President of Operations until 1997
• Named President and managing partner in 1997
EDUCATIONAL BACKGROUND
B.S. in Industrial Management, Georgia Institute of Technology, 1985 – 3.0 GPA
MBA - Concentration in Finance, Georgia State University, 1995 - 3.4 GPA

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Resume-Updated 7-18-16

  • 1. THOMAS M. CARNEY IV 100 Terrane Ridge • Peachtree City GA 30269 Cell 770.841.7304 • TomCarneyIV@me.com SALES PROFESSIONAL Innovative and results-driven leader focused on achieving exceptional results in highly competitive environments that demand continuous improvement. Energized by new challenges. Expert presentation, negotiation, and communication skills with keen abilities in planning, goal setting, strategy, and implementation and follow up. Solid leadership abilities with management and cross-functional teams. Expert communicator who is able to forge strong relationships and build consensus across multiple organizational levels. Core competencies include: • High Profile Client Relations • Strategic Business Planning • Sales & Marketing • Financial & Contract Negotiations • Management Development Programs • Facility Start-Up & Daily Operations • Public speaking • Recruiting & Staffing Initiatives • Profit and Loss Management • Team Building & Leadership PROFESSIONAL EXPERIENCE Director of Business Development, Sept 2015 – June, 2016 RiverRoad Waste Solutions RiverRoad provides third party waste and recycling services to large retailers across the U.S. I was hired by my former boss to develop new business relationships in the retail sector. Unfortunately, in April of 2016, the company lost its single biggest account representing 25% of total revenue. As a result, a significant reduction in workforce eliminated my position. Selected Accomplishments: • Managed day-to-day activities of two inside sales people • Developed proficiency in using SalesForce.com CRM software. • Developed dozens of new relationships of which $3-4 MM were expected to close after my departure. Franchise Owner. Nov 2014 - Present Splash and Dash Dog Groomerie Peachtree City, GA Purchased franchise in October, 2014. Set up of new business included initial investment, negotiation of franchise agreement, site selection, hiring of employees, development of a marketing strategy, and cash flow management. Selected Accomplishments: • Opened business in February, 2015 and achieved break-even in March, 2015 • Grew revenue from $4K in February, 2015 to a projected $24K in July, 2016 • Trained full time manager who now manages business • Current time commitment to business is less than 8 hours a week …continued…
  • 2. THOMAS M. CARNEY IV Page Two Professional Experience Continued Director of Retail Services, Oct, 2011 – Nov, 2014 PSC, LLC, Houston TX PSC provided disposal services to industrial and retail generators of hazardous waste. I had direct responsibility for managing all retail client relationships. Provided guidance and support to 3 sales people (Direct Reports), 4 Program managers and 30 people in the National Business Center (Customer Service). Worked closely with Vice President of Transportation, Vice President of Technology, Director of Program Management, and Director of Customer Service in meeting client needs. Was responsible for pricing strategies and final RFP preparation. Selected accomplishments: • Served as Director of Customer Service for PSC’s industrial division for one year (Oct 2011- Oct, 2012) in order to comply with non-compete agreement • As Director of Customer Service, implemented automated document scanning system that greatly reduced costs and improved customer access to key shipping documents • Served on the Retail Industry Leader Association (RILA) Compliance Committee beginning in 2012 • Lead the retail services division as revenue grew from $50 MM in 2012 to $61 MM in 2013. Projected revenue in 2014, based on signed contracts was $70 MM • Personally managed Walgreens account • Handled all escalated customer service issues Director of StrongPak Business Unit, 2007 – 2011 Stericycle, Inc, Norcross, GA Direct responsibility for StrongPak business unit P&L. Managed all day-to-day operations and sales functions. Provided guidance and support to 6 managers and supervisors and 3 sales people. Oversaw department of over 50 employees. Was responsible for all pricing strategies and final RFP pricing decisions. Active involvement in key trade associations. Forged relationships with EPA, DTSC, and various CUPA’s. Selected accomplishments: • Developed plan to internalize StrongPak transportation functions prior to Stericycle acquisition • Assisted Strong Environmental ownership develop StrongPak financial proforma prior to acquisition • Lead StrongPak business unit as revenue grew from under $3 MM in 2007 to over $24 MM in 2011 – Projected revenue 2012, based on signed contracts thru 2011 was $37 MM • Key Account Manager at senior level for Walmart, Walgreens, Costco, and Winn Dixie • Recruited, trained, and mentored StrongPak sales team • Advised Regulated Medical Waste divisions on hazardous pharmaceutical waste issues • Developed SOP for Walmart pharmacy waste program • Wrote white paper on the proper disposal of DEA controlled substances from retail pharmacies • Member of high level cross-functional team charged with developing programs to manage hazardous and DEA controlled waste within the health care industry • Established a virtual organization to meet the challenge of servicing over 2400 retail pharmacies in 30 days. • Maintained StrongPak business unit gross margins in excess of 45% President & COO, 1997 to 2006 TFC, Atlanta GA
  • 3. TFC was the nation’s premier provider of employee relation events. As President and COO, I was responsible for overseeing all financial, operational, and sales functions. TFC revenue grew from just under $8 MM in 1997 to over $20 MM in 2001. Revenue declined after 2001 due to industry wide recession primarily caused by the events of 9/11. 1983 - 1997 TFC, Atlanta, GA Summary of Experience: • Began working at TFC part time in 1983, while still attending Ga Tech • Accepted full-time offer upon graduation in 1986 • Served as Office Manager until 1988 • Northeast Regional Sales Representative until 1991 • Administrative Director until 1994 • Vice President of Operations until 1997 • Named President and managing partner in 1997 EDUCATIONAL BACKGROUND B.S. in Industrial Management, Georgia Institute of Technology, 1985 – 3.0 GPA MBA - Concentration in Finance, Georgia State University, 1995 - 3.4 GPA