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LEWIS A. PFENNINGER 
11017 Bluff Creek Drive ■ Oklahoma City, Oklahoma ■ 73162 
lapfenninger@gmail.com 
Cell 405-627-5639 
SALES AND ACCOUNT MANAGEMENT PROFESSIONAL 
Accomplished, results-driven account manager offering successful experience driving increased 
revenue through strategic marketing initiatives, account management, selling strategies and effective 
brand management. Characterized as a growth catalyst, multi-faceted leader and hands-on manager 
with explosive sales growth and successful customer relationships. 
Professional strengths and abilities include: 
■ Account Management ■ Strategic & Tactical Planning ■ Market Research & Analysis 
■ Market Share Analysis ■ Forecasting ■ Pricing Models 
■ Sales Management ■ Competitive / Trend Analysis ■ Relationship Management 
■ Fact-Based Selling ■ P&L Management ■ Team Collaboration 
■ Negotiation of Agreements ■ Manage Product Mix ■ Organizational Leadership 
■ Category Management ■ Presentation Development ■ Public Speaking 
PROFESSIONAL EXPERIENCE 
Metro Ford OKC Oklahoma March 2013 – Present 
Service Advisor (Randall Reed Ford Acquired) 
Lot Manager 
Driveway Manager 
YP Holdings Oklahoma May 2012 – February 2013 
Account Manager (Acquired AT&T Advertising Solutions) 
AT&T Advertising Solutions Oklahoma September 2003 – May 2012 
Account Manager 
Manage, on an annual average, one hundred forty seven clients. Responsible for building 
relationships, account management, researching marketing trends, development of advertisement 
programs within sales presentations to compliment account needs. 
Key Achievements 
! Maintained Internet Sales Canvas leader for six consecutive years 
! Produced an average of $996,000 in revenue per year 
! Produced an increase of 5% in sales revenue versus plan for six consecutive years 
! Pioneered mentoring program, enhancing colleague’s knowledge and usability of sales software 
! Targeted prospective new print and internet business through cold calling 
Pfenninger Trucking Inc. United States and Canada May 2001 – August 2003 
Owner/Operator 
Established hotshot business, delivering trailers to dealers across the United States and Canada.
Lewis Pfenninger Page 2 
R & L Texaco Inc. Oklahoma City, Oklahoma June 1981 – January 2001 
Owner/Operator of Full Service Texaco Station 
Key Achievements 
! Successfully managed responsibilities associated to small business ownership including; daily 
bookkeeping, payroll, government compliance, management of twelve employees, training and 
certification of technicians 
! Achieved sales revenue on average of 3.5 million a year 
! Awarded the level of Gold Star Texaco dealer for three consecutive years 
! Top purchaser for Napa Auto Parts for full service station in Oklahoma 
! Sold open charge accounts to businesses resulting in increased and consistent revenue. Such 
as, but not limited to; Baptist Hospital, Express Personnel, Woods Petroleum Company and 
Enterprise Car Rentals 
! Developed community relations programs to increase customer traffic and business awareness 
! Instituted customer appreciation days 
! Sponsorship of youth sports programs 
! Built a unified relationship between the station management and technicians resulting in 
combined efforts to reduce customer complaints and improve customer satisfaction 
! Managed vendor relationships to ensure a profitable C&G business 
United Engines Oklahoma City, Oklahoma May 1978 – June 1981 
Purchasing Agent 1980 - 1981 
Responsible for ordering of all engines, engine parts, supplies and tools 
Warehouse Foreman 1978 - 1980 
Managed fifteen people within the warehouse. Responsible for all receiving and shipping, quality 
checks on orders and inventory control. 
EDUCATION 
Oklahoma City Community College August 1988- May 1989 
(Business Administration and Political Science) 
Central State University August 1985 – May 1988 
(Business Administration and Political Science) 
Hutchinson Community Junior College August 1976 - May 1977 
(Business Administration) 
Wichita State University August 1975 – May 1976 
(Business Administration) 
COMMUNITY INVOLVEMENT 
AT&T Pioneer Club 
Volunteer position to assist communities in need by providing time, material and expertise in home 
improvements. 
Neighborhood Security Patrol 
Coach of Youth Sports

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Lewis.Pfenninger_Resume_2014

  • 1. LEWIS A. PFENNINGER 11017 Bluff Creek Drive ■ Oklahoma City, Oklahoma ■ 73162 lapfenninger@gmail.com Cell 405-627-5639 SALES AND ACCOUNT MANAGEMENT PROFESSIONAL Accomplished, results-driven account manager offering successful experience driving increased revenue through strategic marketing initiatives, account management, selling strategies and effective brand management. Characterized as a growth catalyst, multi-faceted leader and hands-on manager with explosive sales growth and successful customer relationships. Professional strengths and abilities include: ■ Account Management ■ Strategic & Tactical Planning ■ Market Research & Analysis ■ Market Share Analysis ■ Forecasting ■ Pricing Models ■ Sales Management ■ Competitive / Trend Analysis ■ Relationship Management ■ Fact-Based Selling ■ P&L Management ■ Team Collaboration ■ Negotiation of Agreements ■ Manage Product Mix ■ Organizational Leadership ■ Category Management ■ Presentation Development ■ Public Speaking PROFESSIONAL EXPERIENCE Metro Ford OKC Oklahoma March 2013 – Present Service Advisor (Randall Reed Ford Acquired) Lot Manager Driveway Manager YP Holdings Oklahoma May 2012 – February 2013 Account Manager (Acquired AT&T Advertising Solutions) AT&T Advertising Solutions Oklahoma September 2003 – May 2012 Account Manager Manage, on an annual average, one hundred forty seven clients. Responsible for building relationships, account management, researching marketing trends, development of advertisement programs within sales presentations to compliment account needs. Key Achievements ! Maintained Internet Sales Canvas leader for six consecutive years ! Produced an average of $996,000 in revenue per year ! Produced an increase of 5% in sales revenue versus plan for six consecutive years ! Pioneered mentoring program, enhancing colleague’s knowledge and usability of sales software ! Targeted prospective new print and internet business through cold calling Pfenninger Trucking Inc. United States and Canada May 2001 – August 2003 Owner/Operator Established hotshot business, delivering trailers to dealers across the United States and Canada.
  • 2. Lewis Pfenninger Page 2 R & L Texaco Inc. Oklahoma City, Oklahoma June 1981 – January 2001 Owner/Operator of Full Service Texaco Station Key Achievements ! Successfully managed responsibilities associated to small business ownership including; daily bookkeeping, payroll, government compliance, management of twelve employees, training and certification of technicians ! Achieved sales revenue on average of 3.5 million a year ! Awarded the level of Gold Star Texaco dealer for three consecutive years ! Top purchaser for Napa Auto Parts for full service station in Oklahoma ! Sold open charge accounts to businesses resulting in increased and consistent revenue. Such as, but not limited to; Baptist Hospital, Express Personnel, Woods Petroleum Company and Enterprise Car Rentals ! Developed community relations programs to increase customer traffic and business awareness ! Instituted customer appreciation days ! Sponsorship of youth sports programs ! Built a unified relationship between the station management and technicians resulting in combined efforts to reduce customer complaints and improve customer satisfaction ! Managed vendor relationships to ensure a profitable C&G business United Engines Oklahoma City, Oklahoma May 1978 – June 1981 Purchasing Agent 1980 - 1981 Responsible for ordering of all engines, engine parts, supplies and tools Warehouse Foreman 1978 - 1980 Managed fifteen people within the warehouse. Responsible for all receiving and shipping, quality checks on orders and inventory control. EDUCATION Oklahoma City Community College August 1988- May 1989 (Business Administration and Political Science) Central State University August 1985 – May 1988 (Business Administration and Political Science) Hutchinson Community Junior College August 1976 - May 1977 (Business Administration) Wichita State University August 1975 – May 1976 (Business Administration) COMMUNITY INVOLVEMENT AT&T Pioneer Club Volunteer position to assist communities in need by providing time, material and expertise in home improvements. Neighborhood Security Patrol Coach of Youth Sports