1. LEWIS A. PFENNINGER
11017 Bluff Creek Drive ■ Oklahoma City, Oklahoma ■ 73162
lapfenninger@gmail.com
Cell 405-627-5639
SALES AND ACCOUNT MANAGEMENT PROFESSIONAL
Accomplished, results-driven account manager offering successful experience driving increased
revenue through strategic marketing initiatives, account management, selling strategies and effective
brand management. Characterized as a growth catalyst, multi-faceted leader and hands-on manager
with explosive sales growth and successful customer relationships.
Professional strengths and abilities include:
■ Account Management ■ Strategic & Tactical Planning ■ Market Research & Analysis
■ Market Share Analysis ■ Forecasting ■ Pricing Models
■ Sales Management ■ Competitive / Trend Analysis ■ Relationship Management
■ Fact-Based Selling ■ P&L Management ■ Team Collaboration
■ Negotiation of Agreements ■ Manage Product Mix ■ Organizational Leadership
■ Category Management ■ Presentation Development ■ Public Speaking
PROFESSIONAL EXPERIENCE
Metro Ford OKC Oklahoma March 2013 – Present
Service Advisor (Randall Reed Ford Acquired)
Lot Manager
Driveway Manager
YP Holdings Oklahoma May 2012 – February 2013
Account Manager (Acquired AT&T Advertising Solutions)
AT&T Advertising Solutions Oklahoma September 2003 – May 2012
Account Manager
Manage, on an annual average, one hundred forty seven clients. Responsible for building
relationships, account management, researching marketing trends, development of advertisement
programs within sales presentations to compliment account needs.
Key Achievements
! Maintained Internet Sales Canvas leader for six consecutive years
! Produced an average of $996,000 in revenue per year
! Produced an increase of 5% in sales revenue versus plan for six consecutive years
! Pioneered mentoring program, enhancing colleague’s knowledge and usability of sales software
! Targeted prospective new print and internet business through cold calling
Pfenninger Trucking Inc. United States and Canada May 2001 – August 2003
Owner/Operator
Established hotshot business, delivering trailers to dealers across the United States and Canada.
2. Lewis Pfenninger Page 2
R & L Texaco Inc. Oklahoma City, Oklahoma June 1981 – January 2001
Owner/Operator of Full Service Texaco Station
Key Achievements
! Successfully managed responsibilities associated to small business ownership including; daily
bookkeeping, payroll, government compliance, management of twelve employees, training and
certification of technicians
! Achieved sales revenue on average of 3.5 million a year
! Awarded the level of Gold Star Texaco dealer for three consecutive years
! Top purchaser for Napa Auto Parts for full service station in Oklahoma
! Sold open charge accounts to businesses resulting in increased and consistent revenue. Such
as, but not limited to; Baptist Hospital, Express Personnel, Woods Petroleum Company and
Enterprise Car Rentals
! Developed community relations programs to increase customer traffic and business awareness
! Instituted customer appreciation days
! Sponsorship of youth sports programs
! Built a unified relationship between the station management and technicians resulting in
combined efforts to reduce customer complaints and improve customer satisfaction
! Managed vendor relationships to ensure a profitable C&G business
United Engines Oklahoma City, Oklahoma May 1978 – June 1981
Purchasing Agent 1980 - 1981
Responsible for ordering of all engines, engine parts, supplies and tools
Warehouse Foreman 1978 - 1980
Managed fifteen people within the warehouse. Responsible for all receiving and shipping, quality
checks on orders and inventory control.
EDUCATION
Oklahoma City Community College August 1988- May 1989
(Business Administration and Political Science)
Central State University August 1985 – May 1988
(Business Administration and Political Science)
Hutchinson Community Junior College August 1976 - May 1977
(Business Administration)
Wichita State University August 1975 – May 1976
(Business Administration)
COMMUNITY INVOLVEMENT
AT&T Pioneer Club
Volunteer position to assist communities in need by providing time, material and expertise in home
improvements.
Neighborhood Security Patrol
Coach of Youth Sports