This document provides an overview of remote access service (RAS) including its types, components, supported clients, connection types, protocols, and how it works. RAS allows remote users to securely access a corporate network through a remote access server. It describes two main types of RAS - dial-up, which uses analog phone lines, and VPN access, which creates a secure connection over the internet. The document also outlines the various protocols and components involved in establishing and maintaining remote connections.